1 Sale

Site has zero customer service, so if you have any issues you're pretty much screwed. It is intentionally impossible to cancel an order, even if you do it right after the order is placed They'll place blame on the fact that they get 1000 emails and can't sort through it all to find the cancel order requests quick enough.

Here's a simple solution. Make another email address just for cancel order requests. But no, they'd rather give an excuse such as the order has already shipped. In reality the status will say shipped, and 20 hours later you will receive a tracking number. However the tracking number won't actually be active on the UPS site for a few more days. This is made even worse by the fact that 1saleaday's only cancel order policy is to wait for it to come to your door and then refuse delivery. If you miss that small window then you can look forward to shipping it back on your own dime and possibly even being charged a restocking fee.

The reason refusing delivery is so difficult is that the shipping process is terrible. Often the tracking number you receive won't be active for days to months. It leads to the situation where they'll keep your money for up to months on end but you'll never receive the product. Most respectable businesses would refund you when the delays are extensive. 1saleaday will blame it on unavoidable delays in shipping, or another vendor. The best you will get is a partial refund which isn't very useful after several weeks of not receiving a product.

When you finally receive the product is the final area of concern. If you're lucky and ordering something that is sealed then you'll probably be a fine. If it's an open box item then you might be screwed. It's not too uncommon to get a used item that was described as refurbished. Or an item that was just completely used and not fully functioning.

That brings you back to the original problem of customer service. You'll have a hard time returning the item. They'll lie/cheat regarding the item description and condition. Absolutely horrible business practices.

This site used to be great! I've been shopping here for about two years now and never had an issue until the last two months. I ordered some bath rugs on April 25th, along with another item. I received the other items within the normal amount of time - but as of today (June 13th) my rugs have not even shipped. I've contacted customer support on more than one occasion, getting the EXACT same e-mail back with no information AT ALL on where my item is. All I ask is for honesty. Instead I get "I'm truly sorry for the inconvenience this delay has caused. We are working to rectify this issue as quickly as possible and we aim to have the order shipped shortly. If you no longer wish to wait for your order to ship, please let me know and I will try cancelling it for you."

I've received this same e-mail from them on FOUR occasions. I even went as far as to message them via Facebook. At least that time I got a response that was different, but telling me the same thing. They did offer me $5 in credit but not until I ordered something else and ONLY once it had shipped. Are you kidding me!?!?

I just want my bath rugs. If I didn't want them, I wouldn't have ordered them. The only thing missing from my bathroom remodel is the rugs. WTF?! DO NOT ORDER FROM THIS SITE - because if you have an issue, you will get NO WHERE.

I ordered a Galaxy Note GT-N7000 (i9220) from 1saleaday.com on 03/15/12, and finally received the shipment yesterday (03/28/12). When I opened the shipping container, I discovered an unsealed Galaxy Note box (These were sold as BNIB) that contained all of the accessories, but no Galaxy Note. I have been in constant contact with them the last two days, at which point they tried to persuade me into purchasing today's deal on the Note, at which point they would refund my money and cancel my previous order. Unwilling to do this, because I am already out $584, and was not prepared to throw good money after bad to a company that does not even have a customer service phone number, I was finally informed at the end of their business day today (4:30 PM EDT) that I would NOT be receiving a refund, after all. You see, apparently I am not alone in this, and rather than them take care of the customers who have already tied money up in their shady venture, they now want to do an "investigation" into how widespread this may be. I signed a sworn affidavit attesting to the fact that I did not receive the phone, just the box and accessories, yet they still refuse to refund my money or send me the phone.

Do on November 25th, 2013 I order in IPOD Touch for my son that was going to be a Christmas gift. About 2 weeks before Christmas I got an email from 1 Sale a day saying that there was a delay in shipment and my order would be there in 1-2 weeks well a week later I received another email say would be 2-3 weeks until I received my order. I sent an email asking a question, which populates an automatic email saying I take 1-3 days to get a email back. Well 1-3 days later nothing. So I decided to wait for my package to come. And it never came. So on January 3,2014 I sent another email asking about the status of my order. Again I received a automatic email saying I would get a response in 1-3 days. Three days later nothing. January 10th send email again same thing. Did this again on 13th and 14th nothing. I finally sent an angry email saying that I have sent many emails and I have never received an answer and I am not happy regarding this. Oh and guess what I finally got an answer and you know what they told me. The product is no longer available, and not until I sent the email almost a month an half after ordering it and them charging my card did they process a refund.