With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. There’s a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.
While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for your unique spaces, you can enjoy fast, white glove deliveries that handle the heavy lifting and assembly on your behalf.
Whether you’re furnishing for the first time or looking to upgrade your spaces, 1StopBedrooms offers thousands of items for every room in the house. To streamline your search, simply add filters based on your budget, style, brand preferences, and more. Along the way, you can take peace of mind knowing that 1StopBedrooms is always up-to-date with the latest looks, such as designer sofas https://www.1stopbedrooms.com/living/living-room-furniture/sofas that bring the whole family together. See what’s in store today at 1StopBedrooms.
The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
Excellent and high-quality furniture collection with affordable price. Best online furniture market available. I had a great deal with them for the furniture of my new home. 5 star services!
Service was warm and friendly. Furniture delivery was super fast! Couldn't be happier with my purchase
Thank you for such a wonderful review. 1StopBedrooms strives for excellence and to provide the highest level of customer service.
We are pleased to know we shared those core values with you and we look forward to helping you again!
Please feel free to contact us at any time and be sure to include your order number in the subject line.
Welcome to the 1StopBedrooms family!
Regards,
Customer Experience Team
Im happy with products. And the stuff a so helpful all the time. Im happy with the prices and the value that I get. The furniture designs and colors a great too!
In store and the purchasing process is excellent I would recommend FANTASTIC Furniture to everyone in Cairns service, quality excellent
1StopBedrooms is always happy to hear from our customers and wish to thank you for sharing your feedback with us.
We are happy to hear that you had a positive experience and hope to serve you again soon.
Please feel free to contact us at any time. Be sure to add the order number in the subject line.
Welcome to the 1StopBedrooms family!
Regards,
1StopBedrooms Customer Care Team
This is my favorite furniture online shop. Because their design is excellent and unique and most importantly, they have a standard quality. I think, they always keep eyes on quality. I have purchased few furniture from here and they delivered exact date and time they promised. My whole family praise of all furniture and me also. Thanks 1StopBedrooms for your wonderful service.
Thank you for such a wonderful review. 1StopBedrooms strives for excellence and to provide the highest level of customer service.
We are pleased to know we shared those core values with you and we look forward to helping you again!
Please feel free to contact us at any time and be sure to include your order number in the subject line.
Welcome to the 1StopBedrooms family!
Regards,
Customer Experience Team
First time ordering furniture online. I place my original order and forgot to add 3 items. I got an immediate response from one of their sale associates who helped me remedy the situation and helped me complete my order and give me a great deal.
Thank you for such a wonderful review. 1StopBedrooms strives for excellence and to provide the highest level of customer service.
We are pleased to know we shared those core values with you and we look forward to helping you again!
Please feel free to contact us at any time and be sure to include your order number in the subject line.
Welcome to the 1StopBedrooms family!
Regards,
Customer Experience Team
I love doing business with this company. They have been so helpful with our new bed. This is the first new bed that my husband and I have bought since we have been married over 30 years ago. I truly love our new bed.
Thank you for such a wonderful review. 1StopBedrooms strives for excellence and to provide the highest level of customer service.
We are pleased to know we shared those core values with you and we look forward to helping you again!
Please feel free to contact us at any time and be sure to include your order number in the subject line.
Welcome to the 1StopBedrooms family!
Regards,
Customer Experience Team
Great costumer service! My mom was looking for an inexpensive bed for her guest room. After going to several different furniture stores we got 1StopBedrooms. They had unbeatable prices and excellent service. Our sales guy provided us with a great queen size mattress at a price that was lower than all the other competitors. We will be returning in the future for our furniture needs.
Excellent! I would love to buy more.
Thank you for such a wonderful review. 1StopBedrooms strives for excellence and to provide the highest level of customer service.
We are pleased to know we shared those core values with you and we look forward to helping you again!
Please feel free to contact us at any time and be sure to include your order number in the subject line.
Welcome to the 1StopBedrooms family!
Regards,
1StopBedrooms Customer Care Team
Their services exceeded my expectation. Really amazing. Their furniture collection is stunning and high quality. Best place to buy furniture at affordable rate. 5 star!
Just received my couch, I am very pleased with the service. Easy quick ordering and I had a very good delivery service. I paid lower price for a couch which includes delivery and tax and two pillows. This was a fabulous experience for me. And I also purchased a breakfast table/set of 4 matching chairs, and a bed/mattress from 1StopBedrooms, and I got a really great deal. Great costumer service
Excellent! I would love to buy more. Nice Experience.
Thank you so much for taking the time to leave us such positive feedback.
1StopBedrooms prides itself on our stellar customer service and we hope that we lived up to those expectations for you.
Please feel free to contact us at any time, and be sure to include your order number in the subject line.
