Overview
1StopBedrooms has a rating of 4.7 stars from 4,885 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1StopBedrooms most frequently mention customer service, white glove and perfect condition. 1StopBedrooms ranks 1st among Furniture sites.
Instant Feedback
Answered all my questions,very helpful and courteous. Will consider using again
Excellent customer service. The gentleman that helped did a fantastic job.
Fast, Friendly and able to answer questions in detail. My second time purchasing from 1Stopbedrooms and will do it again when shopping.
Dear Customer,
We deeply appreciate you taking the time to share your feedback with us. Your engagement plays an integral role in our mission to deliver the best possible experience to our customers.
Our team is committed to upholding the highest standards in customer service, ensuring that every interaction is marked by professionalism, efficiency, and a genuine eagerness to assist. This unwavering dedication is the cornerstone of our operations, and we're glad that it resonates with you.
In conclusion, we take pride in our consistent excellence in service, and your feedback affirms our belief that we're on the right path. Thank you again for your review. We look forward to continuing to exceed your expectations.
Best Regards.
Customer Experience Team
Delivery took a while but it did come & it did was delayed because of a snow storm. 4/5 due to the drawers being misaligned but it's a good quality frame & I'm happy with the service.
Dear Customer,
We're delighted to see your positive feedback! Your engagement is greatly appreciated and helps us continue to deliver the high-quality service we're known for.
At our company, we remain steadfast in our commitment to providing a seamless and efficient experience for all our customers. Your review reaffirms the hard work we put into ensuring our processes are swift and straightforward, while maintaining the highest standards of service.
In closing, we want you to know that your satisfaction is our highest priority. We take pride in our consistent excellence in service and are thrilled to hear your experience reflects this. Thank you for choosing us, and we look forward to serving you again in the future.
Best Regards,
Customer Experience Team
Haven't received the couch yet, but the customer service has been so fast and friendly. Received a few confirmation emails and an estimated delivery date. Excited for the couch to arrive and will be leaving a review after delivery
Dear Customer,
We're delighted to hear that you had a great experience with us. Your feedback is valuable, and we truly appreciate you taking the time to share your thoughts.
Our team is committed to providing an unparalleled level of service that sets the bar in our industry. We pride ourselves on our unwavering standards and dedication to exceed our customers' expectations.
Thank you once again, for your recognition. It's reviews like yours that affirm our consistent pursuit of excellence in service, ensuring every interaction is a positive one. We look forward to continually serving you with the same high standards you've come to expect from us.
Warm Regards,
Customer Experience Team
"We always have a great experience with the customer service. Sean was very pleasant and answered all questions we had. This is our second time buying from 1StopBedrooms. We continue to enjoy our first set of couches in our loft that we had to buy a new sectional for our living room. If we ever need anything again, we plan to be reoccurring customers. Thank you for all of the help and fabulous products.
The only downside is that the company does not give an option to add pre-installed power packs to your order before you purchase your assets. As a reoccurring customer I knew this was going to be needed with my purchased and I understand that they cover this topic when you call for your review, but I wish I knew my final total before placing my order online. I wish the company would add this option back online. Since the company already does a review, they can still keep that topic on their "must talk about" list without causing any issues while simultaneously having this option online.
Dear Customer,
We're thrilled to hear about your positive experience. Your feedback is truly appreciated, and we're grateful you took the time to share it with us.
Our team is committed to providing the highest level of service, consistently meeting and exceeding expectations. We take pride in delivering an unmatched customer experience that is built on trust, reliability, and a genuine passion for what we do.
Your review is a testament to our unwavering dedication to maintaining these high standards. We will continue to strive for excellence, ensuring that every interaction is nothing short of exceptional.
Thank you once again for your kind words and support. We look forward to serving you in the future with the same level of excellence you've come to expect from us.
Best,
Customer Experience Team
It was amazing, I forgot to purchase the foundation part to my bed, they were so helpful and it was delivered so fast, this is my second purchase. I will be purchasing again!
Dear Customer,
We're delighted to see your positive feedback! Your engagement is greatly appreciated and helps us continue to deliver the high-quality service we're known for.
