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From the business
Since 1944, 1-800-GET-LENS has made it its mission to provide contact lens wearers with brand name contact lenses at the lowest possible prices. These lenses are the same exact lenses sold by your eye doctor. The difference is that you will save up to 70% when buying from 1-800-GET-LENS, and your order will be delivered right to your door. 1-800-GET-LENS has become a leader in this industry and our customers always enjoy great value and excellent customer service.
1-800-GET-LENS Reviews Summary
The company has garnered a mixed reputation, with customers appreciating the ease of ordering and competitive pricing for contact lenses, often highlighting a smooth online experience and effective prescription verification. However, several reviews point to significant concerns regarding service delays, unexpected fees, and occasional issues with customer support. While many customers express satisfaction with the product quality, the frustration over communication and transparency in pricing suggests a need for improvement in these areas. Overall, the company demonstrates potential for customer loyalty but must address operational inefficiencies to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
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You carried the same brand I have been using in the past. I used Acuvue Advance with Hydroclear but i don't think they still make those.
I ordered 2 boxes of 90 day contacts and they came within a week of ordering. Everything was correct and the lenses are comfortable.
Received product I ordered, No issue! Got contacts that are no discontinued Focus Dailies!
Good! Everything was fast and easy for me. Now I can see again!
Was super surprised on how fast I received my contacts through the mail! Last year I ordered contacts through Standard Optical & I never received them going into the new year & got a partial refund when I never got my order! But with 1-800-contacts, it was way affordable, super easy, & way reliable! Highly recommend.
The rebate used to come automatically now it's a complete hassle to get
Lowest price found on internet. Highest Fees to actually get the deal
I really dislike when you have to do something to get the discount advertised. I should have purchased from walmart so I could have just got a cheaper price and not had to jump through hops to get a refund
Ordering was simple and delivery was fast! Will definitely order in the future.
Everything was smooth and easy ordering. Simple and quick!
Simple, fast ordering and received within a week. Thank you
Quick and easy process. I found out very simple to use and very affordable.
These lenses have been discontinued, but your company still had a few left...thank you so much 💓
Experience would be even better if there was free shipping and different delivery types.
I would recommend 1-800 contacts to all of my friends and family. Reasonably priced and good quality products.
18 hundred contacts is easy to.Order your contacts with a fast delivery
It was an easy shopping experience. Quick and efficient. I got the order in just 3 days.
Great way to be able to order. Did not take long for me to receive them either.
Amazing app to use. Highly recommended. A breeze to use. I'll order again!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members