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4 Reviews by Peace

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DHL

DHL

5/9/17

Well done to DHL; ordered through IPostParcel on the 4th may.
Picked up on the 5th & delivered on the 9th to Nigeria.
No issues or long delays. Package intact & nothing missing

iPostParcels.co.uk

iPostParcels.co.uk

5/9/17

Great service from IPostParcel/UKMail; I ordered on the 4th May, was given an 1hr time slot, they came as claimed & picked.
I could instantly track the journey.
My parcel was delivered to its destination (Nigeria) on the 9th May Only 2 working days.
I definitely will recommend the service to anyone.

UPS

UPS

5/9/17

I ordered the international shipping service via TransGlobal Express on the 1st May; everything seemed okay.
Went through the motions, paid & printed out the papers.
Prepared everything for pick up on the 2nd between 11-5pm.
I waited by the window, next to the buzzer, from about 10am. Nothing!
Around 6pm, on my way to work, i saw a we missed you card waiting for me.

My postbox is INSIDE the building So how did the driver get into the building but not use my buzzer?
(Its a 4 flat building w/ individual numbers AND an all day service button.. Check image)

I called TransGlobal for answers, they looked for every excuse in the book as to the failed pick up, followed by calling UPS, who claimed the driver buzzed, etc. Complete lies!

They offered to come back the next to pick up.

So on the 3rd; i waited in the same position at the same time Nothing.

After a few hours, i called TransGlobal, who had nothing productive to say but gave my number to UPS, who called to saying the driver supposedly came but no one was in I was HOME.
I explained what happened the day before & he reassured me the driver would return the same day & claimed that he would give my number directly to the driver to call me. Not surprisingly, more lies. A complete joke!

I cancelled the order. If UPS cant handle picking up a parcel, how can they handle shipping it across the world.

Took my business to IPostParcel (they use DHL), whos online service was easier; they came the next day (5th) no issues whatsoever & on the 9th (2 working days), it was at its destination.

I contacted UPS to enquire as to how a multibillion £ company cant handle a single package & gave them a few days to respond.
Not surprisingly, no results.

I have wasted my time, effort & resources trying to use their service & ive lost out.
Quick to take my money but cant provide a service

STAY AWAY FROM THESE LIARS.

Tip for consumers: Do Not!!

Service
Value
Shipping
Returns
Quality
Transglobal Express

Transglobal Express

5/9/17

I ordered an international courier service on the 1st May; everything went well.
Printed & prepped the package & waited.
The courier service (UPS) failed the pick up, so i called TransGlobal to enquire; they found all types of excuses for UPS but rebooked for the next day.
I had faith & waited but the next day was even worse; they didnt even bother to call to lie. Just silence.

When i called TransGlobal, i was met with more excuses; no effort to resolve the situation.

I happily canceled & took my business to IPostParcel

The only good thing about TransGlobal is that they refunded my money within a few days but then again, thats down to the Bank, so i guess theres noting good about them.

STAY CLEAR

Tip for consumers: D.O
N.O.T

Service
Value
Shipping
Returns
Quality

Peace Has Earned 3 Votes

Peace A.'s review of UPS earned 2 Very Helpful votes
Peace A.'s review of Transglobal Express earned a Very Helpful vote

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