21Threads

I'll keep this short and simple. I ordered the wrong shirt for St patricks Day... I quickly realized my mistake and emailed them no later than 5 mins asking to cancel or change my order. They never responded! Not even after 5 emails over the next 2 days. There is no customer service number! On top of all that I recieved the order after St Patricks day AND it was the wrong shirt! This company is a joke! BTW the quality of the shirts are terrible. Not sure how this company is in business

Ordered two tumblers. One of the tumblers arrived with a slogan that I did not request, almost offensive to the person for whom I purchased it. Two items, one correct, one not remotely what I ordered. Not sure how the QA person could look at what I ordered, looked at the incorrect tumbler that was being inserted into the box, and check that off as a success. Epic fail. That QA person likely had one job, but that one job was too much of a responsibility to ensure the order matched the contents of the box. Please stay away.

This site is for funny trendy Christmas shirts. I ordered shirts for myself and my daughters 2 weeks before our family/friend party. A week before the party the UPS label created just kept saying ready for pickup. I messaged 21threads asking why the status wasn't changing and they blamed UPS and Canada Post at customs. I called UPS 3 times over 2 days and they said they haven't received the package yet. 21threads then said UPS returned it for a bad label and it won't be to me in time. I asked them if they can over night it to NY (2 hours from my house) because I was dissaointed and had no other options and they said they could, but they won't. I feel awful, not sure why I've been treated so bad when I'm a nice person. I was trying to find a solution as it wasn't my fault for any of the delays and I was just treated like a joke. Don't order from here, especially if you want your stuff on time :(

Amazing quality of t-shirts. They are very soft and comfortable to wear. Printings on the t-shirts are very quirky and funny as we are. So, these are perfect for us. Quick shipping service. Bought these T-Shirts at discounted price and we are definitely going to buy more.

I liked everything very much. The service is excellent, the site staff are always welcoming and welcoming. Various nuances of models are discussed with the manager, a very correct description of the product, a table of sizes, indicating the parameters, is very good, it is convenient to select the product. Good quality product. Fast shipping

What a rip off this place is. I ordered Christmas shirts, 6 in one order and 1 in another seerate order on the same day. I placed this order two weeks before Christmas and 4 days before Christmas I received the one shirt order. I sent an email asking about the other 6 and finally heard back that they were shipping out the next day and wouldn't not make it in time for our Christmas party which was the reason I ordered them in the first place. The one shirt I did get was a worse quality than a Hanes white undershirt it was super thin and the front and back are different colors. Now I have the other 6 shirts and want to send them back but come to find out they only offer in store credit no refunds. And you not liking the product they provide doesn't qualify for a refund or credit. DO NOT Order from these thieves!

I really liked many of the shirt options but I was very disappointed by the quality of the printing. It was really faded and hard to read. I had black and red lettering on a grey shirt, almost couldn't read it. Pretty disappointed for how much the shirts cost.

Wish I read the reviews first before ordering merch from them. I ordered back in December 2018. The post office returned it claiming it was undeliverable. Still no shirt and it's April 2019 I sent numerous emails, complained on their FB page along with others -btw they will delete all negative comments, filed a complaint with BBB, filed a missing package report with USPS because THEY, 21 Threads refused to accept my returned package so it was then sent to the dead mail' for USPS. Even with a tracking# the post office can't find it. I specifically requested the company review the address they sent it to because according to my receipt it was correct.
They never acknowledge me to verify my address and refused the package when it was returned to them. Horrible customer service. They don't care care about customer satisfaction one bit.