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I would like to know how reliable they are with my tapes, and will I get the tapes back in the condition I sent them?
asked by Jan C. on 12/30/15
6 Answers
Southtree lost most of my order once it arrived at their facility. They have yet to take any responsibility and responded to my BBB complaint with the comment that it is listed as a risk in their terms.They do not stand by their claims of safety and careful handling of media once something goes wrong. If you are not willing to lose your precious memories I would strongly suggest another company.
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I rec'd all my tapes back in same condition I sent them. The DVDs were same ( I did not request digital) as VHS which were fine considering they were over 15 years old. What I sent on VHS is what I got back on DVD and I was happy! I did take advantage of a 45 or 50% discount that was advertised. I sent 20 VHS tapes and it was very reasonable. I know the reviews vary quite a bit. I took a chance. And my family was thrilled!
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I gave them a VHS tape that was brand new. They returned the tape but it was no longer viewable. DO NOT trust these people with any media!!!!!
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They were great with my tapes. I have no fear sending them to Southtree.
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They do their very best at quality digitalization
I was satisfied with mine. I had twenty tapes done. The tapes were returned I the condition I sent them in.
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They return the tapes. Just don't expect high quality digitization. It won't improve on what is there. Tapes were not damaged.
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More questions about Southtree

Hi! Do you return the original photos with the digital format? the negative reviews of your company almost outnumber the positive reviews from 2015 to 2017. Since i was considering sending in precious tapes, my question is have the standard operating procedures changed for your company and can i entrust my memories to you without fear of them being lost? what is price & delivery time to have a 200 ft super 8 film reel transferred to DVD? How much do you charge to transfer slides to DVD and what is the quality and clarity? Sandy Fortini spa56@comcast.net I was wondering if y'all could recover image's of a HI8 tape, I have some that are very snowy? Vallie Lesmeister Yes I have some HI8 tape's that are very snowy they are my late son's. I was wondering if y'all could recover the images and transfer it to DVD. I don't know why the tape's a snowy but that was my question? What is the deal with www.homemovies.io ? I didn't ask for my movies to be placed online and to be charged $14.99 for something I never asked for (and never used or even accessed). Really? You have a good service - just stick to it and stop violating my trust. Has anyone used Southree for converting cassette audio to CD? And, if so, what was your experience? Do you recommend another company? Thanks! I have several VHS tapes I think are in PAL format. I would want these converted to DVD NTSC. However, I want to send just one to see if I'm correct on the PAL. Question, does Southtree conert VHS PAL to NTSC DVD. What would be the cost of about 40 small 3" super 8 and 3 or 4 large tape to DVD movies or Chip for Apple iMac?

More questions about Southtree

Hi! Do you return the original photos with the digital format? the negative reviews of your company almost outnumber the positive reviews from 2015 to 2017. Since i was considering sending in precious tapes, my question is have the standard operating procedures changed for your company and can i entrust my memories to you without fear of them being lost? what is price & delivery time to have a 200 ft super 8 film reel transferred to DVD? How much do you charge to transfer slides to DVD and what is the quality and clarity? Sandy Fortini spa56@comcast.net I was wondering if y'all could recover image's of a HI8 tape, I have some that are very snowy? Vallie Lesmeister Yes I have some HI8 tape's that are very snowy they are my late son's. I was wondering if y'all could recover the images and transfer it to DVD. I don't know why the tape's a snowy but that was my question? What is the deal with www.homemovies.io ? I didn't ask for my movies to be placed online and to be charged $14.99 for something I never asked for (and never used or even accessed). Really? You have a good service - just stick to it and stop violating my trust. Has anyone used Southree for converting cassette audio to CD? And, if so, what was your experience? Do you recommend another company? Thanks! I have several VHS tapes I think are in PAL format. I would want these converted to DVD NTSC. However, I want to send just one to see if I'm correct on the PAL. Question, does Southtree conert VHS PAL to NTSC DVD. What would be the cost of about 40 small 3" super 8 and 3 or 4 large tape to DVD movies or Chip for Apple iMac?

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