365 Factory Outlet

I bought cat tree XL size on December 6, I payed extra for 5-8 days shipping. Today January 7, item not arrived and costumer service not reply on my 3 emails. Tracking number saying that it is not even on half way. I don't need this Christmas tree after Christmas. Absolutely horrible store and service

Sell everything under the sun and are quick to take your money - but when there is a problem. Wrong size, etc. they provide a phone # that never answers nor calls back if a message is left. They only respond via e-mail after 9:00 p.m. EST apparently they are not really in the U.S. Pre-paid return label never comes & refund takes 4+ days to receive with no reimbursement for shipping charges included in refund amount. They are scammers! GUIDE YOURSELF ACCORDINGLY AND DON'T USE THEM!

LK from New Jersey

I ordered an item from 365outlet on 12/3/23. Took 10 days to ship and was told it would be 9-16 days. That has come and gone. I have tried repeatedly to contact them with no response. No one answers the phone number provided. Buyer Beware!

I bought this chair for my husband, the one he has is not as good as this one. I did sit inside it as well, I could actually put my whole body inside the chair because it is very big! And it is soft and pretty comfy.

Buy locally, pay that few dollars more and buy it where ya can see it hands on.
I'm sick of these online companies that send damage goods and blame it on the delivery people then make the customer jump through hoops before they decided who's at blame... By the way, I don't care who's fault it was, all I know is the customer gets it in the rear.
To be fair, their customer service did try to work with me by having me do all the foot work... I just don't have the time.
I bought a 10X20 canopy carport that came damaged instead of all the hoops, I went to my local Home Depot and bought one for 20.00 more and couldn't be happier. Buy local stop getting ripped off by these online companies.

I paid $60 for a Christmas cat tree and after many months all I received was a 1" snowman key chain. I refused to spend a ridiculous amount of money to send it back so the company refused to refund me. Horrible company. If I could give a negative star I would. Beware!

Shipping is quick and products are fine, but if you are unsatisfied for any reason, they make the exchange process incredibly difficult. I'm sure a return would be near impossible. I won't be ordering from them again.

Do not order from this company. Their return policy is basically non existent due to the fact you have to return items in their original packaging. They will offer you a $10 refund... for a $40 item or you are out the full price and get to keep an item that is unusable.

Wish I could give zero stars

Oh my god let's just start by saying the mattress was amazing and is amazing my body feels so different when I wake up in the morning from sleeping on this mattress I order my daughter a twin size length and it's a must that I order me a king-size one as soon as possible the only problem is they do not have a number they do not have any mail there is really no way to contact them so it's kind of like you get what you get even if you do or don't receive the item or don't like the item they really do not have a way that they can contact you or you can contact them shall I say but the mattress is awesome I would recommend it to anyone it is one of the best Tempur-Pedic mattresses I've ever slept on and yeah that's pretty much sums it up my experience with 365Outlet was great.

Please don't waste your money.
Those pans are so worst quality and store charge you 12 dollar to ship it back.
Worst customer service... never help you
I never ever recommend this store.

**One star because I HAVE to put SOMETHING
I am an artist and bought 2 tall director chairs to use at shows. It was late August 2021 so our show season was almost over when I bought them. This June (2022) I noticed that the seats were coming apart at the seams. Before I tried contacting the company I checked how many times we had used them and it was only 18 DAYS of use since we bought them. No one sitting in those chairs has been over 225 lbs and the weight limit is SUPPOSED to be 400 lbs. They refuse to refund OR replace them. Be careful, they also do not put the purchase date on their receipts as part of their shady business practices. They are trying to claim that I purchased the chairs over a year and a half ago but I made note of the date BECAUSE it wasn't on the receipt. They are thieves... steer clear of them.

I am unable to assemble the product I ordered. Sent pictures as requested. Company refuses to respond to email or phone calls to provide labels for return. Buyer beware!

I bought a Christmas cat tree in Dec 2023 and it has not arrived. I sent emails and no response. DO NOT BUY FROM THIS SITE/COMPANY they are scammers, will take your money and not respond

Never shipped item. I asked 3 or 4 times for followup after they marked shipped and nothing. Then I threatened to go to my credit card company then they finally credited me but never responded to my email. Nor did I get item.

Awesome quality, great shipping, excellent deals!
I appreciate this deal and great mattress, no one could beat the deal I got, I searched a long time. You're the best!

I love a good bargain site and when I found this site I was super excited to see all the products on it. Patio furniture, kitchen supplies and pet products! I got the Sherpa blankets for a steal and gave them out as gifts for Christmas. This site definitely saves my wallet without compromising on quality.

Beware! 365outlet Review site took my money and never delivered the products. Stay far away from this fraudulent operation.

After I opened the package and installed it quickly, I was sure that I got a bargain because it was way too solid than I expected. The most important thing is that it is really cheaper than same item on other sites. I found this 9 cube organizer in google shopping, now I need to save this website, because there are many cheap products on this website, I believe I will shop again.

I bought an inexpensive blanket by a brand called Honeymoon and I was surprisingly pleased! I will buy again from this site as it was a pleasant surprise!

I purchased two Sherpa blankets from this site for 9.99 each, because I am always looking for a blanket in the house. These have to be my favorite blankets. I have one burgundy and one teal. They are not only pretty colors but the material is super soft and cozy!

The quality and service is amazing, I love my blanket so much. I bought another for my family member.