ZulilyReviews 4,523

I have ordered quite a few things for Christmas through Zulily this year and have been very pleased with the quality and prices. The only problem I've had is the shipping times. It does take a long time for some items to ship so you can't order anything if you need it soon. Some things have arrived in a week or less, some I'm still waiting for and its 12/21/15. As far as quality, the items are all very well made and true to size. Unlike some other sites I have dealt with this year, you can easily check what your item status and location is at any time. They cancelled 2 of my items because they felt they didn't stand up to their quality standards once they arrived at Zulily and gave me store credit in addition to refunding the cost to make it up to me. So order early and know that when the items arrive they will be worth the wait

My complaint is the same as the the majority of complaints here. SLOW SHIPPING! If you are ordering a gift then you better order 6 weeks ahead if that gift needs to be there for a specific date. I ordered a Xmas gift on Nov. 26 and just got a message saying delivery date is Dec. 26th! I have ordered from this company twice and slow shipping seems to be a problem each time. I will be ordering from another company from now on. Sorry Zulilly but you really need to step up your shipping times!

I ordered 4 items from here: a fuchsia circle skirt, a pair of denim-look leggings, a trendy crystal necklace, and a deodorant cream.

Shipping was incredibly slow - more than 3 weeks! - so much so that I figured I had been scammed and would never see my items.

The quality of all but the deodorant cream was appalling: skirt sizing was at least 2 sizes off, the leggings were saggy and covered in untrimmed threads, and the "crystal" necklace was actually sparkly black plastic sloppily hot glued into a metal tube.

Customer service initially offered me credit for a future order. Um, NO. Never again.

They did eventually credit me for the cost of the items without having to return them, but overall I am not impressed.

In my opinion there is no excuse for an order to take so long to ship! I ordered a few items on Dec. 3 and one item, a shirt, won't be shipping until Dec. 27th. My shipped items can't be tracked! I click the tracking number and FedEx says it can't be found. I have ordered from other sites SINCE Dec. 3 and not only have they been shipped but they have been received and 1 of those orders came from China! No excuse. For those that gave a 4 or 5 star, I hope you love working for this company because those are the only people who would give such a good rating.

I buy from this site ALOT! We have a large family and the quality and savings are great! It's a bummer you can't return things if they don't fit, but their customer service is FABULOUS!
Make sure you look at size charts, as many of the sizes run small for adults.
You never know when you order when you will receive your items, so plan accordingly. They are doing a much better job trying to keep you informed of delivery date.
Overall I recommend this site without any reserve.

I decided to try Zulily for the first time about a month ago. I ordered 2 items that said they would arrive by Christmas (these items were ordered at the same time and were coming from the same vendor). Well I found out late this week that one of the items would not make it until sometime after Christmas (since no one could give me even an approximate date) so I had to cancel it. The other item has been "in the mail" for over a week and today, the day it is supposed to arrive" the delivery date is suddenly changed to Tuesday. I suppose if you don't care when your items arrive they might be fine to deal with. I guess its is on me as well, since I didn't really research them that much to find out all they are is a cheap knock off of Amazon. Next time I will pay the extra $$ and purchase through Amazon. Waste of time!

Ordered 7 t-shirts on November 30th. Several days later get notification of expected shipment on December 19th. 5 have now shipped with delivery expected by end of day Dec 23. The other 2 have just been released to shipping with no expected date. MAYBE they'll make it before Christmas.

Also on November 30th, I ordered 4 T-shirts from competitor CafePress - received them 8 days later.

IF you need t-shirts for NEXT christmas 2017 -- ORDER NOW -- Ridiculous...

Ordered a pair of heels on Zulily, came with in about five days, which j think isn't bad for turn around time. Unfortunately the shoes didn't fit, my own mistake for ordering on the small side, so I asked about returns/exchanges. Since the larger size was not available for me, they issued a credit to my Zulily account in the amount of the item, and then told me to just donate the shoes for a Christmas drive. I just thought that was so kind of them. I will definetly shop here again. We need more companies in the world like this!

Well I ordered a couple jackets off zulily for an incredibly low price after seeing their ad on another site. It seemed too good to be true so immediately afterward I went around the web looking at reviews and was dismayed almost to tears to see the majority negative. People complaining of slow delivery, poor service, low quality products, wrong product delivered, clothing not true to size etc. I was really scared, but then again, I had spent so little money that I decided that I would just take what I get and avoid these 'too cheap to be true' sites from now on.
Boy was I in for a surprise. The site promised delivery before Christmas, but after reading reviews I expected to get my things way after or maybe never. Nope. My things were shipped by the 12th Dec and showed up today, 15th Dec, just about 2 and a half weeks after purchase. They were packaged very neatly and carefully in a sturdy box. So now I was like, 'ok delivery was on time, packaging was great but I guess the jackets will be really cheap and flimsy looking'. Wrong again. The jackets look even better than the photos. They look like they cost a ton more than what I paid. They're nicely lined, heavy and warm and fit great (I ordered one for me and one for my mom and ordered 1 size up for my mom and 2 sizes up for myself). Mine is even a little bit big but nothing that can't be adjusted. Needless to say I'm very pleased to have gotten such a great deal. When I say I paid next to nothing for these jackets I mean literally next to nothing. I guess, based on the majority of reviews, with zulily it's hit or miss. I'm glad to have scored a hit on my first experience. I will be using them again. Only taking off one star for no returns offered and no reviews on site.

I ordered a heather gray long sleeve t-shirt with lace sleeves. I received a ripped torn and tapped bag with a shirt that was not an xl as I ordered. This shirt would not fit my 9 year old granddaughter. The envelope had Chinese writing on it and a return address of PO Box ******* Staten Island NY *******-0490. UPS tracking #evs. I will be returning this back to ZULILY's corporate headquarters: 2200 1st Avenue South, Seattle WA ******* for a full refund!
I CAUTION OTHERS TO BEWARE OF THIS SITE. The Seattle WA BBB will be notified as well!