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CamerasAndParts

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Tennessee
1 review
0 helpful votes
Follow Linda D.
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Having problems with my Cannon Power Shot A590IS. Sent them an email and a reply was quickly sent suggesting I try something simple before sending for repair.
It worked! Kind and expert service.
Thank you! Will save your email address and recommend you to everyone I know who needs
Camera help.
Thanks again!

Date of experience: June 10, 2015
GB
1 review
1 helpful vote
Follow Lisa T.
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My daughters friend borrowed our G9 and it came back not working. She said she didn't drop it or anything and that it just wouldn't turn on. Doing some research my husband learned of a screw that often comes loose in this models and short circuits something. The camera then loses power.

We had it repaired through Cameras And Parts. They confirmed it was that loose screw problem. They fixed it and corrected the screws so it won't happen to ours again. For $89, we were thrilled with the wonderful service.

If it matters, ours was about 4 years before it had the problem.

Date of experience: December 15, 2014
Kansas
1 review
0 helpful votes
Follow Greg C.
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I couldn't be happier with the work that Cameras and Parts did on our Canon camera. The lens was jammed and and would not close up back in the camera. We thought we were facing another expensive camera purchase. Thankfully, someone on another website recommended Cameras and Parts because they experienced the very same problem. Now, our camera is as good as new; and we saved a whole lot of money going the repair route rather than the replace route. Thanks guys!

Date of experience: August 24, 2015
RU
1 review
0 helpful votes
Follow Aharon V.
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They did a very good job repairing my camera. They were fast and the best price I was able to find. The camera has been working like new after they fixed it for a no power problem. My camera is the Canon G9 model

Date of experience: January 8, 2015
Alaska
1 review
0 helpful votes
Follow Jim B.
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TOTAL SATISFACTION
December 28, 2015

I live in Alaska. Last year I flipped my Kayak, and my Canon G9 and I were soaked for a solid fifteen. Minutes. One call to CameraAndParts for guidance, a quick mail off, and in two weeks I was back shooting wildlife. These guys are PROS! Trust them and you will be Happy. Honest and Trustworthy!

Thank again Jim

Date of experience: December 28, 2015
Louisiana
1 review
0 helpful votes
Follow Trisha M.
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After dropping my G15 it displayed a lens error message. I was recommended to Cameras And Parts through a local store. The repair was done very quick (3 days), shipping back was just as quick. My works better than ever. I will use you again if I ever need a repair in the future. Thank you to all of your staff. It was a very good experience having my camera repaired there.

Date of experience: March 18, 2015
New Jersey
1 review
1 helpful vote
Follow Richard V.
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Very satisfied. The service was great and I got the camera back in a very short time.
It works perfect and is better than new. There cost to repair the camera was less than I found any place else and I would highly recommend them to anyone that has a problem with their camera.

Date of experience: August 24, 2015
Montana
1 review
0 helpful votes
Follow Steve C.
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I have a canon power shot As720 IS and for many years. I have a brand new camera as tho I just bought it. Had a very minor problem when it was returned and they jumped on it immediately over the phone and now---no problem.
I can't recommend highly enough with all my friends. A super concerned business

Date of experience: March 17, 2016
California
1 review
0 helpful votes
Follow Randy P.
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No problem. Send it in.
November 18, 2016

I had a lens focusing problem with my Canon IS850. I thought that it would be expensive to fix. I found the http://www.camerasandparts.com/ website. I left a message and they called back. I remember we talked about a bunch of stuff, Football, BBQ, the weather and my camera. I followed the instructions on the website and sent the camera in. I thought that it would be a couple of weeks. NOPE. I got a call 3 days later saying they found the problem and can fix it. 2 days later that I had my camera back. That was 6/3/2015. It is now November 17,2016 and the camera still works great. I did notice that the battery life is much better and the screen controls are different, much easier to use. "They" offered me a $10.00 discount so this whole venture cost me $79.00. http://www.camerasandparts.com/ exceeded my expectations 10 fold. I would not hesitate to use them again.

Sincerely,
Randy Pizarro
Hyundai Motor America
Fountian Valley CA

Date of experience: November 17, 2016
Montana
1 review
0 helpful votes
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Great work!
July 27, 2016

My faithful little Canon PowerShot SD850 finally died after about 7 years' use, as the lens wouldn't retract and I kept getting error messages. I found your website after Canon told me that there were repair companies out there who might not be very reliable. For a very reasonable sum and in a timely manner, my camera is now back home and working just fine. Even though my husband is a semi-professional photographer with all the top of the line equipment, I prefer my little camera. Your staff handled the work very professionally. Thank you ever so much!