At our company, we remain steadfast in our commitment to providing a seamless and efficient experience for all our customers. Your review reaffirms the hard work we put into ensuring our processes are swift and straightforward, while maintaining the highest standards of service.
In closing, we want you to know that your satisfaction is our highest priority. We take pride in our consistent excellence in service and are thrilled to hear your experience reflects this. Thank you for choosing us, and we look forward to serving you again in the future.
Best Regards,
Customer Experience Team
The customer service department was very helpful and reliable. He gave timely and satisfactory answers to my questions. Also he was knowledgeable about the services provided.
Finding 1stopbedrooms Website was an excellent find. The selections were easily able to be reviewed and processed to a shopping cart. Contacted sales for questions on my mind, I was greeted very friendly by Joe who was knowledgeable of the items I was ordering.
Looking forward to my new Dining Room set,
Dear Tony,
We are thrilled to read your review and appreciate your engagement with our team. Your experience reflects the dedication we have towards offering a seamless online shopping journey for our customers.
Our team, including our knowledgeable colleague Joe, is committed to providing the highest standards of customer service. We pride ourselves on our ability to assist and guide our customers through their shopping experience, ensuring their satisfaction and happiness with our services.
In conclusion, we strive to deliver consistent excellence in customer service. Your positive feedback fuels our dedication to maintain these high standards and continue to offer a rewarding experience to all our customers. Thank you once again, Tony, for your kind words.
Best regards,
Customer Experience Team
When I ordered, I was confused about the left facing section of my couch. The rep, Simon, was so patient and made sure the order was correct. He described the order process as we discussed everything. Very nice, friendly support. Thank you!
Dear Customer,
We're delighted to hear that you had a great experience with us. Your feedback is valuable, and we truly appreciate you taking the time to share your thoughts.
Our team is committed to providing an unparalleled level of service that sets the bar in our industry. We pride ourselves on our unwavering standards and dedication to exceed our customers' expectations.
Thank you once again, for your recognition. It's reviews like yours that affirm our consistent pursuit of excellence in service, ensuring every interaction is a positive one. We look forward to continually serving you with the same high standards you've come to expect from us.
Warm Regards,
Customer Experience Team
We purchased a $1300 bed based on the advertised picture online that matched our current bedroom furniture! We received a bed that was a totally different color than advertised. After numerous complaints to get the bed we ordered or return this one the company said I could return it but they wanted a restocking fee and a $700 shipping fee (I got a got from a local trucking company of under $300 to ship it back) that combined was basically what I paid for it. In addition to this poor customer approach originally one the online salesperson we dealt with said he would include the bed slats if we paid $100 for white glove delivery. Another scam, we found out the slats already came with the bed and the delivery service refused to unpack and set up the bed that I paid an extra $100 for. I decided to pursue a Better Business Bureau resolution and was surprised to learn 2 things. One 1Stopbedrooms has had 2600 Better Business Bureau Complaints in the last 3 years and they have an obscure policy buried in there policy that says the manufacture can make any change they want and the customer has to accept it.
Great customer service and furniture! Love this place! I would definitely recommend this place. They are also professional and kind.
Speaking with representatives was fantastic. Very informative, knowledgeable, and courteous. I really appreciate good customer service and this gentleman was a pleasure working with.
Well I have not received my purchased item yet but so far my experience with the staff and making my purchase, with promised free white glove delivery to my home has been a positive one. I can't want to get my new couch.
Dear Customer,
We're delighted to hear that you had a great experience with us. Your feedback is valuable, and we truly appreciate you taking the time to share your thoughts.
Our team is committed to providing an unparalleled level of service that sets the bar in our industry. We pride ourselves on our unwavering standards and dedication to exceed our customers' expectations.
Thank you once again, for your recognition. It's reviews like yours that affirm our consistent pursuit of excellence in service, ensuring every interaction is a positive one. We look forward to continually serving you with the same high standards you've come to expect from us.
Warm Regards,
Customer Experience Team
Still waiting for delivery but so far I'm very impressed. Thank you thus far
Dear Customer,
We're delighted to hear that you had a great experience with us. Your feedback is valuable, and we truly appreciate you taking the time to share your thoughts.
