ZulilyReviews 4,523

I'm overall very satisfied with my Zulily shopping experience. Most of the items ordered fit my daughter and were good quality. One item was much too large and instead of being asked to go through the hassle of shipping and returning, they offered in-store credit and suggested I keep/donate/sale the item. About a week later, another item bled after first wash, and Zulily not only refunded my money back to my credit card, but added an additional in-store credit for the amount of the item that bled. On top of their desire to provide reimbursements, they were kind, apologetic and extremely motivated to go above and beyond to keep me a return customer. I'm impressed! Would highly recommend Zulily to my friends!

I was looking at a pair of boots, decided to check out the make(r) and got quite a surprise, on Zulily they were advertised as $155 down to $82.99, that's A$ convert to US$ and they are $133.44 down to $60.74. To buy in the US they are RRP $US79.99 down to $US29.99. Even if you buy them direct from maker they're cheaper than Zulily's price, which appears to be 50% over RRP before discounting. It's always a good idea to check pricing before buying, even with tax added, they were still way cheaper.

I just received my second 'immediately into the donation bag' purchase. I should have learned from the first. The quality of the linen dress I received is so poor that it is virtually transparent, maybe could be a bathing suit cover? I did get a pair of shoes that were fine in quality but found the same thing on a 'real' site for the same price where I would not have had to wait for weeks for delivery and could have returned if necessary. So this is my last purchase for the donation bag and have taken my name off the email list..

I had placed 3 orders with the company. After reading these reviews it scared me so I called customer service and cancelled all my orders. I don't want junk that doesn't fit, sized wrong and falling apart after first wash that's not returnable. With all the Buyer Beware I did not want to risk it. However, they were gracious enough to cancel my orders with no questions asked and I am giving a 5 stars for that. Thanks for all the previous posts, I wont take a chance wasting my money! I was reading one bad review after another!

No returns. Wait forever or buy what's available right now "ready to ship". One item I received in the "ready to ship" category was cut with scissors - not on the seam- cut is about 3 inches big. How in the heck can I fix it. Why did they send it with this huge flaw? Of course, no returns! I feel scammed. Another item was way, way too small. Not as pictured. They win, you lose. How many items are sent under-sized or quite damage and they know it? I wonder. I would call it a scam. They get money and you get nothing.

I wanted to try Zulily and so I purchased 9 jackets and 1 skirt. They notified me that it would be almost 3 weeks before my merchandise was delivered. Every single jacket I ordered was 2 sizes too small. I order on line a lot and I never have an issue with sizing. This was an absolute nightmare as I ordered those jackets for job interviews. So I contacted their CS and they sent me very detailed return instructions, via e-mail, including the recommendation to get a tracking# and insurance. I still have all 6 pages of instructions and had to include a copy in the package I sent them at a cost of $27.96 (2-Day Priority w/tracking and insurance).

Zulily never told me to donate a thing. They refused to refund me and only offered me an in store credit/ account credit. So let's see, I had to spend money on the clothing, the ship to me was $7.95. Then the shipping back cost me $27.95 and they did not credit me for any of that. I cannot depend on their sizing.

Overall, I would say this was a really bad shopping experience. I mean they may be okay for household items but they really suck at the clothing end. No way on earth were these jackets even close to the usual size I wear. Plus, I had to order a couple of suits, jackets, slacks from a place where I know the sizes fit me and I had to have them over-nighted since I had flights scheduled and companies were flying me in for various interviews.

I did not save a dime. In fact this cost me a significant amount of additional cash. I will not be ordering from them again. Even an overstock warehouse distributor, that puts up an on-line shopping site for consumers, has an obligation to treat those consumers/customers fairly.

Zulily ranks in at the 0 and ranks in as #1 do not buy from store.

ZULILY IS FANTASTIC... Never been so happy with website ordering. THE VENDORS ARE NUMEROUS AND PRICES ARE DRASTICALLY REDUDUCED. The key, I think is read at the bottom of the item you are ordering the Shipping days. DIFFERENT. VENDORS HAVE DIFFERENT SHIP DATES Those dated are to Zulily. THEN ZULILY THEN HAS TO SHIP TO YOU. When YOU notice you have messed up on your order call them immediately and explain what you did.(ordered wrong size, to many, wrong item)They fix it then, I know I 'be done it all. VSemones

Do not purchase Vision Training Vouchers from Zulily. They did not vet the company or it's product which is falsely advertised on Zulily.com. Zulily responded that they had no control over the product and kept my $120! The vouchers only allow you to view videoed lectures and the "presentations" are blurry, out of focus and not legible making their products useless. Contacting Vision Training was a waste of time; they merely thanked me for my feedback. CROOKS! I wanted to rate No Stars but had to choose one.