I sent them my Canon S3IS because it had a lens error. Canons fault entirely, I never dropped or mistreated my camera ever.
Camerasandparts tells you to remove the batteries before sending the broken camera to them. So I forgot, I was in a hurry to get it fixed and I remembered I had left them in the camera.
When my camera came back to me the batteries weren't in there. I wouldn't have made a big deal about it except that these were rechargeables and they're pretty expensive.
I emailed them and they said they would look in the bin that my camera was in and see if they could find them. A lady called me back and she said that they were in the bin and she apologized which was nice of her.
She said they would send them right out. They didn't ship them for three days and then they took another two days to get here. I had to buy alkalines to even use my camera for those five days and that was about five bucks I didn't have to spend or I shouldn't have had to pay I should say.
Now on the camera, they did fix it very well. They cleaned the camera so well and it appears to be taking pictures just like new again. Did I mention they clean it well, that I'd an understatement. They cleaned every nook and cranny and they did the repair job excellent.
I understand that the battery mishap was my fault for sending them in. The lady said it was an oversight when they didn't get shipped back with my camera. But why did they take three mire days to ship them out, that meant that I had to wait five days for my rechargeable batteries when it could have just been two days. They did apologize though and they were extremely nice when I spoke with them.
I would definitely recommend this place and I would use them again if I have a problem. They do excellent work and they are one of the best on the pricing. I docked them one star because of the handling if my batteries but aside from that I would have to say that they did perfect. Thank you for your service. I will recommend you to others.