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The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.
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I really love buying clothes from this online boutique. The main attractions of this website are excellent customer service, very cheap rates, top quality clothing, etc. Thanks for your excellent service.
This boutique online has amazing clothes! I would be very supportive of it in case you like modern and beautiful clothes, or accessories.
I love this online boutique. My only protest is that I currently can't seem to see a maternity area. You need to take a look at everything and see what can work. There are such good deals that I plan to buy to prepare after giving birth, which is magnificent.
For the most part, spectacular clothes, a reliable online boutique to buy clothes from outside. It is a very good website, I will be a faithful buyer!
All staff are incredibly welcoming and extremely helpful in answering questions via email. The clothing design, has been wonderful from the moment I ventured!
OMG! Really amazing place on the internet! Actually, I got all the clothes I wanted easily and cheaply, I love this
My favorite online boutique is usually less expensive, the packages of clothes, shoes, boots, are of great quality too.
The atmosphere and the setting, the dresses and the administration were amazing on this website. It was actually the best purchase on the web so far. I got my dress from then on and couldn't have more energy!
Once the clothing was paid for, it was processed very quickly. Also had a good shipping time due to the distance that I am. The sweater was received in good condition and is as described, it fits me very well, I will return to this website very soon
I didn't have a single problem with my first purchase at this online boutique. My package was shipped and it arrived 15 days, this was earlier than it was supposed to be here, the shoes I ordered are very beautiful, comfortable and well designed!
I love to buy my clothes in this online boutique, but also the accessories are beautiful, the jewels are beautiful and well made, they are plated in imitation gold or silver and I think they are durable if you are careful with them.
The suerters I bought are beautiful, they meet and exceed my expectations. The good quality, the bright color, the buying process here was wonderful. Thanks!
I like the dresses and blouses that I have bought from Zolucky, I like the style and the fabric, the price is fair and the shipping rates are really lower than I expected.
The clothes I bought here are very well made, the accessories and shoes are great, but my favorite is the clothes, I always come to this online store for dresses or pants and blouses.
The discounts are very good, I always receive more for my money, the designs of the dresses that I have bought are fashionable and well made. I will continue recommending them
The order arrived very quickly, it is a nice shirt that I bought at Zolucky. Can't wait to use it! It is of good quality and I love the colors.
I really like the sweaters that I got on this fantastic website, they are warm and comfortable enough, so they make me look taller and more stylish.
I received a bag for my daughter from this online boutique that is impressive, it is very beautiful, it has many functions. My daughter is delighted. I think I will repeat this time with a dress for me! Thank you very much for everything
The clothes I received and the delivery service is amazing. I stopped buying in other physical stores and on the internet, until I found this website and tried... definitely this online clothing store is the best.
My order arrived on time, beautiful tight black pants and a dress, I plan to wear it this weekend at a party. The price is good and my emails were answered quickly, this is my new favorite website!
Answer: I agree they make it so much trouble to return the chemical-laden items, you just give up! I will never use them again. Not worth it! Order from a respectable vendor instead. I just lost over $100.-- Lesson learned.
Answer: Since I paid and didn't receive my order, I'll have to say it's a scam I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
Answer: It'sbeen 20 days my parcels been shipped yet after 1 Dec it shows all shipping has stopped! When will I get my order and where is it? Tracking says it's in township NJ as of the 1st but it stops there?! No further shipping notifications?! Order # HBIIE00127371
Answer: The garment is manufactured in China and you have to send it back to China, which often costs more than the item.
Answer: Since I never received my order, I'll have to say they are a scam. I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
Answer: I also ordered 11 items on November 5th, 2020. Have received 4 of them and it's 12/20/20. There are some sitting in Maryland for 3 weeks now(per tracking information). Email is the only option to communicate. As mentioned above, they say you have to return it to china, and PAY shipping, but it came from California(which you can NOT return to). I was offered a 15% cash refund to keep them instead of returning them. What I got was completely different looking, and yes, very cheaply made and looked NOTHING like the pictures. I spent 197... would get $30 back, and STILL be out $167(which is should not cost to return)... HOWEVER, 3/4 of my order is not here... and you HAVE to return your order within 15 days to get your money back, so I would have to return things in multiple shipments. As mentioned above. Shady company, do not order from the. Sorry.
Answer: This company is nothing but a scam... seriously... don't waste your time or money on them.
Answer: Sorry to keep you waiting. You can track your order here https://zolucky.com/order-query
Answer: You will receive a copy/paste email that they do not return anything to China. They may offer you a 15% refund but that is likely a lie as well. This company produces knock off items of poor quality that are soaked in smelly chemicals. They are one thing only - GREEDY. Just want your credit card, no refunds. They are not a legitimate business, but no regulations in China is my guess. Buyer Beware! Shop Elsewhere!
Answer: Sorry for any inconvenience caused. Your items may be shipped sepaately due to different processing time. Delivery time = processing time + shipping time Order Processing: 3-5 Business Days. Postal Service: 10-15 Business Days. Could you please advise the order number so that we can check for you? You can also email us and we will be able to locate your order with your email address. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online. Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!