Stacey L.

Wish I read the reviews first before ordering merch from them. I ordered back in December 2018. The post office returned it claiming it was undeliverable. Still no shirt and it's April 2019 I sent numerous emails, complained on their FB page along with others -btw they will delete all negative comments, filed a complaint with BBB, filed a missing package report with USPS because THEY, 21 Threads refused to accept my returned package so it was then sent to the dead mail' for USPS. Even with a tracking# the post office can't find it. I specifically requested the company review the address they sent it to because according to my receipt it was correct.
They never acknowledge me to verify my address and refused the package when it was returned to them. Horrible customer service. They don't care care about customer satisfaction one bit.