Randy S.

I have purchased thousands of dollars worth from Amazon in the last 10+ years and I usually post reviews of the things I buy. Well one day last year, Amazon sent me an email saying they noticed unusual reviewing activity on my account and that I violated their reviewing guidelines. Not clear what I did, I sent them an email asking to clarify what I did to break their policy which they did not respond to. They then sent me an email stating that I was permanently banned from posting future reviews and removed all the reviews I had posted over the years. I have sent a couple more emails asking for them to explain what I did to violate their guidelines but they refuse to answer my emails and this was out of the blue. No warning, nothing. And I have NEVER been biased or untruthful in any of my reviews. So Amazon, here's one review you can't take away from me and you earned this one. I would've given you no stars but that wasn't an option. Your dysfunctional review board will be exposed.

I placed an order for a raincoat from this place. It sat in limbo for 2 weeks showing it was being processed. I call them and after a 2 hour wait, I am told that it is being shipped out the next day. The next day I check the status and it's still showing in process. A week later I get a notification from my bank that the money I sent to Columbia has been sent back to my account. I check the status of the raincoat and it still shows in process. The whole situation is unacceptable. They choose to lie right to your face with no morals. I am fortunate to get my money back but Columbia, you have lost my business and it's now it's my job to get a hundred people to shop elsewhere and then by the time word of mouth gets around, you lose a hundred more, then a hundred more. There's no end to the amount of people that we can get to avoid doing business with a company that $#*!'s on it's customers. Now your right up there along with Adidas. Companies that treat paying customers poorly.

With all the companies out there vying for new customers, you would think they would go to great lengths to show them some serious hospitality. Well, a good majority of them do, except for one, Adidas.
All one has to do is go to the Better Business Bureau website and type in their name and view a long list of complaints. The issue i had with Adidas, to abbreviate as short as i can, related to ordering 2 pairs of sweatpants and only receiving 1 and then being told by Adidas that they shipped 2 and refusing to refund me for the missing pair. A big and well known company like Adidas obviously don't seem to mind losing customers. One would think that in todays world that companies would roll out the red carpet in order to please customers and not kick them away like Adidas did to me. It amazes me that they will do anything to place blame and point the finger in another direction instead of taking responsibility for their misdeeds and inside errors. It's honestly repulsive and ignorant for Adidas to take that type of roll in a world full of hatred and discontent when so many people are struggling to make ends meet financially. Simply put, Adidas doesn't care about it's customers and treats them poorly in more than a handful of cases and more than a company should be allowed to. Sad fact is that they lost my business from the get go. Maybe they could take some tips from their competitors who seem happy to have me as a paying customer. Adidas, your only hurting yourself in the long run. Bad service goes fast and far by word of mouth thanks to social media platforms that criss cross the world and oceans. Due to the arrogance displayed by Adidas, I DO NOT recommend them. I also highly suggest that people do their own research on Adidas customer service. You will be surprised.

You live and you learn when buying things online. You also sometimes regret. This review isn't necessarily against Tophatter as I fully expect them to do the right thing. My case is against the fraudster going under the name of Brooklyn on the site. They were selling folding bikes for $99 and I saw that Amazon was selling the same exact bike for $200 so I of course wanted to be in on that deal. I paid the $99 and the $20 for shipping and that was the last I heard from this moron. The time frame in which I should have received the bike went by and the tracking number showed that the bike was on it's way to a DHL processing center and the rest is history. No other scans on the bike and when i checked the details of the shipment, it said the shipment was 0.02 lbs and the shipment was shipped as lightweight. We all know that this bike weighed a lot more then 0.02 lbs. This moron not only pulled this stunt with me but also with others. Tophatter has opened an investigation on this and the tracking number still shows that the bike is on its way to DHL but we all know the truth to that. From what i can tell, this idiot is not currently selling or stealing from anyone else on the site unless of course he changed his name. It's bad enough that Tophatter will lose business from this but I fully expect to receive my money back at the conclusion of this case.

They appeared to have some decent items at a great price. I usually check out these companies before i buy anything but this time i figured i'd order an item and i went through the process and at checkout i was told i couldn't order it because of some rule that they now have where you have to buy 2 or more items in order for them to take the order so little do they know that that actually sealed the deal that i would not do business with them and then i unsubscribed from them and looked them up online to see just how crooked these people really are. Thank you for not accepting my original order cause you could have scammed me but you did me a big favor.