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Rose G.

2
Level 2 Contributor
Lake County, Ohio, United States

Contributor Level

Total Points
497

6 Reviews by Rose

  • Grove

5/1/23

I placed an order a month ago and an item had opened up and spilled inside the package. They wouldn't re-ship just that one item, so I had to place another order. They sent the wrong item on that second order not once, but twice, and I asked them to reship and make sure the people in the shipping department know about their mistake, but they just issued a credit so I could order it again and hope for the best. Oh, and they tried to sign me up for a subscription yet again, but I caught it and cancelled it. If this third try at getting the product I wanted in the fragrance I specified doesn't work, I'm cancelling my account for good. No one needs this kind of aggravation purchasing cleaning products and such.

Tip for consumers:
Their "customer service" is all email, boilerplate text, no empathy, not at all what you'd expect.

Products used:
cleaners, room sprays, stuff like that

Service
Value
Shipping
Returns
Quality
  • Mercari

1/4/18

I just wasted $270 on a sewing machine I've really been wanting. It was advertised as brand new in the box. It was not. It was most definitely used, smelled like an ashtray and was missing parts. I put in a negative review, not realizing that this would close my purchase and send the money to the scammer that sold me the used sewing machine. This isn't ebay - there seems to be no buyer protection in place or anything else. I will go through my credit card company and see if I can get some satisfaction there.

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Mercari R. – Mercari Rep

We're sorry to hear there was an issue with your purchase and a accidental rating was issued! When a rating is submitted, funds are released to your seller and the transaction is completed. For future reference, please keep in mind that a buyer has 3 full days to rate or request a return for the item not being as described in the listing. Its best to reach out to us as soon as possible, and if we approve the return, we'll also provide a return label. If you write into us at contact@mercari.com we'll be sure to review your transaction to see if there is anything we can do to help. We look forward to hearing from you!^DE

  • Hollar

7/29/17

Everything I ordered arrived in perfect condition, thanks to great packing inside a really beat up box (yes, post office did it). Box included rather delicate plastics, glass bowls and two bottles of barbecue sauce. Thanks, Hollar!

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Brittany B. – Hollar Rep

Thank goodness, Rose! Glad that you already receive your order. Thanks for the 5 stars! Check back often-we're always adding new deals. Happy shopping!

  • Wish

7/28/17

Ordered an item and paid with PayPal. I had notification from PayPal before I received anything from wish.com that it had gone through. Fine. That was last evening. This afternoon I received an email from wish.com saying it was sorry my payment was denied and wants me to give them a credit card. PayPal says it was cancelled on wish.com's end, so there is no way I'm giving them a credit card number after reading reviews where items people looked at were mysteriously being charged from the app. I had looked at some clothes after I had placed the first order, and when they went into the cart, the price had changed to about double what it had said it was. So give them your credit card at your own risk here.

  • Birchbox

7/19/17

Seriously, I filled out the profile. Short, baby fine hair, serious allergy to coconut oil, don't like dark lipsticks, very pale complexion, etc. What do I get in the first box? A dark brown lipstick (ewww) and stuff for my super curly thick hair, loaded with shea and coconut oil! I cancelled immediately. I'll find someone to give the stuff to. They're all little samples you'd get at a department store, only lower quality. Don't waste your time here.

  • WebstaurantStore

7/18/17

I can always find what I want here at very reasonable prices, and the shipping is very fast (3-4 days at most). All the products that I've purchased from them have been excellent quality and one item which wasn't was replaced next day. I highly recommend this company.

Rose Has Earned 17 Votes

Rose G.'s review of Hollar earned a Very Helpful vote

Rose G.'s review of Wish earned a Very Helpful vote

Rose G.'s review of WebstaurantStore earned a Funny vote

Rose G.'s review of Mercari earned 8 Very Helpful votes

Rose G.'s review of Birchbox earned 5 Very Helpful votes

Rose G.'s review of Grove earned a Very Helpful vote

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Denny D. reviewed Grove
11/13/23

They will not send an item or 2, then not refund. Rather, they want you to spend more money on...

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DANA R. reviewed Grove
8/24/23

Sneakily charged my credit card years after I cancelled my service. They didn't ship me anything...