Ordered four large raglands at $100 in early December for a Dec. 23 party. Package arrived on Dec. 24 - with a small Michael Jackson sweatshirt! LOL Will take a pic of my pathetic MJ sweatshirt. Have emailed and messaged the company and no response. Good luck out there!
If I could give a zero I would. The worst company I have ever ordered from! DONT do it! They have no phone number, they dont respond to your emails and your order status never changes. I ordered shirts 7 days ago and they still havent been shipped. They are still "being processed". I have asked for a refund and I get no response. My next step is the better business bureau! Horrible customer service!
Have received no reply from customer service. Have attempted twice. Ordered shirt Order #*******. Was to be shipped in 3 to 5 days. Received after 18 days. Too late for 12/01 event. Requested to return unopened for refund. No reply. Twice. I now see fine print on website says refunds only in form of store credit. Would you return - will be out of money and without product. See their BBB rating. Wish I would've reviewed ahead of time.
I am so disappointed with the quality of these shirts! Totally my fault for not reading all details, but they don't offer refunds or returns and the shirts are mainly polyester and unisex, so uncomfortable and big! Overpriced and cheap!
Good shirts. Came quickly and just as ordered. Gave 4 stars because they seem a little thin. Not sure if it was just mine or not. I'll wear them because they are cute and funny! Fits true to size as a unisex shirt!
Multiple emails sent with no response. No email to confirm shipping or tracking. Tried to call 800# - no answer and voicemail is full. Live chat isn't live - no one there! This company has a great product but very $#*!ty customer service.
Site promises a "happiness guarantee." I spent $24.99 on youth raglan tee. The quality is terrible. The neck is stretched way out and the printing is poor. I have emailed, called, sent Facebook messages. No response.
I bought Christmas shirts that I loved. (minus that one was missing but they sent another one). Ordered St Pat's shirts over a month ago. Tracking says it wasn't even picked up yet. Sent 8 emails to Support without even a reply. Now I'm done with them. The quality wasn't great anyway but the lack of customer support is the deal breaker. How can they not have a number to contact them. Don't do business with them. Not worth it.
I ordered two shirts. I did the bogo special which I thought was a great deal! I ordered both small t-shirts. The designs were just what I wanted also.
The bad: they are mainly polyester blend shirts. One shirt has a really tight neck and is pretty big. I posted a pic, it's peach with dope written across front. Just feels like it's an irregular shirt altho I know it isn't.
Second shirt - really thin and band at bottom hem of shirt gets really tight so it isn't consistent with the rest of the T-shirt. Kind of weird.
I put pics of both shirts and compared to a Nike T-shirt I just got in the mail also that's a size medium. I think if they were to use the same supplier for all of their T-shirts, it would be a better product. But both of the T-shirts come from diff companies and that's why sizing seems to be all over the place. I'm not going to hassle and return but I won't order again bc I'm just too picky about my T-shirts. I feel like I don't know what I'm gonna get next time.
They sent me a shirt that was 100% polyester, and see-through. They claim that it was the correct shirt, it's not. The papaya shirt they sent me is dark pumpkin orange. I've asked for a refund and have yet to hear anything from them.
I've ordered from 21 threads at least 2 separate times - once a set for a pub-crawl team and the second time for a family party theme - both times the shirts were a hit. Ordering and delivery were efficient. I'll definitely be ordering in the future and frequently recommend to my friends!
I placed my order on December 5th, they got a fedex tracking number and said it shipped December 12th. Took a week just to get a tracking number from FedEx. Package was actually never sent, FedEx never received it... tracking status is unknown. No responses to emails, no responses to phone calls, voice mailbox full. This seems like a total scam to me and I will never order again. Going through PayPal for a refund at this time. Garbage company!
I ordered 2 shirts. Both are comfy & I'm glad I sized down due to them being unisex sizing. The one shirt is great, design looks good - however the second shirt has text on the front that is completely off-centered. :( It starts about 2 inches away from one armpit seam and is 6+ inches away on the other armpit seam.
So i guess if you order a shirt from them and it's the wrong size you're stuck with it- i was told first that all i was eligible for was a 40% off coupon for the right size... after several emails good grief! I wont buy from them again.
I ordered two t-shirts during the BOGO sale. Both have funny sayings and I get compliments when I wear them. They are lightweight and true to size. I am typically an 18/20 in women's clothing and I ordered up, not knowing what to expect (I ordered a 3XL) and although I could've sized down, I like the extra room. The lettering is part of the shirt itself so no worries about it falling off. I would definitely do business with this company again.
I have waited over 4 weeks with cocky customer service to receive absolutely nothing - but they were quick to take the money out of my account. Can't believe I have to go through my bank to get my money back.
I ordered the first time in this online store, was it worried about the right thing I made an order and what things come, the delivery was fast and I worked in vain because all things approached me perfect and the quality is high
Customer Satisfaction Guaranteed! No matter what the problem, their friendly representatives continue working the issue until there is a positive outcome for the customer!
No worries. Our order was exactly what it was supposed to be - high quality products and high quality customer service. But it's what I have come to expect from this store.
I would suggest that all the Christmas sayings be an option in the 3/4 shirts. I didn't look at the shirts and sweatshirts and group shirts till after and noticed there was a few saying in those options that were not in the 3/4 sleeve adult humor ones.
I would suggest that all the Christmas sayings be an option in the 3/4 shirts. I didn't look at the shirts and sweatshirts and group shirts till after and noticed there was a few saying in those options that were not in the 3/4 sleeve adult humor ones.
Overview
21Threads has a rating of 3 stars from 308 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with 21Threads most frequently mention customer service, christmas shirts and multiple times. 21Threads ranks 14th among General Apparel sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members