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1stDibs

Overview

1stDibs has a rating of 4.4 stars from 989 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1stDibs most frequently mention free shipping, high quality and quick response. 1stDibs ranks 15th among Home Decor sites.

This company responds to reviews on average within 13 days
+51
How would you rate 1stDibs?
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California
1 review
0 helpful votes
Follow Tessa J.
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Credit card functionality doesn't work and you have to save your card to pay with one which is absurd and a pain in the $#*!

1stDibs attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 23, 2024
New York
1 review
0 helpful votes
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Let's see how things progress
August 5, 2024

Let's see how things progress. I will rate you at that point.

Date of experience: July 26, 2024
Illinois
1 review
0 helpful votes
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I've made purchases from this seller before
June 8, 2024

I've made purchases from this seller before. I like their offerings and service. 1stDibs makes it easy to find artwork from this seller.

Date of experience: May 29, 2024
Maryland
1 review
0 helpful votes
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Excellent online views of painting
January 15, 2024

Excellent online views of painting. Clear, full accurate descriptions. Payment and shipping options easy to use and make changes.

Date of experience: January 15, 2024
Texas
1 review
1 helpful vote
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I've ordered several items from 1stDibs and it's always
Professional and the vendors have been exceptional to deal with.

Date of experience: December 12, 2023
Colorado
1 review
0 helpful votes
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It was fun to hear back from the seller in France. I love this very cute stool that I will put in my daughter's bedroom.

Date of experience: March 16, 2024
Illinois
1 review
0 helpful votes
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Offer taken off internet
April 20, 2024

Offer taken off internet. Can. Not get help from you This is my second offer on sme item. Miserable experience for a qualified and former customer.

Date of experience: April 10, 2024
Illinois
1 review
0 helpful votes
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Seller was very prompt in contacting me
August 22, 2024

Seller was very prompt in contacting me. Your web site is fabulous with many items which I would love to purchase, if the stock market improves.

Date of experience: August 12, 2024
Customer S. 1stDibs Rep
4 months ago

Thank You For Your Review, Catherine!

We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.

Kind regards,

New York
1 review
0 helpful votes
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The picture is beautiful looks like impeccable workmanship. I am looking forward to seeing the earrings

Date of experience: July 7, 2024
Illinois
1 review
0 helpful votes
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I was impressed how smoothly your site functions!
February 8, 2024

I was impressed how smoothly your site functions! It is laid out well with helpful functions. Thank You

Date of experience: February 8, 2024
Michigan
2 reviews
0 helpful votes
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Excellent shopping experience
August 8, 2024

Excellent shopping experience. Easy to search, informative descriptions, sound assurance of originality of artwork.

Date of experience: July 29, 2024
Customer S. 1stDibs Rep
4 months ago

Thank You For Your Review, Louis!

We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.

Kind regards,

Texas
1 review
0 helpful votes
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Shipping is way too expensive and unable to complete order on phone or iPad or computer until today.

Date of experience: January 8, 2024
Customer S. 1stDibs Rep
over a year old

Hello Jan,

We Appreciate Your Feedback and thank you for leaving a review on Sitejabber. We're sorry to hear your experience did not meet expectations and that you were unsatisfied with the shipping quotes we had available. Unfortunately, the shipping quote offered to you is the best rate we can offer for In-home delivery shipping. We seek our quotes from our list of Carriers and we provide the best quote we can obtain. We offer two levels of service for freight shipping, front door freight and white glove (in Home delivery). In-home delivery was selected for this order and should you require any further assistance or suppor we have our chat, email, and phone team on standby to assist you with any of your concerns.

Best Wishes,
Michaela

1stDibs

Netherlands
1 review
0 helpful votes
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Swift and easy shopping experience
December 18, 2023

Swift and easy shopping experience. Would be great if taxes on international shipping could be shown at checkout.

Date of experience: December 18, 2023
Minnesota
1 review
0 helpful votes
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Respectful and flexible negotiation for pricing. I'm looking forward to receiving the pendant.

Date of experience: July 23, 2024
South Carolina
3 reviews
0 helpful votes
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Always an easy and good experience with no stress or aggravation from a creditable site with great service and concern for the customer.

Date of experience: June 22, 2024
Utah
1 review
0 helpful votes
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I AM OBSESSED WITH 1STDIBS!
May 19, 2024
Updated review

I AM OBSESSED WITH 1STDIBS! Honestly, I can't say enough good about it. An absolutely incredible experience with items you can't find anywhere else at amazing prices. The best find of the year!

Date of experience: May 9, 2024

I am obsessed with this website and how everything...
April 22, 2024
Previous review

I am obsessed with this website and how everything has gone so far

Date of experience: April 12, 2024
New York
1 review
0 helpful votes
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Very easy to scroll and see images; great imaging. Delivery time not available but I can deal with that.

Date of experience: August 5, 2024
Customer S. 1stDibs Rep
4 months ago

Thank You For Your Review, Michael!

We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.

Kind regards,

Rhode Island
1 review
0 helpful votes
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Website is extremely efficient and easy to navigate. Sellers are top notch professionals. I have a lot of trust in 1st Dibs!

Date of experience: June 12, 2024
Colorado
1 review
0 helpful votes
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Exciting items; hoping seller accepts my offer
August 14, 2024

Exciting items; hoping seller accepts my offer. Buying options seem easy and I love the free shipping promo!

Date of experience: August 4, 2024
Customer S. 1stDibs Rep
4 months ago

Thank You For Your Review, Angela!

We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.

Kind regards,

Nevada
1 review
0 helpful votes
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No hassle, even though I took my time closing the purchase because I have been sick.

1stDibs attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 8, 2024
Customer S. 1stDibs Rep
7 months ago

Thank You For Your Review
We're so glad you enjoyed shopping at 1stDibs and shared your experience on Sitejabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.

Kind regards,
1stDibs