ZulilyReviews 4,523

I purchased 2 tops from the site (both size M after looking at the sizing chart) and was extremely disappointed after they arrived. One shirt had the arm tied in a knot and after undoing it, realized that the hem had not been sewn! The quality was very poor and I figured since I had it anyway, I would finish sewing it myself. When I tried the shirt on, there was no way it was going to fit (despite the sizing chart measurements). I then tried on the second shirt and it fit true to the size chart except for the fact that it was missing about a foot of material at the bottom. It sat above my belly button where the picture clearly shows the shirt sitting at mid thigh. I was fed up and was about to send both shirts back for a refund until I noticed that I would have to pay for the shipping which is ironically more than the shirts cost in the first place. Lesson learned the hard way :( I would never order from Zulilly again!

I have ordered from Zulily several times and almost always the sizes are either way too big or way too small, rarely ever the size it is advertised as on their size charts. I even measure myself before purchasing to be sure I am getting the right size and nope still wrong. I feel like I have wasted so much money because you can't return your items even if they are not the sizes advertised. This company is just a rip-off. I have only bought a handful of products from them that are worth the money and they were all kitchen items. If you are shopping for clothes go somewhere else. Even the clothes I have ordered for my children didn't fit them due to the sizing once again being off. I wish I had learned my lesson the first and second time but I didn't and ended up wasting way too much money on this horrid company. Yes the shipping time is also super slow.

I ordered off this site after seeing the tv ad, I was very sad to get such bad service. The shipping was so slow & came in two separate parcels. When I did get the items, the top was only fair quality. The leather belts are ok, guess I will see how long they last

I am a frequent Zulily flyer and I have never been disappointed. You get what you pay for but if you know what you want, you know what a deal you're getting. I purchased a pair of Clark's leather boots to die for! My little girl is running around in MLP heaven. I purchase a lot of items for her from outfits to shoes, earrings, even wall decals. My husband said every day is like Christmas. Ya'll say what you want but I'm in love! Customer service is responsive and I can't tell enough friends about Zulily.

I have purchased several products from Zulily, and will purchase no more. I thought it was ok at first because I live in a rural area and thought the items presented for sale had some quality, basically it only is if it is a name brand item. Everything else is extremely cheap and you get what you pay for. The baby book I ordered for my son was damaged. Some of the baby clothes I ordered looked like knock offs and not what was pictured when I received them. All in all very cheap merchandise, if you are into that. Don't even go near the jewelry, I received a bracelet with a stone glued in sideways. And a so called diamond ring with stones so cloudy they looked like opals. BEWARE. Anyways you can find the same items for cheaper or same price on amazon, and you will get them faster.

I purchased several baby items which were very nice. However, I purchased a pair of boots in my size and were too small. I again purchased an item for myself, a cardigan, when it arrived it was not as described, poor quality cotton type weave pattern and enormously huge! I followed size chart and it was way… off. The worst part of it is I requested a refund and their representative said they would be happy to refund and of course I never received. I have since deleted my account and have told my friends to beware of this site.

The website has SO many options it can get a little overwhelming. However, I found my niche, ordered and patiently waited. My orders came in separately (probably because they were from different makers...?). I LOVEEDDDDD my clothes. Only one order fit a bit tight around my chest area which doesn't usually happen to me. BUT overall the clothes were awesome and people loved them. I was satisfied. Prices aren't bad when you look in the right places.

Why but why are we complaining? We need to read carefully the online (not so small print). It is mentioned delivery time not 100% guaranteed. As for cheap clothing items, you get what you pay for. Therefore, read carefully the material it is made of. Most of the time, dresses are made with cheaper material and a trained eye can notice the quality of the item! I would not buy online for, let s say, an event, like, a wedding, etc. a gala, etc... no, I would get a dress I am comfy in and comfy about the fit and material. Now, as for plus sizes, I seem to find stuff but, OMG items are mostly UGLY, like, we don t have taste here? Especially the dresses. Plus size women don t like to dress nicely? Wow? As for customer service: I have had an excellent experience. The reason RATE 4 STARS INSTEAD OF 5 STARS IS BECAUSE, MISTAKES WERE DONE AT 3 OR 4 TIMES. I was refunded no questions asked (like wrong size measurement advertized, missing items, etc.). Otherwise, happy with it. Just use judgement on item pricing. I won t buy it I save 10 or 20% and even 30%. Not worth it as shipping costs and money exchange rate would be too much. I am in Canada. So, play it by "eye"! (and head)...

