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From the business
Since 1944, 1-800-GET-LENS has made it its mission to provide contact lens wearers with brand name contact lenses at the lowest possible prices. These lenses are the same exact lenses sold by your eye doctor. The difference is that you will save up to 70% when buying from 1-800-GET-LENS, and your order will be delivered right to your door. 1-800-GET-LENS has become a leader in this industry and our customers always enjoy great value and excellent customer service.
1-800-GET-LENS Reviews Summary
The company has garnered a mixed reputation, with customers appreciating the ease of ordering and competitive pricing for contact lenses, often highlighting a smooth online experience and effective prescription verification. However, several reviews point to significant concerns regarding service delays, unexpected fees, and occasional issues with customer support. While many customers express satisfaction with the product quality, the frustration over communication and transparency in pricing suggests a need for improvement in these areas. Overall, the company demonstrates potential for customer loyalty but must address operational inefficiencies to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
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Your brand colors and paid sponsorship upon searching 1-800-Contact was deceiving and distracted my attention causing me to order. I didn't receive any confirmation emails upon placing my order. I didn't receive any shipping notifications or updates. Instead, I had to retrace my ordering steps to discover I didn't order from my preferred website, as well as having to click on my order to find any tracking information.
I got them quickly and efficiently, it was easy to order and very convenient! The prices are a bit high tho.
Website is user friendly and prices are affordable. I will be using there services in the future
I would recommend this service to others. Thanks for making it easy!
Great so easy… This is how I'm going to be getting my contacts from now on. The site walked us through then who process and it took no more than 15 minutes. They arrived earlier than expected. 5's all around!
This was an easy and convenient way to order my contact lenses.
Purchase process and selection of product was relatively simple and quick. Shipping got delayed a little bit but in the end we got the right product. We will be returning customers
I was able to order my contacts with simple instructions. The cost was more expensive than when I ordered from my optometrist.
Happy with everything! Contacts I like works great. Happy overall no complaints
Order went smoothly and delivery was prompt. The only thing I don't like is the hassle of having to go thru the "REBATE" process. Just give us the discount upfront, please.
Products great. Easy to order.Arrive quickly. Never any issues.will definitely order again.
My lens were on backorder I believe but had good communication on the situation thank you.
Works like I expected and more. Made a mistake on my order and was able to use the web tools to get it corrected promptly...
The best word I can use for this service is accurate. You get what you order for a much cheaper deal! Can't go wrong with it.
Lenses came when expected email was sent and came after they ordered
Took a min to get them delivered to my daughter school for her but they showed up in time.
The contacts arrive fast and the price is great! Hassle free experience. I would definitely recommend!
Quick and easy but I haven't got the rebate to fill out, it was supposed to be $200 off
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members