ZulilyReviews 4,523

So this was my first experience ordering from Zulily. For the me shipping wasn't that long about a week. I did know that I wouldn't be able to return the dress if it didn't work. My biggest problem was the sizing. I am normally an 18-20 and I can wear a 1x-2x. Based on what the sizing measurements from this site were, I ordered a 3x (actually going up in size knowing I wouldn't be able to return it if I ordered to small.). My chest is pretty large but I have never not fit into something that was considered a 3x (that would normally be too big). My chest does NOT fit in this dress. For those who say "know your size", let me say that I absolutely know what size I am and even ordered a size up. The sizing is completely off. I even thought the dress must have been made in China but it says made in the USA. Another thing, the dress was black and white, made from very thin material causing the white parts of the dress to be see through. I'm assuming this site must have a lot of factory seconds and things of that nature. I'm glad I didn't order a lot or something very expensive. I will go to a store that I can try the clothing on or use a web site that I can send items back to if they don't fit. This was my first and last time using Zulily.

Out of the 14 orders I have placed in the last 15 months, 8 have been canceled due to the company they are working with not having enough to full fill orders, 4 have been shipped out more than 2 full weeks late and 1 order - yes one order arrived on time and it has to be the cheapest, thinnest shirt I have ever had.
By the time you pay shipping, wait for your item to arrive, find out that you like it you will have spent more just going to the store purchasing exactly what you wanted, have it in hand and not have to donate a bunch of crap to goodwill because you can't return it.

Material was pretty thin but at least the dress fit.

I don't understand all the gripes about the shipping times. They are very clearly stated on the website before you purchase, as is the no return policy for most things. You HAVE to pay attention to the size chart of each item in inches - brands can vary wildly in their sizing, so don't just assume your usual size will be right. If you do this, you'll be fine. Look closely at the pictures of the items, you can clearly see which ones are made of thin material and the like. They often sell brands you are familiar with for low prices and these can be great bargains. If you want to buy clothes very quickly, look elsewhere. If you want a bargain and don't mind waiting, give zulily a try.

Having read some very negative reviews I was very nervous awaiting my first Zulily delivery. Yes it took a month but then I'm in Australia and was expecting a long wait. My first 2 orders arrived today and I must say I'm very impressed and pleased with my purchases. Everything fits - I'm plus size 18 and finding clothes in Australia has been depressing to say the least. I love the range of plus size clothing and will definitely be ordering again. There is always a size chart to consult so make sure you check.

I ordered tons of stuff from them mostly for my kids. Except lately my orders were all so bad. I saw some of the items I ordered here at Marshalls for 50% less than what I paid for. Most of the stuff comes from China so you don't even know when you are getting your order in and the quality of the items... yikes. One of the other reviewer is right all the dresses I bought will go to Goodwill and I am out $100. Also, if you were planning to buy a specific item there is still a chance you won't get it. A couple of my items were cancelled by them without any reason after the purchase. I tried contacting their customer service several times and they do not respond at all. Never again... Do yourself a favor and stay away!

I am so sorry I did not do my research. Ordered on May 12th -- still being shipped all over the US and don't know when I'll ever get my item.
PLEASE do not order from them unless you are willing to wait and wait, etc...
I cannot speak for satisfaction of the shoes I ordered, good price, but given the other comments I am concerned now about the quality and true sizing. I'm not out too much if they don't work since I understand there are no returns (I see why, that should have been my rip off clue). When something is too good to be true, buyer beware.

As a first time customer, I clicked a link in an email from Zulily promising 10% off my order. After ordering $350 worth of stuff, my coupon didn't get processed. Literally seconds after placing the order, I contacted Customer Support asking them to refund 10% because of the coupon. They checked and said that my coupon was valid and that it was their site that didn't work properly to allow my coupon to be used; HOWEVER, they said that they don't give refunds nor will they cancel orders. I replied to every message from Zulily Customer Support and they told me over and over again that they refused to honor my valid coupon. They encouraged me to make another purchase on their site to use the coupon on another order.

I warned their Customer Support that I would tell everyone I could that Zulily was a terrible company to do business with and they didn't heed my warnings. So, I tweeted publicly about what they were doing--and not doing--for me. I got a personal phone call and email from the Director of Customer Support who had a much better response. He apologized for the mix-up and refunded 10% of my order back on my credit card.

When I started to receive the items that I ordered, the other problems with Zulily began. The metal furniture was rusty, chipped, and missing parts. I had to provide photo evidence for them to send replacement parts.

The socks I ordered came, shoved in a box with other items, in the open crumpled mailing bag that was used to send them to their first owner... by another company. The original company's branding was on the bag and the packing slip. The original owner's contact information was on the packaging, the packing slip, and on the return mailing label.

I WILL NEVER ORDER FROM ZULILY AGAIN and would advice everyone to avoid them.

Three out of four items gotten through Zulily have been of lesser quality than advertised, and hardly worth the suggested price - much less the reduced prices. However the one item I have been satisfied with was an awesome purchase. Marketing genius, but not at all a consumer friendly business model. Remember- no returns! Truly a gamble. Add that nothing arrives before 3-4 weeks, and that final delivery (in my case) is made via USPS from FedEx, makes for unpredictable package arrival. Not a fan.

Went crazy over zulily, ordered alot! But beware, the size charts are way off, and very sheldom found any items true to the size charts, even flat sandles I ordered (3 Pair) size7.5,1 works 2 are very tight and small toes right at tip! Crazy, no returns, go through the hoop to get credit, shipping back is expensive, wait for items are long and extreme. Wil never order clothes from them again! And shoes, maybe but will only buy inexpensive so burn will not be 3rd degree!

Ordered a blouse from the Reborn Collection described as "white & pink floral paisley tunic" for $29.99. Ok so the description doesn't make it sound fabulous but it was really pretty in the picture. I don't care that it took three weeks to be delivered. But the quality makes me think this was put together by some poor child laboring somewhere on the other side of world. The material is so sheer that you can see my undergarments. In addition the seams on the side are gathered like they didn't know how to see two pieces of fabric together. There are long threads hanging down which I guess they couldn't be bothered to cut. The buttons don't close properly. And finally, it looks like I'm wearing one of those old fashioned moo moos. And worst of all I just discovered it can't be returned.