Melanie H.

This site is for funny trendy Christmas shirts. I ordered shirts for myself and my daughters 2 weeks before our family/friend party. A week before the party the UPS label created just kept saying ready for pickup. I messaged 21threads asking why the status wasn't changing and they blamed UPS and Canada Post at customs. I called UPS 3 times over 2 days and they said they haven't received the package yet. 21threads then said UPS returned it for a bad label and it won't be to me in time. I asked them if they can over night it to NY (2 hours from my house) because I was dissaointed and had no other options and they said they could, but they won't. I feel awful, not sure why I've been treated so bad when I'm a nice person. I was trying to find a solution as it wasn't my fault for any of the delays and I was just treated like a joke. Don't order from here, especially if you want your stuff on time :(

The worst company I have ever had to deal with. The worst part is they are so bad but you cannot even contact them. They sent me a torn tank top, I emailed them because that's the only way to contact them and they would offer me a 60% refund, the next email they offered 40% refund and to get it repaired, the next email they offered me 30%, then 70%, then said 60% and then for 2 weeks didn't give me the refund - just kept asking my order number. And finally when I said enough asking my order number and please just issue they refund they then said I have to pay to have the shirt returned to them before they will issue any refund! And I have to pay MORE money to return it to them. And once they received the item they will then reimburse 60%. So I have to eat 40% for a torn shirt that I then have to pay to ship back and never wear... not even a replacement shirt. I have to pay shipping and 40% of my order for nothing... throwing money away. They are the worst! STAY AWAY!