I liked their price but when I moved to a new location I couldn't get a signal for 3 miles. I had to switch to Verizon and porting my number was incredible. I made 24 phone calls to get that number ported from net10. I called Verizon as well, no luck. My 25th call was to the FCC. My 26th call was back to Net10.
I said "i know these calls are recorded, I have the day and time written down. I am making you aware I have filed a complaint with the FCC and they are starting to investigate your inability to port my phone number". Well,,,, they promptly did a 3 way call with Verizon and it was solved in under 5 minutes. Kudos to the FCC, they followed up not long after and I closed my complaint, they never needed to do a thing,,, just needed to use those 3 magic letters.
Thank you so much for the review. We appreciate you. :)