ZulilyReviews 4,523

If I could give this website 0 stars I would.

My order was placed 1.5 months ago and said that it shipped a couple weeks after purchase. After a month and a half of waiting, I contacted the company. They basically said it was out of their hands that the item wasn't shipping and credited my account $10.

I get an email this week saying my order has been cancelled DUE TO BEING UNAVAILABLE. Fantastic.

I will never order from this site again, EVER. There are plenty of other places that will ship your items on time, don't falsely advertise items they don't have, and will be more attentive to customer needs. STAY AWAY NO MATTER HOW CUTE THE DRESS LOOKS, ITS NOT WORTH THE HASSLE.

My experience was terrible, it was my first and last order. I order a sandal for my baby size 6, I probably have to wait until she turn four, I also order three tops for me, two of them came after 30 days, the other one they cancel it after almost two moths, I also order two summer dresses, for me too, they had the worse finish ever, I couldn't believe how chip they was, and I have a funny history about them: when they finally came I call my mom via skipe to show her my new dress, my son told me oh that is a nice dress and he give me a hug, a simple common hug, and the top part came off the dress, my mom sow that, and she almost cry, oh no your new dress, and it just came. I start sewing the top, but it didn't worthy. The second dress the first time that I washed, the sleeves was unsewing. I don't even know what happen with the money that they have to return to me because of the top that they cancel. The worse part is the tons of e mail that they send every they. I will never visit they site never again. Learn from me and don't spend your money with them, they are big liers.

I order several things from Zullily, they look great on pictures and I'm suspecting they make pictures of different higher quality items.
Items arrive in different size than ordered with out size labels, happened several times even to top I have similar from different store arrived to small with out size label.
Quality horrible, when contacted ZULLILY several times about return as I have no use for different size they never responded back, if I read the reviews before I would save my self a lots of money, they have nice website, good concept but is wrongly prosecuted and specially for people who cant return bad orders not by there fault.
Take your business somewhere else.

I have literally placed dozens of orders on Zulily. The main problem is that you don't always know what you're getting until it arrives at your house. If you don't like the color or the way it fits, there's not much you can do. If an item arrives damaged or not as described, Zulily customer service will promptly refund your money.

Yes-it takes a long time for them to ship the items, but they are up front about that on the website. You place the order with Zulily, they collect the orders and place one large order with the company they negotiated the discount with. The company ships to Zulily; they ship to you. That's the trade off: cheap clothes, slow shipping.

I've scored a $400 designer dress for $60 that fits beautifully and looks fantastic. I've also spent hundreds on an order for a summer wardrobe, all of which were flimsy and unflattering. The key, I've discovered, is to order a reputable brand, not a "no name" company. I don't always follow this advice. Occasionally I see an adorable top I have to have from a company I can't find any information on. Sometimes I end up regretting it, but not always. Zulily is a mixed bag. Just order with caution.

I love zulily. I get good deals and what I've gotten has been of high quality. Yes, they do take FOREVER to ship but it's worth it. There are no returns but that just means you have to be careful of what you get. I've had very good luck so far in buying the right sizes. As long as you are a smart shopper, zulily is a great place to be. Also, you get free shipping for the rest of the day after your first order. I recommend buying only the item that has the cheapest shipping and then ordering your other things for free shipping.

I will never go to this site ever again. I can't even look at their site unless I give them my e-mail address. I don't even know if I want e-mails from them yet. I have never seen their site. This is so not cool. I don't just give out my address to every company out there. So The are done in my world. I bet they loose a lot of potential customers this way. Oh well there loss. If they had not asked me for my address I would not have looked up reviews on them before I shopped with them. From the looks of the reviews I am very glad I will not order from them.

Being a customer with Zulily for 8 months and I totally believe depends on your luck for the purchases. For sure, their delivery time is outrageous slow consider I am in Canada but that's ok, if you are not in a rush to give someone for a gift.

Anyway, I have some purchases pretty good, probably 40% and 60% are not as described or like the picture, the worse is you cannot return or refund. One even received the thing that was crooked and I believe this is the site for some dishonest supplier to flock their "no one will buy it if they see it" on this site, to take advantage of the no refund, no return, no exchange.

So good luck ladies! But one thing I already make up my miind is no longer touch this site again.

I don't understand why people are having such a hard time with zulily. They say on their website that it takes forever to ship. Anyway by the time you get it, it's like Christmas! I just got almost all my order today, one item out of the maybe 8 things I ordered fit really weird, but other than that everything is great! If you READ the product details BEFORE you put it in your cart, you will see what the item is made of... Why is this so hard for some? I just can't believe I bought jeans on the internet and they FIT! Thrilled.

Sketchy company. Their only consistency is POOR "CUSTOMER SERVICE"!
I have spent over $5,000 on Zulily in the last 5 years. I'm not exaggerating, I buy a lot of online items and for the last couple of years in particular most of those items were purchased on Zulily. Now, there are indeed a lot of awesome deals on there. Lots of rip-offs too but you learn as you go and its not too hard to pick up on how to spot which is which. Sometimes you have to do a little Google research, but it's not too tough. Nine of that bothers me, but what does. They have by Friday the WORST CUSTOMER SERVICE I have ever come across. They don't even try very hard to fake being genuine. IT only takes few responses from them before it becomes obvious they are all formed responses and that your individual complaint is of no concern to them. They will offer you a $10 credit if you bug them enough but it's always $10 no matter how big the mistake on their part, or the hassle it caused you, or the amount said product cost. $10 is a joke especially when it is accompanied with judgement and overall oblivion to the true level of unsatisfaction the customer is feeling.

These practices are a reflection of the company as a whole and are definitely painting a picture of untrustworthiness and greed.

Just discovered this site the last couple of months; I was very impressed by the way the clothes looked online, but after receiving the first two items (a short dress and maxidress), I am very disappointed. The short dress would blow off in a strong wind and the long dress is just very cheap material. I still have orders to receive, just wish I had waited for that first order to arrive before I purchased additional items. I will NOT be ordering anything else and will probably end up donating these items. Not to mention the shipping time is ridiculous.

I am done with Zulily. I have placed so many orders with them, some have gone well but several have not and I will not give them another dollar. They messed up an order at Christmas time and I was stuck trying to figure something else out and they've done it again with Mother's Day. They think it's okay to cancel items after the order was placed weeks prior and then just put a $10 credit on your Zulily account so you can turn around and spend even more money with them! That is not good service and it is a joke. This company cannot be relied on with things like gifts because the order will most likely get messed up or show up too late.

I really love Zulily. I've been ordering from them for some time now. My one tip is do your research with the stuff you plan to buy. They have good quality and bad quality merchandise. They have brands we know and love and brands that are not really brands. If i like something I research the true price on amazon or ebay. I read reviews on the product. I've been happy with all my orders. I did get the wrong brand for a pair of leggings once. I called customer service and they gave me a full refund and $10 store credit and told me to keep the leggings. I didn't have to ask for any of this. Very helpful.