I just wanted to brows zulilys site to see the items/prices. I had to set up an account, which should have been my first clue. I found the prices are not all that great. I can go to a store and get it cheaper at regular price and avoid shipping cost. I decided zulily was not what I expected so when I got an email from them I searched to unsubscribe. There is no such option, only to subscribe. I had to search for their contact info and wrote to them requesting them to unsubscribe me. They contacted me promptly and said they would. And it hasn't happened yet. I have done this 4x now and I still get emails from them. So very rude that I wouldn't shop or recommend them to any one for that reason alone.

I was directed to Zulily from a website search for a household item. I was only vaguely familiar with the name and had never shopped there. As soon as I reached the site, it prompted me to set up an account. I could not get past the popup to the site, despite trying on three different browsers with different links, etc.

I find this highly offensive- I'm not handing over my email address and name just to browse a site! I don't even know what things they sell, let alone whether I would want to purchase anything. I will never shop at Zulily for this reason.

Fabulous quality... great prices... unlimited variety. Great customer service and perfect well timed delivery and packaging.
Would recommend it to everyone and would definitely shop here again!

I have been thrilled with the items that I have ordered for my children: clothing, toys, books, food and more. Good quality, good fit.

The things that I have ordered for myself (5 different shirts) have been undersized by about 3 sizes (I ordered UP a size just to be safe, too!).

I ordered some bar stools from Linon Home through Zulily recently. One was missing parts, the other was made with rotten wood. It took 2 months for a resolution. Zulily's customer service was AWESOME throughout the process.

Remember that Zulily is not making or selling these products, but are allowing others to do so through their site. I don't blame Zulily for the poor customer service that I received from Linon Home, but I do blame Zulily for continuing to allow the clothing sellers to mismark their sizes and sell on their site.

My fault. 1st ordered a pair of "ugg-type" boots that were like cardboard without the fake fuzz (not fur) inside. Took 2 months. The following year 2014-I bought 2 pair of boots for my 4 yr old grand daughter. I went by the size chart. 1 pair 2 sizes too small, the other would fit a newborn baby. The return policy just forces you to get more of their Asian sized junk. Never get your money back in equal value. I ended up trashing it And taking the loss. Their commercials are great but that's where your money goes. Not in the quality of their items.

I recently purchased a full/queen quilt from Zulily. They advertised it as retailed at $200. I mean how bad could it be for the $64 I paid for it? It is the cheapest crappiest piece of bedding I have ever seen. Of course I can't return because they're doing us such a favor by selling "valued" items sooooo cheap and the colors are neon (not as pictured). Just shoot me. I'm an idiot and they are crooks. DO NOT SHOP WITH THE PEOPLE. SPREAD THE WORD Wait, I just talked with a company rep and I might get to return it. In need to take pics and they will send them to the manufacturer. I'm keeping my fingers crossed that someone with a heart takes pity on me. Will keep your informed.

"I've ordered from Zulily several times. The quality of the products varies widely, especially the sizing. Having read reviews of the company and knowing that many customers have complained of small sizing, I ordered larger that what I usually buy. I ordered a pair of shoes that were a half size larger and they were tiny! At least a full size smaller than my actual size. I also ordered bras in 36D. The bras I received were so small, it was comical. The "36D" bra (pink one in picture) is several inches shorter than one of my current bras (black bra in photo). Obviously Zulily is selling clothing intended for the Asian market. I would definitely NOT recommend shopping here unless you want to end up with a bunch of too-small crap you can't return.

I've had 5 items cancelled in the last month. One was "guaranteed" delivery for Christmas. Email in January stated item wouldn't ship; gave me $10 credit. Gee, thanks. Now just got another email today that four additional items were cancelled because "items unexpectedly became unavailable." WHAT? If you don't have the items, ummmm... how about don't advertise you have them! Novel idea, I know. Shipping takes forever. Sizing of clothing is always wrong. So done with Zulily. Learn from my mistakes -- don't walk away... RUN from this company. I'd rather pay full price and know the item will actually arrive and in a timely fashion.

1st time user with "zulily" and last time user with "zulily" worst experience of my life. As it stands right now they are going to refund me $7.99 for one pair of leggings even though, there were two pairs that they sent me that were completely wrong. One was nowhere near what it was supposed to look like and was the more expensive of the three that I ordered. They only got one pair right, and it feels amazing, but it's irritating that they seem to not want to refund me for the most expensive pair, it seems that they put in it's place one of the 7.99 pairs as well, so I feel like they stole money from me. If they refund for both then I will be satisfied and will change some of my stars, but it's unlikely that they will.