Freelancer Questions & Answers

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Here’s what consumers have asked with answers from Freelancer staff and previous consumers.

134 questions answered
18% answered in 1 day
Question:

Yes how do i change my address associated with my credit card. i put in a new card and the card company called me because they thought it was a fraudulent charge to your business.

Answer:

They called you becaus freelancer dot com is a fraud and the credit card companies know this. Stay away from them, give them nothing.

By Elaine K.
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Question:

Answer:

Do yourself a huge favor and stay away from them These are bunch of scambags Daylight robbery, no active customer service, only when u start giving them bad reviews they will finally answer to you but still the kind of answers that don't help you get paid or get serviced. What they do best is playing innocent and acting like their support is always there for you.

By eran h.
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Question:

I am a professional typist and needs a data entry job. how do i find a job

Answer:

DO NOT use freelancer and tell EVERYONE you discuss work and freelancing about the devious ways of freelancer.com. This company has predatory relations with freelancers and they will likely try to abuse you financially at some point. 1. get temp agencies to place you. 2. find another skill not to be replaced by computers and learn it NOW. Speech recognition will be everywhere before long and typist will not see much work. Get skills not easily replaceable by computers and systems like going in health care services. Typing is vanishing.

By jan m.
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Question:

I am a new in freelancer.com working on trial base and badly need to do a job to earn money! i am really shocked by viewing this reviews, should i close my account on freelancer.com?

Answer:

Hi. I would advise you to try elance or odesk, since they are far more professional.

By Codrut B.
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Question:

Freelancer simply ban my account and took my money, because one of the guys who gave me a project did not complete his verification. is this even legal? can they do something like this?

Answer:

My friend, I think forget it, such issues are never solved, I lost enough money with this working methods of freelancer.com... for me is this simple stolen money

By Mick S.
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Question:

Hello, how can i contact to the employer who award us the project without sending the message to us on freelancer.com? thanks regards ebizz infotech

Answer:

This is right what Freelance don´t want. They want see all the conversation between the 2 parts. If not, they will block your account and keep with all your money. Take care.

By Carmen F.
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Question:

I used a preferred freelancer and yet this guy disappeared now for days (site was supposed to be launched 2 days ago). when talking to the support, they state that i should choose carefully. my question is, how can they tell me that when this guy is preferred and has 5 stars? i can see he is online, yet he does not take my messages. he has been paid already as that is his requirement.

Answer:

I used a preferred freelancer too and had problems. Stay away fro freelancer. They have the worlds worst support. Ive been using odesk. They have telephone support. Freelancer support has been taking up to 2 weeks to get back to me. Its been months now and Im over $900 dollars out of pocket with zero work done. With odesk they have a great way to search for contractors that are highly targeted to your exact requirements. Freelancers has 1000s of bad reviews for a reason. Im still fighting to get my money back. Good luck

By Tony N.
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Question:

Why was i automatically charged within the 30 day free trial period?

Answer:

1000's of employers and freelancers are charged, as if you read the fine prints it's an agreement to "subscription" and freelancer.com will charge you. To me it's an scam again.

By wehire t.
Question:

I registered on the website under free membership, and was just about to upgrade the membership but thankfully i saw these reviews. at first instance, i was very happy and excited to see the projects on the site. can you please explain the feedbacks and also can i still trust on you and upgrade my membership.

Answer:

This is really a scam. 1. Bid the project and win 2. Complete the porject. 3. After 1 month project completed, customer complaint freelance chargeback, 4. Without nothing customer win. This site is really $#*!.

By Istiana B.
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Question:

Do i need to pay to get the employers software and stuff to do the job?

Answer:

I am an employer. Two freelancers that worked for me did not get their money because Freelancer.com refuses to verify my account. Read the reviews on this site, do not trust this company with your money!

By Martin T.
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