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Christine B.

Level 2 Contributor

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5 Reviews by Christine


I have shopped at Iceland since they first opened and have always been reasonably satisfied, but teasontly a new Iceland had opened in the merrion centre Leeds. It never holds much of the goods that their other shops hold. If you complain all you get back from the assistants you are told that's all we have the attitude is take it or leave it. There is only ever one checkout open no matter how many people are waiting. Quite a few of the checkout assistants take more time gossiping Than looking after the people who pays their wages. If there not careful this branch will go the same way as the Kirkstall road branch which is due to close anytime now which behaved the same way.


I have tried lots of times to order thing but it useless trying the worst place ever I won't be trying again ever


I went for a sandwich to the Subway on Kirkstall Road Leeds on the 27 Jan, I wish I hadn't bothered, the male assistant was very rude and the rest of the staff looked like they couldn't be bothered. Won't be going there again, definitely don't recommend it. I wondered if it was because I'm old, I'm 72.


I ordered 5 dog coats as I thought from dhgates when they came they was cheap and nasty they was not at all like the pictures, I contacted dhgates straight away and they washed their hands off it, they told me to contact the sella they didn't give me the name or anything. I tried for 5 weeks to contact the sellar ywsaikeshi and they just ignored me. So it went to dhgates arbitration that was a big joke they said they found for the sellar and closed the dispute down. The same day the sellar messaged me and said they wouldn't give me a refund. Don't trust dhgates or ywsaikeshi go some where else they are not to be trusted

Tip for consumers:

DHgate C. – DHgate Rep

Hi Christine,

Please open a dispute for your order to request for a return and refund.

Here's how you can open a dispute for your order:
1) Click "My DHgate " on the upper right corner of the page.
2) Click Awaiting Confirm".
3) Find the Order number and click the link "Return&Refund" at the right side of the order.
4) Select the correct reason for dispute, evidences, preferred proposal then click CONTINUE.
5. Once you finalize your proposal, click SUBMIT.

If you are using the APP or mobile version, please find your order under "Shipped". Click on the Order Details and then find "Return & Refund" link.

If the problem is not resolved through direct communication between you and seller, or if you don't get a response from the seller, you may request for DHgate Mediation after 5 days that you have clicked on "Return & Refund" link and then we will assign a person from Resolution Center to take care of your case.

If you have any other question, please do not hesitate to contact us through the following link and choose online chat: https://goo.gl/hvEzdN or send email to: customer-support@DHgate.com

Customer Service Center


I bought a dog water bottle a while ago, it was damaged and I reported it straight away. To send it back would cost nearly as much as the item. The customer service is a disgrace I will not be buying from this sellar again so be warned.

Newchic N. – NewChic Rep

Dear Christine,

Sorry for the inconvenience caused,.

If the item you receive is damaged, please email our Customer Service some photos and a description of the issue within 14 days of receiving the item. We will send you a replacement or we will issue a full refund once the nature of the problem has been identified.

Could you mind contact our customer service including the order number, the SKU of the product and the shipping label. Our staff will help you to solve it after receiving your request. We will check the status and find a best solution for you.

Best regards,

Newchic team.

Christine Has Earned 11 Votes

Christine B.'s review of Pinterest earned 5 Very Helpful votes

Christine B.'s review of Subway earned a Very Helpful vote

Christine B.'s review of DHgate earned a Very Helpful vote

Christine B.'s review of NewChic earned 4 Very Helpful votes

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