13 Deals

I have been purchasing from Jammin Butter for several years. I know the items are fairly cheap, but fun, so I have few illusions as to quality, and you should as well if you decide to order from them. My issue is that they consistently lie to and are wholly unresponsive to their customers. Last year, I purchased several gifts for Christmas, and purchased them EARLY knowing full well it takes forever for this organization to ship. They charge immediately, BTW. Anyway, I had the package delivered to my Christmas destination rather than pay for double shipping. I got home on December 24 to find they had left an item out of my box, which left me short one present. They refunded the cost of the item, but did not even offer an apology or to send a replacement. This year, they offered something called Extreme Good Deals, where you paid $5 to have access to exclusive deals throughout the month of November. These items were then supposed to be gathered into a single box and shipped THE FIRST WEEK OF DECEMBER. It is now December 19, and the items have not shipped. When I emailed and called, I got the response: We're hoping to ship these before Christmas. Wow. You're hoping to ship my Christmas presents from your warehouse before Christmas? How novel. Even though the order had not been compiled or shipped, they were "unable to cancel and refund because the authorization to compile and ship the order had been given to the warehouse." The best they could offer is for me to wait for the now irrelevant presents to arrive sometime next year, and then call for a return slip, take time off of work and send them back for them to maybe process a refund sometime. Horrible. Just horrible. You can get most of the same products through Groupon Goods for just a slightly higher mark-up. I would recommend that over dealing with these incompetent and heartless people.

This company sucks you wait forever for them to mail your purchase, and they sell crap