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hollyw11

Holly W.

2
Level 2 Contributor
Ohio, United States

Contributor Level

Total Points
521

6 Reviews by Holly

9/19/21

Quite possibly the worst customer service I've ever dealt with. I had a fairly small problem that should have been an easy fix and the customer service was completely incompetent, rude and unhelpful. I ended up closing my account not even because of the initial problem but because of just how terribly I was treated and how horrible their service was. Also note that the will keep all your private personal information forever. Once they have it they will never fully delete you from their system.

Products used:
Delivery

DHC
2.3K Views
1/7/19

Would never do business with again, they have absolutely zero customer service. Not happy at all. Avoid!

44.4K Views
5/19/18

Order from them on Amazon and they are major scammers! The listing was very reasonably priced and I messaged them as soon as I'd purchased my order to be sure the listing was correct and they emailed me back stating the listing was in fact incorrect, which I fine, that happens, so I told them just to cancel my order and they refused to cancel my order! They are the ones that screwed up the listing! I wasn't fighting them and trying to get it for the great price, all I asked for was my order to be cancelled and they wouldn't do it, even though it was just minutes after I ordered and it wasn't fulfilled by Amazon so they had complete control of the shipping. Bait and switch at it's finest. AVOID SCAMMING seller!

9/29/15

They mispriced their items, which if they were a good company would honor their mistake but that aside, they took over 10 DAYS to notify me that they were cancelling my order because of the misprice and I still have a hold on my account for the amount of my order, who knows how long that will take to be straightened out. That is COMPLETELY UNACCEPTABLE. It doesn't take 10 days to figure out your mispriced something. I don't know that I would have necessarily given them just 1 star for this incident alone except they delete completely honest and completely civil reviews from their facebook page, to me that say a lot about a company as well. If you can't allow honest reviews of your company and just want people to see nothing but positive remarks to skew your perception of their company than the company itself is shady.

12/10/14

They keep sending my stuff all over the country to wrong address. I don't know how but the first time it was delivered to an address in California, this time Tennessee. I live in Ohio! Plus the few things I have received have been HORRIBLE quality! Beware of any company that doesn't have one single bad review on their facebook page. They delete any complaint within a matter of minutes to skew the company.

Tip for consumers:
Do your research!

Service
Value
Shipping
Quality
10/24/13

Awful awful awful! I have ordered from the 3 times... every time has been a HUGE hassle! They say that you are ordering from the USA warehouse so you have to pay more then they ship from China anyway!

Holly Has Earned 21 Votes

Holly W.'s review of Instacart earned 2 Very Helpful votes

Holly W.'s review of DHC earned 2 Very Helpful votes

Holly W.'s review of Miles Kimball earned a Very Helpful vote

Holly W.'s review of Banggood earned 11 Very Helpful votes

Holly W.'s review of NoMoreRack earned 4 Very Helpful votes

Holly W.'s review of Banggood earned a Well Said vote

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