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Zip has a rating of 3.47 stars from 17 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zip most frequently mention customer service. Zip ranks 190th among Auto Accessories sites.
This company does not typically respond to reviews
I told her most of my Corvette parts from zip. They have a great customer service and normally have the parts him after in stock. I have tried quite a few other companies out there but keep coming back to zip, they just are the best company for Corvette parts.
My battery was dead in a shopping center where zip zap auto is located 100 yards away I walked over and asked if they could give me a charge & battery 70 minutes later I was handed a bill for almost $500 when I complained rather loudly they took off the diagnostic fee which was $140 the total bill was $354. I called around several auto shops around the area told them the circumstances and the most they would've charged me was $200. Perhaps the they sold me was gold plated.
I told her most of my Corvette parts from zip. They have a great customer service and normally have the parts him after in stock. I have tried quite a few other companies out there but keep coming back to zip, they just are the best company for Corvette parts.
Tip for consumers:
If you need products fast then dial up a zip, they always seem to have the products in stock that I’m after.
Products used:
C7 Corvette exhaust tips.
Just a quick services and more committed customer communication provision than other online sales businesses
Good selection and outstanding customer service. If you need corvette parts start here. Long history of quality corvette support.
My battery was dead in a shopping center where zip zap auto is located 100 yards away I walked over and asked if they could give me a charge & battery 70 minutes later I was handed a bill for almost $500 when I complained rather loudly they took off the diagnostic fee which was $140 the total bill was $354. I called around several auto shops around the area told them the circumstances and the most they would've charged me was $200. Perhaps the they sold me was gold plated.
Always polite and I get right parts next day. Will always call this company first. Great company, if you own a corvette get their catalog.
These guys truly care about your sister's Corvette parts. Probably one of the best companies in the business. I would never hesitate to purchase anything for my Corvette or my Camaro from these guys.
Bought a 63-75 Lighter Housing and Retainer (Pt # J11-05A) for my 1969 Corvette. Tried to install it but it would not tighten up properly. I called Zip-Corvette and was told the new production was for visual purposes only and would not perform or fit as a factory part. I asked to return it and was told, I would have to pay for the return shipping. I told the rep. The description did not state the part was defective and was told, it didn't matter. Deceptive products are not covered by their guarantee and will NEVER buy from Zip-Corvette again.
Tip for consumers:
Item defective as per Zip Customer Service. Didn't state defects on web-site and I still have to pay for return shipping for refund.
Products used:
Can't use their J11-05A - Lighter Housing and Retainer.
If I could give them no stars I would! Horrible to deal with and very misleading. I will NEVER purchase from them again.
Hello Tammy V,
Tammy V. sent in their core return and it was broken or not "rebuildable", so we could not refund all the core return funds, as stated on the website. You can read it here: https://www.zip-corvette.com/returns-exchanges#cores
You can not send in a broken core an expect to get a core refund for it. You "must return the required rebuildable core" as stated.
So this negative review is addressing Tammy's unhappiness with that for anyone reading.
Tammy V, if you would like to discuss this further please call Justin Abbott at: 1-800-962-9632
Thanks
Here are the rest of the conditions for core returns: "Carrier: We look at ring gear bolt holes to make sure they are still round, clutch surfaces are not damaged and will accept the new keepers on the clutch plates. The carrier bearings will still press on. The carrier itself is not cracked, we magnaflux these to make sure there are no hairline cracks. The 65-68 carrier is fairly common for this in the carrier center where there is a casting line. Also is this a posi carrier, we only sell rebuilt Positraction differentials, so if you are returning a non-posi differential the entire carrier will be deducted from the core charge. Carrier deduction is $425.00"
I wish I would have found Zip Corvette before I ordered thousand dollars of accessory parts for my C7 from Corvette Mods. I now order everything from Zip Corvette. 100% satisfied! Great people working there and are truly interested in getting what you need. Stay away from Corvette Mods.
I have ordered many parts from venders. I have never ordered anything that has taken this long to receive.
The lengthy time may be the result of the holidays, not sure.
Wanted you to know I ordered a part Dec. 24th and still waiting. I looked up the tracking number and it due in today, Jan. 8th. That's over two weeks. I feel this is unsatisfactory, even with the holidays.
I have ordered from several companies that sell Corvette parts. Zip Corvette consistently provides outstanding, quick service. I have ordered from them several times.
They always ship quickly and keep you well informed along the way. I definitely recommend doing business with this company.
I bought car cover from Zip-Corvette it was good the quality of the cloth was fantastic. It prevents water from screwing the car body color. Thanks Zip-Corvette
If you are in Canada, don't bother ordering far too slow and no communication. Order from Corvette depot instead they are not the quickest but you will get the parts you need.
Hello Norm. Sorry about the issues you experienced. We have been shipping to Canada without incident for many years, and continue to do so today. Recently because of COVID-19 related health issues with staff and supply chain problems, we have been behind on international/Canadian orders. We have finally caught up the past weekend of 2/19/22 and service has resumed normal delivery times. Again we apologize for your experience but I can assure you and anyone reading, this has been a very unusual circumstance. We hope you try and give us another chance to win your business in the future. Please take care and let us know if we can help with your next Corvette project! Thanks!
Like others who have had bad experiences with another Vette vendor, I made my first purchase with zip-corvette and the experience is night and day different. They actually HAD what was listed as in stock and shipped it on the same day I placed the order. I'm perfectly willing to pay a little more to avoid the runaround and get my items in a timely manner.
Site is usable, and lists a great deal of info regarding Chevy Corvette. Friendly customer service over the phone as well.
Took forever
Never again
Better options out there and that have better products and selection for your vette
Hey Larry,
We are sorry to hear you are disappointed in our service. We have been very busy filling backorders due to the COVID-19 pandemic. Some of our vendors have had issues getting products to us, and some shipping methods have also not been reliable due to COVID-19.
We appreciate your business. If you need help on your next Corvette project pleas don't hesitate to contact us.
Thanks
After getting screwed by corvettemods.com for the last time, I started buying exclusively from zip-corvette.com. They ship on time, have average pricing for most items, good pricing for some. The important thing that separates them from corvette mods is that they have actual customer service, ship what you ordered, ship it quickly, and have a HUGE selection. One downside is that it can be difficult to find what you are looking for on their website.
Gain trust and grow your business with customer reviews.
Corvette Parts for all generations. Restoration, performance, OEM, reproduction and replacement Corvette Parts for 1953-2018 model years.
Hello, Kenneth is correct. We are Zip Corvette Products, Inc. Located outside of Richmond, VA. This is not a correct review for us. No way we would have done any of that in the first place. Thanks. I'll this flag for removal.
Zip Corvette is a parts supplier not an automotive shop called "Zip Zap Auto" think this is posted for the wrong company.