Our team is committed to providing an unparalleled level of service that sets the bar in our industry. We pride ourselves on our unwavering standards and dedication to exceed our customers' expectations.
Thank you once again, for your recognition. It's reviews like yours that affirm our consistent pursuit of excellence in service, ensuring every interaction is a positive one. We look forward to continually serving you with the same high standards you've come to expect from us.
Warm Regards,
Customer Experience Team
Very grateful for the amazing service and care that I was provided. You have a new customer! Thank you for listening and assisting me with my concerns.
Dear Anette,
Firstly, we'd like to extend our heartfelt appreciation for your thoughtful feedback. Your engagement means a lot to us and we're glad that you took the time to share your experiences.
We are constantly committed to delivering exceptional service and hold ourselves to the highest of standards. It's our aim to make every interaction with us as smooth and straightforward as possible, and we're delighted that you found this to be the case.
In closing, your experience is a testament to the unwavering commitment to excellence we strive for. Your satisfaction is our priority, and we're thrilled to have met your expectations. Thank you once again for your positive feedback.
Best regards.
Customer Experience Team
The website was user-friendly. They have a very large option of products to choose from along with a variety of different pricing options, which was nice. The customer service department was very helpful and friendly.
Dear Customer,
We're delighted to hear that you had a great experience with us. Your feedback is valuable, and we truly appreciate you taking the time to share your thoughts.
Our team is committed to providing an unparalleled level of service that sets the bar in our industry. We pride ourselves on our unwavering standards and dedication to exceed our customers' expectations.
Thank you once again, for your recognition. It's reviews like yours that affirm our consistent pursuit of excellence in service, ensuring every interaction is a positive one. We look forward to continually serving you with the same high standards you've come to expect from us.
Warm Regards,
Customer Experience Team
Ian was very helpful even bought the protection for stains and tears. Will definitely be ordering again!
Vince was extremely polite and took care of all my questions
Dear Customer,
We're delighted to hear that you had a great experience with us. Your feedback is valuable, and we truly appreciate you taking the time to share your thoughts.
Our team is committed to providing an unparalleled level of service that sets the bar in our industry. We pride ourselves on our unwavering standards and dedication to exceed our customers' expectations.
Thank you once again, for your recognition. It's reviews like yours that affirm our consistent pursuit of excellence in service, ensuring every interaction is a positive one. We look forward to continually serving you with the same high standards you've come to expect from us.
Warm Regards,
Customer Experience Team
Customer service rep that I had spoke to was very courteous and friendly.
Dear Customer,
We're delighted to hear that you had a great experience with us. Your feedback is valuable, and we truly appreciate you taking the time to share your thoughts.
Our team is committed to providing an unparalleled level of service that sets the bar in our industry. We pride ourselves on our unwavering standards and dedication to exceed our customers' expectations.
Thank you once again, for your recognition. It's reviews like yours that affirm our consistent pursuit of excellence in service, ensuring every interaction is a positive one. We look forward to continually serving you with the same high standards you've come to expect from us.
Warm Regards,
Customer Experience Team
While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for your unique spaces, you can enjoy fast, white glove deliveries that handle the heavy lifting and assembly on your behalf.
Whether you’re furnishing for the first time or looking to upgrade your spaces, 1StopBedrooms offers thousands of items for every room in the house. To streamline your search, simply add filters based on your budget, style, brand preferences, and more. Along the way, you can take peace of mind knowing that 1StopBedrooms is always up-to-date with the latest looks, such as designer sofas https://www.1stopbedrooms.com/living/living-room-furniture/sofas that bring the whole family together. See what’s in store today at 1StopBedrooms.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
We're delighted to hear that you had a great experience with us. Your feedback is valuable, and we truly appreciate you taking the time to share your thoughts.
Our team is committed to providing an unparalleled level of service that sets the bar in our industry. We pride ourselves on our unwavering standards and dedication to exceed our customers' expectations.
Thank you once again, for your recognition. It's reviews like yours that affirm our consistent pursuit of excellence in service, ensuring every interaction is a positive one. We look forward to continually serving you with the same high standards you've come to expect from us.
Warm Regards,
Customer Experience Team