Welcome to the 1StopBedrooms family!
Regards,
1StopBedrooms Customer Care Team
Hi,
I am John. I have searched for few online site for my new bedroom furniture as my wife and 4 years cuty daughter wanted as her aunt already have good looking furniture in their home. So finally I go with 1stopBedrooms and gave order and I never expected so many good things awaited for me. The huge new design with good combination and until fit in my bedroom their services are first class. I recommended to everyone. Try one, happy long time :)
Excellent expertise at 1StopBedrooms and very useful as he found the explanation for my issue, replaced the part like a shot and created the method terribly fast! Many thanks for nice service.
I purchased a sofa from 1stopbedrooms and was completely satisfied. Customer service was great and delivery very quickly without any problems. The stuff a so helpful. The furniture designs and colors awesome. Im happy with my new sofa I will definitely purchase again in the future.
Hi I am living in Bronx, NY. I have ordered 1 bedroom sets for my newly married wife and me. She is so much happy with these furniture that i can't describe it. Moreover, the service of delivery was simply outstanding and within time frame. Not a scratch on transportation. So, who will be not happy and excited with this service. Great!
I am going to give my next order in March when I have got my next big deal payment. Thanks!
I was pleased with the service and the price. Delivery was prompt and I would certainly recommend them. A+
Kevin was extremely helpful as he found the reason for my issue, replaced the part immediately and made the process very fast! Thank you for great service.
This company is awful when something is wrong with your delivered furniture. I ordered an expensive dining room set and one of the chairs was damage. The customer service person talks fast and didn't speak the truth about my replacement chair. They try to send back the same damage chair for a replacement. I was upset. It takes along time to get something replace. I still don't have my replacement chair but they have my money. This is a problem when ordering from this company which is in New York City.
Despite being happy with the product and an OK price (thus the extra star), the company promised 6-8 weeks delivery and it arrived in 11 weeks.
ZERO communication (other than we were charged immediately) regarding shipping status or delivery. We called the 800 number (several emails went unanswered) and were put on hold 10-30 minutes each time. They must have one person in Support, as I got the same person each time. Each call resulted in unfulfilled promises. Add weeks to whatever is said. One call finally resulted in the discovery that it was finally at the delivery company, days later. That company did not call us and we had to have a 3-way call to arrange for delivery. The call would not have happened had we not be proactive in tracking it, probably resulting in OUR default and a 30% restocking fee.
Fortunately the sofa arrived eventually and there was nothing wrong with it. I cannot imagine if something had been wrong and dealing with Support.
After all of this we discovered the price had fallen several hundred dollars in the interim. We asked for a discount due to the pain and the answer was "I'll look into it"... nothing. Zero response.
We unfortunately ordered the wrong facing chaise and ordered a new one (granted our mistake). They offered a slight discount (it was the price when offered as part of the set - woohoo) due our troubles and then promised it would be delivered in 1 week. It's been 10days and counting... zero communication, another 15 minute call hold, and a promise made of a few more days. Not holding my breath on the new date and I'm sure I'll have to call them to arrange delivery again.
Terrible experience and you are throwing the dice with this company. BTW, I cannot see how the reviews here are accurate.
Answer: No the worst company ever. Try to charge you extra after order is placed and paid for. Than you can not even cancel they delay until they can charge you extra fees. Horrible all the way around.
Answer: They sent me damaged furniture and 8 months later I'm still getting the runaround! Very unethical company!
Answer: Yes Oli B I would love to know the answer to that as well. They lie through their teeth to keep held your money for nothing. Absolutely insane!
Answer: Wouldn't know since they are blaming all deliveries on Covid-19. I still have not received my items ordered in May. And, they pushed the date of delivery back to August 26th.
Answer: Glad you did your research, I am dealing with a nightmare with them.
Answer: Yes. They are crooked! Stay away! Google Ad says free shipping and no tax. You order it. Everything is great! Then four days later they want shipping and tax money
Answer: Hi Nancy, Sorry it took so long to respond. We estimate 4-6 weeks for delivery, to be safe, but it usually takes 2-4 weeks. This does depend on some factors that can change the delivery window such as if an item is in stock and what warehouse it ships from. If you call and talk to one of our live salesman they can give you a more accurate delivery window. Thank you!
Answer: Good luck, hope you get your stuff. You EVENTUALLY will. But not when promised. Liars
Answer: Yes they try to charge extra shipping cost days after you place order and pay in full.
Thank you for such a wonderful review. 1StopBedrooms strives for excellence and to provide the highest level of customer service.
We are pleased to know we shared those core values with you and we look forward to helping you again!
Please feel free to contact us at any time and be sure to include your order number in the subject line.
Welcome to the 1StopBedrooms family!
Regards,
Customer Experience Team