ZulilyReviews 4,523

There gray jacket with leather trim is the absolute worse. The quality is awful! Fabric I grade F. What are they thinking selling things with such poor quality. I am glad I paid through Pay Pal. They guarantee refund of our money where Zulily does not. I orders two other items and pray that they are decent.

I ordered for my first time on zulily. I gave an initial fake email as thats the only way you can check it out, you can change that later though IF you choose to check out. I bought several my littly pony things and some other stuff. Over the night, i got the intuition that something with zulily isnt all that its craked up to be. So i hunted the internet under "zulily is horrible, and zulily sucks, and several complaint boards came up. Thankfully to all the posters and some that were VERY recent i have to say all came up with negative experiences with that zulily place. Well i thought ill cancel that order, you cannot cancel an order without calling them. They were nice, however, instead of a lump sum being credited there is 9 transactions of individual refunds (9. 99. 13. 99 24.99 etc.)back to the original payment source. Fiddle stick on them. I would not recommend buyiung a thing from them at all. I rather go to amazon. Now while i was taking some items to see if they were available on amazon, they were but some a bit more money like 5-10 more on some things, however you have a solid return policy and refund policy on amazon., stick with them! Plus you get your stuff in like 2-3 days depends on if you have prime or not. Ive never had trouble with amazon. THANK YOU POSTERS FOR TELLING ME THE TRUTH ABOUT ZULILY BEOFRE I GOT BURNED! I deeply appreciate it.

This company seems to be a total fraud. I think it takes so long to get things and you can't return them because they I think have things made out of the country and misrepresent them. I ordered several pairs of shoes. Not a single one fit or felt authentic. These items are fake. And in hindsight... what reputable company has a no return policy. Stay away from this company. They are horrible. Plus they lie when they say they have processed refunds. They are robbers! Shame on them!

Buyer beware! I made the mistake of ordering from Zulily before I read all the complaints about service and quality. Ordered a pair of shoes, wondering where they were after five days, then realized it takes over a month to get an order. I called to cancel as it had not been shipped to me yet and a very nice woman said she would give me the full refund including shipping. I received my refund MINUS $5.95 shipping. Zulilly orders from another company and then reships the item which causes delays. Also, be sure to read product reviews from other sources. I found the item on sale for less money on Amazon.

Horrible. I purchased 3 items before with no problem other than a semi-long wait to actually get the items. The last item I purchased was over 2 months ago and I barely got an email this week telling me that my order had been canceled and that they're sorry so they credited my account $10 for the inconvienence. I still have not received my refund. The item was over $50 so $10 credit is nothing compared to the actual total price. I'm complaining their ear off. Terrible, terrible service. Please do not buy anything from this company.

I order from Zulilly a lot and generally, I would say I am happy with the service. There has only been one instance, so far, where I was sent the wrong item. I decided to still keep it and avoid the hassle of returning it because honestly I liked it and it was similar to what I had wanted anyway. One time, I ordered a Stephen Joseph backpack for my daughter's birthday. I'm so glad I decided to order it way in advance (at least two months) because it was by far the longest order to be filled. They did send an apology that expressed a commitment to better service with my order, which I appreciated.

Aside from those two hiccups, as I stated, I am generally happy with my purchases. I like Zulily because I can get non-GMO cotton/organic clothing at a discounted price than what they sell for. Also, it has opened my eyes to companies I have never heard of and now like to keep an eye out for. When I do make purchases, I always remember to order in advance of whatever season I am wanting to order for. That way I am not disappointed by the long shipping times as they are a flash sale/warehouse site.

Stay away. I ordered a very big size, 3x, and the shirt that came fit my 110 lb runner friend perfectly. Another item that can separately was literally thrown in a small box with no tissue paper or plastic and so wrinkled. The cherry on top was that I didn't receive anything for at least 3 weeks. Feel like this is a scam to get rid of junk or mistakes. So upset.

I just received my first order and just had to say how pleased I am. Everything I purchased was amazing quality and fit my daughter perfectly. The sizing charts are very accurate. I've been shopping for a very picky 21 year old college student. Finding stylish clothes that fit her small but curvy frame is difficult. All of the clothes I bought look great on her and we are both so pleased.

