Lenscrafters website contact form doesn't work and they do not answer messages on social media. Does anyone actually work there?
I'm still in shock at how bad this experience was. I only decided to come here because my usual eye place still won't buy a glaucoma machine. They dilate my eyes every time and I just didn't want to do it again. Came here for the first time, got an exam, and they told me I need progressives. Never worn them before. My order came in and I couldn't wear them. I'm in front of huge monitors all day and this was not going to work.
Went back and got reading glasses and driving glasses. Both cost me over $1,000. (why?) The prescription was wrong and my right eye was terribly blurry. They told me my driving glasses are fine. Rep said. "I've been doing this over 30 years, I know what I am talking about." Well, I've had my eyes more than 50 years and I can tell you, my right eye is still blurry when I wear them. I finally go back for a third time and pick up my new reading glass prescription.
My right eye is still blurry just like my driving glasses. I have to close my one eye to drive. I specifically said to the guy, my driving glasses are still blurry. No response. I said, I guess I'm stuck with them, right? No response. He just wanted to get rid of me. I'm still in shock how this is normal customer service. I'm out an insurance visit, have two pairs of glasses that are blurry and out $1,000. Be very careful going here.
I Want my money back so I can at least see when I'm driving.