website thubmnail of Zoosk
How would you rate Zoosk?
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Canada
1 review
0 helpful votes
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Waste of YOUR money!
February 2, 2024

In the site, you can't "remove" people from your potential dating list, and they will keep appearing no matter what you do.
This is the most useless site I've ever used!

Date of experience: February 2, 2024
Washington
1 review
0 helpful votes
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Overwhelming
January 13, 2019

I'm giving this site a great review because I met a great guy. I do want to say though that it's very overwhelming... too many messages from too many people. I don't like rejecting people and this site kinda makes you. Sometimes for no reason other than you can't really talk to so many people at the same time... at least I didn't want to. I'm sure there are several good guys who I didn't reply to just because there were so many. Not sure how I would fix this issue but maybe if you could only message the person once they have "liked" each other's profile? Also that one thing where they pic a match for you and all you can see is a picture? Really don't like that at all. Looks are part of connecting but to me a small part. I want to know about them before I say if I think they could be a match.

Date of experience: January 13, 2019
New York
1 review
2 helpful votes
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Completely unreliable
October 6, 2013

Completely unreliable. When I click "not interested" those same very people appear the next day as "interested" or "look whose checked you out"... People I just look at get put into my "guess who's interested" or "he wrote you" categories. Twice guys said they never were interested nor contacted me... and that "Zoosk is always screwing up like that." Just horribly unsatisfactory. My search parameters keep "defaulting" and when I "invisible" myself, I still am visible. Bad Service

Date of experience: October 6, 2013
Canada
1 review
7 helpful votes
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I can not believe that there is an institution where we as customers could complain about businesses of this kind where they literally lie to you and basically still your money, I really some one takes down this business. Stay away!

Date of experience: August 16, 2014
California
1 review
0 helpful votes
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Love at first site!
September 27, 2015

I met this wonderful guy but messaging took forever do I provided my number and err spoke daily, several times a day until we decided to meet. There was an instant connection and we're making plans for the future!

Date of experience: September 27, 2015
Washington
1 review
0 helpful votes
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It can truly happen!
February 20, 2017

Be honest and open. Be yourself. Love steals into your heart in the strangest ways. Give everyone a chance. When you find someone, hang on tight. Do not try to change anyone. Accept them for who they are.

Date of experience: February 19, 2017
Connecticut
1 review
9 helpful votes
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Terrible site
May 18, 2020

Poorly designed, did not have high expectations to begin with but this was even worse that anticipated. Only got replies from apparent scammers. I would not be back on any dating site but except for the pandemic. Altogether not a pleasant experience.

Date of experience: May 18, 2020
Texas
6 reviews
10 helpful votes
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Beware!
July 16, 2024

So, this site not only creates fake profiles, sends you messages that are artificially generated, but when you cancel and ask for your profile to be removed….they do not respond. It's been six weeks since I cancelled my subscription and asked for my profile to be removed. I am still getting messages from the platform saying people are sending me messages! There is no way to contact a person and no one seems to be responsible for this site. I do NOT recommend them! BTW – got the most scammers responding to me on this site as well. They do nothing to qualify individuals are real.

Date of experience: July 16, 2024
North Carolina
1 review
1 helpful vote
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Be patient!
October 7, 2023

You have to be patient and take your time! I was a little skeptical at first but the App warmed on my after awhile. Then I met someone who gets me and they we're on the same page as far as dating for a purpose! You have to give it time. Your ideal person my just be around the corner!

Date of experience: July 23, 2023
California
3 reviews
2 helpful votes
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Zoosk Scamming
July 17, 2023

Was recently scammed on Zoosk by a very sophisticated operation. When I tried to contact Zoosk customer service their number was always off-line! When I emailed a detailed report on what happened to me my email came back undelivered. This site is as big a scam as the scammers that prey on its members. Would stay away from this site! Untrustworthy and no customer service help or follow up! A 0 out of 10 rating!

Date of experience: July 17, 2023
Rhode Island
1 review
0 helpful votes
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Rivals Match.com!
July 13, 2019

Overall I think this site is very good and I met a lot of nice people. There are some issues that were kind of a pain. There's a section to see who has viewed you and I prefer seeing them in grid mode rather than a carousel of one after one. It takes too long. Also, the info on each individual is lacking (distance away). You have to click on their profile, get their attention, only to learn they're 2569 mi away! Aside from that, it's a good site.

Date of experience: July 13, 2019
Celeste D.
Ohio
1 review
20 helpful votes
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I signed up for this site with no expectations. Until I met a young lady that I really want to spend time with and get to know her. While accessing the site, however, was a bit troublesome. I would remove people from my views only to see them again. It was okay but I think this is overpriced. Then you can't access they app won't allow you to pay with certain cards. Exhausting to say the least.

Date of experience: October 25, 2019
California
1 review
0 helpful votes
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I am pleased to have met a great person named Kelly through this site and honestly if I had seen him in public I never ever would think he would have approached me to introduce himself nor that i would be his type. All this for $29.99! Lol. I hope he is the last first date I go on! I hope everyone finds love and if you don't in a month then I would unsubscribe! Thank You Zoosk!

Date of experience: October 22, 2018
Canada
1 review
7 helpful votes
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One of the worst dating website ever. Expensive with hidden fees + need to pay more even to be seen by other members. Lots of fake profiles that will send auto reply messages making u think u have got real messages in. Stay away from this scam.

Date of experience: November 20, 2014
GB
1 review
0 helpful votes
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Absolutely awful site. Took £60 from my bank account and sent me pictures of fat unattractive men. No criteria match involved. Fighting to get my money back. Only £60 but it's the principle. Shocking.

Date of experience: October 12, 2016
California
1 review
1 helpful vote
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Easy to use...
December 15, 2015

The zoos site was fairly user friendly. I saw several good looking nice men and made several friends along the way... overall a great experience ending with meeting someone! I'm excited to see where this goes...

Date of experience: December 15, 2015
Washington
1 review
1 helpful vote
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Met some very nice men since joining in Nov 2017.
Just no spark or not looking for same thing or different level. My subscription was due to expire than cowboy messaged me.
600 miles away!
Something just hit me. Intuition, curiosity. Who knows but I responded. And this city girl rocker was soon hooked lol...
Wish us luck...

Date of experience: August 22, 2018
Florida
1 review
1 helpful vote
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Worth it
March 11, 2019

I've always said you have to pay to find a genuine connection with someone else who is putting in an equivalent effort. This goes towards any dating site or app. Zoosk simply is just one of the better apps out there.

Date of experience: February 26, 2019
Montana
1 review
0 helpful votes
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I was fortunate to meet a wonderful person on this site, but had the most frustrating experience trying to communicate "real time" through your messaging. It never stayed updated and almost seemed as if there were several "instances" occurring which created confusion during conversations. We mutually agreed to exchange phone numbers and facebook information just to eliminate the difficulty. You can't share any photos or file information either. Other date sites can do it for the same subscription fee. Why can't ZOOSK? You guys need to do a little more work...

Date of experience: July 6, 2016
GB
1 review
16 helpful votes
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Is any of it for real?
January 20, 2016

Don't do it because I am not sure if any of the women who visited my profile actually exist. And constant pressure to buy is a pain

They also send you piles of profiles that are a very long way from your stated preferences

Don't rate it at all

Date of experience: January 20, 2016

Overview

Zoosk has a rating of 2.3 stars from 3,541 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Zoosk most frequently mention fake profiles, customer service and credit card. Zoosk ranks 43rd among Dating sites.

service
316
value
325
shipping
78
returns
90
quality
288