AWFUL- will NEVER orderagain! My first order was Auguat 23rd. On August 26th my credit card was charged. It is now October 3rd and I was told the shoes I ordered are no longer available and it will take 6 to 10 business days for my card to be credited back. I had called repeatly asking about the status and was told they should ship within the next few days. Almost 2 months later, no shoes and still wating my my card to be credited. Only company I know that charges your card before the item is ready to ship. I have already paid by CC statement and now having to wait almost 2 months later for Zulilly to give my money back. AWFUL business and AWFUL C/S
DO NO

Ordered 2 items. 1) leggings with a skirt: the legging part was so short i had to really stretch them to get them up. The skirt part was also ridiculously short and didn't even cover my bum. Did i order kids size? Or petite size? NO and the tags on the item matched the size i ordered.
2) chemise: this was almost funny. When i opened the bag one look at the item and i knew i wouldn't even be able to get it on. I wasn't even going to try. It looked like a Medium (and i had ordered a 1x).
Both items are non-returnable. I've been had. What a scam. Someone is trying to make money by selling really crappy product. I sent a message to Zulily and the response i got back was pretty funny... that they recommend you order a size up. Well... that wouldn't have helped when it was at least 2 sizes off, or when the item is ridiculously too short (and i'm not 'tall').

I am sooo disappointed! I know it takes forever to get your stuff but my problem is... I order a pair of boots I waited 3 weeks to get them they finally come and I try them on and I couldn't even zip them up. I look at the box and it says size 8.5 and that's the size I ordered I look at the bottom of the boot and it says size 7. I called customer service and he was very nice which made it a little better. Today I got my 2nd pair of boots and I ordered wide calf size 8. I tried the first one on and I love it fits perfect, tried the other one on and it doesn't even zip in the back they sent me one wide calf and one regular fit. Wide calf is 17 inches regular fit is 15. I'm so disgusted. The worse part is I have one more pair of boots coming and if they don't fit I'm just gonna break down and cry!

My daughter ordered from them and received in a couple weeks, I order and it takes over 6 weeks to receive. So I tried again, taking just as long. They have to order from their supplier (which could be overseas) first, why they can't get their supplier to mail directly to ship quicker is beyond me. But baby supplies were a good deal, glad the baby isn't born yet.

Terrible company to work with. Only sorry I didn't see these reviews before ordering my items. Waited so long for items eventually found them on sale much cheaper, even after a number of calls and promising delivery no later than 9/22 then told still in transit. From where Mars? Now I have to wait 5 to 7 days to see my refund, That must be coming from Mars too. Thats ok Zulilly companys like you don't last!

They had some great prices and a very easy to use web site BUT BUYER BEWARE! I placed an order September 10th and received an estimated delivery date of 9-26. Well that date has come and gone and I still have received nothing! I contacted customer service and got the generic response of " that's how we work". The items are shipped to Zulily then Zulily ships to you. It is September 29th I have not received any part of my order (170.00 worth of merchandise) and the web site states that Zulily doesn't even have it yet!

I wish I could give a 0 star. Horrible company. Very unprofessional staff. Horrible shipping. No returns with barely anything looking/fitting as pictures shows. A month or so to receive purchased goods, if you receive them and honestly not that much cheaper from any sale item you can find anywhere in stores or online from a better website. Also, I stopped an order before it got sent out to avoid a bad experience after being told it wouldnt be shipped for about 3weeks. Zulily customer service canceled order and I asked for email confirmation to where the customer service representative replied "Im not sure if you can get confirmation of that. Sometimes we send email confirmation or cancelation and sometimes we do not" I asked to speak with someone of higher authority, he put me on hold and came back and said that is not possible. Really right now! Get your company together people! Look at your online reviews - 1star is the most frequent rating. Please do yourself a favor and do not order from this company, even if you fall in love with an item in the picture-you can probably find it elsewhere or from actual company selling it online.

WATCH OUT! These people are shifty! I too ordered organic baby food that expired in a month and not only that i later found that the baby food company actually had a RECALL on that particular flavor of food. GREAT!

Along with that THEY DON'T ACCEPT RETURNS! You actually have to call them up and complain to get any kind of refund. This is hard when their clothes are all off-brand and the sizes are way-off!

The sales are not that deep. You can find much better ones in Burlington Coat Factory and Marshal's.

I have also purchased items from here that were not as described.

They charge $7 for shipping which is insane in the day and age of FREE SHIPPING
Plus it can take up to 2-3 weeks for some items to ship. Don't buy anything that you will need in a hurry from here!

Just save your time effort and money and look elsewhere!