Date of experience: July 27, 2016
Texas
1 review
14 helpful votes
Follow Don C.
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I've had two repairs from this place and both were fine. Some suggest poor communication from them and while I can say they didn't sweep me off my feet with communication, they were nice and polite and they do reply. One thing to note is that most all of these shops are about the same with communication. Cameras and Parts doesn't hold your hand and rub your belly during the process of the repair. Keep in mind, if you pay Canon about double the price, they won't do that either. Some people should grow up and get back to reality. For anyone out there who has a reasonable sense of mind, Cameras and Parts does a good job on repairs and they have better pricing than most any other place. I can confidently recommend them based on two good repair experiences.

Date of experience: January 27, 2011
Colorado
1 review
16 helpful votes
Follow Emily B.
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I recently sent my Canon G9 to camerasandparts.com. They were very professional and went above and beyond what their job requires. This was to be a rush order and the person I spoke with retrieved a coupon code for me to use. This resulted in a very quick turn around time and ended up costing just a bit more than their regular service. I am extremely pleased with the level of professionalism and service I received. Please note, I am NOT an employee of this company, but a stay at home mom from Washington state. I was a bit reluctant to send my camera sight unseen to a company half way across the country for repair, however I am extremely happy that I did. I will certainly do business with them again!

Date of experience: June 5, 2011
Texas
1 review
0 helpful votes
Follow Ana N.
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My repair went extremely well. Price and speed in getting it back and the camera is performing perfect. You won't do better than this place if you need to get a camera fixed.

Date of experience: January 16, 2015
New York
1 review
12 helpful votes
Follow C P.
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Our beloved Canon G9 went down a couple months ago with the dreaded lens error. The (great) local camera shop gave us the bad news that our only options were to send it in to Canon for a long wait and a steep price or give this online outfit a try. I was a little skeptical and made a phone call to CamerasAndParts.com before sending my camera in. I spoke with a very nice and helpful gentleman who assured me we'd be in good hands. I was told up front that their service could take weeks but that we could pay for it to be expedited. After sending it in for regular service, we decided to take a trip and requested the quicker service to get it back in time. It was done in a week and seems to be as good as new now. I would recommend them to anyone who has a Canon problem.

Thanks!
CP, in NY

Date of experience: March 10, 2011
Oregon
1 review
5 helpful votes
Follow Larry P.
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Had a really good experience on getting my canon fixed by them. I agree with some that communication is at most, only acceptable. I'll add though that anything I've had to send out to be fixed, communication is often non existent. Putting the communication as fair at best, everything else was perfect. When I did talk to them those, the lady I spoke with was very nice and helpful. I would recommend them.

Date of experience: March 5, 2014
India
1 review
4 helpful votes
Follow Mitch C.
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I went through this site to get a dc / dc circuit board for my camera. Although the part had no instructions whatsoever on how to install it, I managed to get it installed. When I spoke to one of their technicians by phone, he was very helpful and walked me through it. I still dock them one star because if you by a part, I feel it should have installation instructions. I would still use them again for a future purchase.

Date of experience: August 13, 2014
Texas
5 reviews
19 helpful votes
Follow Kyle s.
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This place has repaired two cameras for me now. The repair work is excellent and they are very reasonably priced. Work quality is excellent, I was impressed with every part of their service. Only concern was their status page is not in real time, not a big deal, everything else was above and beyond! They are a great choice for repairing digital cameras.

Date of experience: September 22, 2012
Canada
8 reviews
17 helpful votes
Follow Kelly K.
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We had a canon sx20 repaired at this place. They did an exceptional job. My husband is way too picky and even he was impressed with their repair quality. We have used the camera since the repair without a single problem.

Date of experience: November 4, 2012
New Hampshire
1 review
13 helpful votes
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I dropped my Canon SX210IS while hiking a few weeks ago, cracking the lcd screen. I could not get any kind of assurance from Canon as to whether they would fix the problem if I sent it in, or just try to sell me another camera. C&P.com looked they had a repair kit all ready, so I simply printed off their order form and sent it in with the camera. About a week later I thought I would follow up and see if they had received it and was horrified to see many serious complaints against this company. I called them and their customer serv. People assured me they were totally legit. And that I would not be charged until the repair was done. Two weeks later and I have the camera back, fully functional, completely cleaned, a new lcd, AND a new backlight. For $89, that is an awesome deal. I don't know what happened in the past, but I got GREAT service from camerasandparts.com.

Date of experience: September 15, 2012
Florida
7 reviews
14 helpful votes
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We just had a Canon SX100 fixed through them for the common lens error problem. Though I will admit that ours did get dropped on a tile floor which was how we got the lens error problem to begin with. We used this place and since having it worked on, it's been working flawlessly. One of the nice things that both my husband and I immediately noticed was how well they cleaned the camera. We're quite pleased with everything!

Date of experience: January 25, 2014

Overview

CamerasAndParts has a rating of 3.7 stars from 127 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CamerasAndParts most frequently mention lens error, battery door and great service. CamerasAndParts ranks 4th among Photography Equipment sites.

service
31
value
31
shipping
31
returns
11
quality
31