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From the business
Since 1944, 1-800-GET-LENS has made it its mission to provide contact lens wearers with brand name contact lenses at the lowest possible prices. These lenses are the same exact lenses sold by your eye doctor. The difference is that you will save up to 70% when buying from 1-800-GET-LENS, and your order will be delivered right to your door. 1-800-GET-LENS has become a leader in this industry and our customers always enjoy great value and excellent customer service.
1-800-GET-LENS Reviews Summary
The company has garnered a mixed reputation, with customers appreciating the ease of ordering and competitive pricing for contact lenses, often highlighting a smooth online experience and effective prescription verification. However, several reviews point to significant concerns regarding service delays, unexpected fees, and occasional issues with customer support. While many customers express satisfaction with the product quality, the frustration over communication and transparency in pricing suggests a need for improvement in these areas. Overall, the company demonstrates potential for customer loyalty but must address operational inefficiencies to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
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Nothing to write about. Ordered contacts they came in nothing great about it. Nothing bad about it.
I have a high prescription and it is very expensive to do contacts and glasses so I don't do it often but I decided to do glasses and contacts and it was gonna be too expensive to do it through my ophthalmologist, so I decided to get my contacts from 1-800-GET-LENS.
I was able to input my info and get my lenses in literally no time. When I went back to see if my order was processed yet, it showed already shipped out! And received then a day earlier
There's a monopoly for companies selling gas permeable contact lenses in the USA. Therefore prices are no longer competitive. Add in shipping fees and leaves a lot left to be desired that I used to have only a few years ago when more companies offered these lenses.
Otherwise, no problems ordering the lens.
The website is user friendly, which made ordering easy. I received my order in less than a week. The contacts were less expensive than ordering through my Ophthalmologist office, and I was also offered a rebate, which saved even more money!
They had to be ordered from the manufacturer so it took a little longer. They arrived usps
Quick and easy ordering, even with prescription sent. Took a little while to be delivered, but otherwise great
I ordered contacts and received them in a timely manner. Well packaged and easy process overall
I've worn contacts since 15... I'm 46...I've been scared to trust anyone to get lasic done on my eyes. I've been cheap, I've been low income,. And saving a little money on contact lenses means a lot! Cuz I want to care for my eyes! And change contacts monthly... IF PRICES STAY LOWER THAN OTHERS...ME AND MY TEEN WILL B HERE FOR YEARS..
I like the ease and convenience of this site, just dislike having to review after every delivery.
It's really great how easy it is to get my contacts! Really enjoy the auto renew!
Kind of surprise by the $69 shipping cost sure is high for a small container
The ordering process was simple and I received my contacts in the appropriate amount of time!
Good service. Fast shipping. Very accurate. Everything i ordered was correct. Nothing was missing. I would definitely buy from them again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members