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Washington
1 review
3 helpful votes
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Fake listings, non-existence agents, inaccurate prices! I have been on the so called Zillow site and noticed first when you complete the box to request more information on a house or apartment, no one will ever call you or respond, then the prices and listings are totally wrong, one listing they had for an apartment community, I found out the complex was now CLOSED, but Zillow still had pictures up and the rental prices, this site should be taken down and yes they need to be sued, I urge others to follow up with Consumer Affairs and BBB to report this.

Date of experience: April 14, 2013
California
1 review
2 helpful votes
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Stay away from this agent and her partner Peggy Ryan- Lanigan

They will take their commission when they sell you a house but will not protect you when something goes wrong. My husband and I purchased a home from them, using them as our agents. Our new home floods in the back yard and the water goes into your home. They told us it was our problem that the previous owners did not disclose this, They both said go hire an real-estate attorney and go sue previous owner. THEY TOOK THEIR COMMISSION OF $15,000 AND SAID TO GO AWAY!

Date of experience: September 19, 2017
New York
1 review
0 helpful votes
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Sean connelly from North Shore realty pros sold my home in 1 day then assisted and guided me through the process I am an out of state seller Sean helped me get the the best price and we are very happy with the whole experience from marketing, photos and landscaperer Jimmy Broadbent you are the A team thanks a million kathy grima

Date of experience: October 21, 2016
Kansas
1 review
2 helpful votes
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Worthless
April 21, 2017

Zillows estimated price of my property is way off. Just had a professional appraisal cause I'm thinking of selling. They were off by $70,000. Will NEVER consider them as a reliable assessor

Date of experience: April 21, 2017
South Carolina
1 review
4 helpful votes
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Zillow can't seem to get my home listed for sale, even after several attempts with Zillow support. They are very ineffective at what they do per my experience.

Date of experience: June 4, 2018
Massachusetts
14 reviews
5 helpful votes
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Started using postlets.com not too long ago to list apartments for rent and I have to say I love it. Because it posts listing in many different websites and gets you leads. Recommend to all Realtors.

Date of experience: June 27, 2015
Pennsylvania
1 review
7 helpful votes
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I need to list employees houses worth.
These prices are wrong and these people should be arrested for invasion of privacy! If you are from Zillow and reading these reviews YOUR MOTHER SHOULD SUCK MY $#*!!

Date of experience: June 21, 2014
California
6 reviews
9 helpful votes
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No matter what you type in as a limit on the amount of rent you can afford, they only show places way out of the price range any average person could afford. Waste of time! 0

Date of experience: November 27, 2018
New York
1 review
1 helpful vote
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HOW DARE THIS SITE POST INFORMATION ABOUT SOMEONE 'S HOME WITHOUT THEIR CONSENT? Zillow posted my home as in foreclosure and available. I am living in it and I am NOT in foreclosure nor am I selling my home! I expect the immediate removal of my home from this site. If this does not take place, I will seek legal means against the company! HOW DARE YOU HUMILIATE PEOPLE AND THEIR HOMES BY POSTING INACCURATE INFORMATION? You should be ashamed of your unethical practices!

Date of experience: April 27, 2016
Arizona
1 review
3 helpful votes
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Wildly inaccurate
August 9, 2017

Their 'zestimates' are so inaccurate it is almost laughable. They valued the home next door to me at $185k. It's been stripped to the bones. No walls, plumbing, wiring, etc. Someone even stole the /ac unit. At the same time, they valued my home at $184k. FYI, my home does have walls. I wouldn't trust ANY of their so called 'home values'.

Date of experience: August 9, 2017
Colorado
1 review
8 helpful votes
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What a disappointment
August 22, 2015

My house sold and they have no clue. No clue on sales history, tax history, schools we would attend or why their value is off by over a million …. What a joke

Date of experience: August 22, 2015
Texas
2 reviews
2 helpful votes
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Never ask fro zillow cash price offer, i have tried and they gave 20% less that their own zistimate and when i refused they brought my zestimate 20 to 405 down in once case it was 378K and changes it to 338K and another one was approx 400K and got it down to 78 K. Not reliable.

Date of experience: July 1, 2019
California
1 review
1 helpful vote
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HORRIBLE RUN!
August 26, 2021

NO ONE TO PICK UP PHONE, CANT ACCESS LISTING, SAYS CONTACT LISTING AGENT. THERE IS NO LISTING AGENT. MY HOUSE IS HOSTAGE ON THIS WEBSITE. I CANT MAKE ANY CHANGES. PHONE MESSAGE SAYS 5 DAYS! FOR RETURN CALL. HOW CAN ANYONE SELL A HOUSE WITH THIS WASTE OF TIME WEBSITE. I'M GOING TO HOMELISTER.COM IF I CAN EVER GET THESE PEOPLE TO REMOVE ME FROM THE DATA BASE. I CONTACTING DCA.

Date of experience: August 26, 2021
Nebraska
1 review
3 helpful votes
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WATERFRONT?
February 11, 2018

I am looking for a retirement home on the water. Zillow list properties in the middle of a cornfield that are NO WHERE NEAR WATER! Let alone ON the the water! Makes you realize all there other filters are BS too, included lot size!

Date of experience: February 11, 2018
Alabama
1 review
5 helpful votes
Follow Wei L.
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Zillow.com is a joke
April 14, 2014

Zillow.com is a joke. My wife accidentally browsed their website and found our house listed there, but the information about the house is completely wrong: nothing but the address is correct and they even got the house square footage off by 50%. I sent Zillow.com an email asking them to correct the misinformation since I could not find a contact number to call them. When I got the email reply back, I am stunned that they ask me to register on their website and correct the misinformation myself. How ridiculous is that? First of all, I have no interest to register on their website. Second, I did not create this misinformation and have no intention to make changes to something that I did not create. It makes me wonder how this company obtained, filtered, reviewed (for errors), and managed the housing data before they put it on their website. I would not trust the housing data on their website, nor do I want to do any business with them.

On a side note, it was not until I got to this website to post my review on Zillow.com did I realized that there have been so many negative reviews on them already. I would give them zero start if the web software allowed it.

Date of experience: April 14, 2014
Washington
1 review
3 helpful votes
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Listing not current
March 6, 2016

You list properties for way to many days I saw listing for over a year for rent sry but that's a bit much would prefer what's just been listed within just the past month not a year ago

Date of experience: March 6, 2016
New Hampshire
1 review
0 helpful votes
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361 high st is no good
November 2, 2015

361 high st buffalo ny the property is no good the water is off and thats only reason she is selling it its not worth what she is asking for its a lot a
Of work that need to be done

Date of experience: November 2, 2015
Michigan
3 reviews
4 helpful votes
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Our Zestimate on Zillow was around 200 K. We spoke to two area real agents both Zillow agents. We then decided to try Zillow's Make Me Move option which is free. Over the course of 5 days Zillow had our property drop to 125K! Repeatedly emails from Zillow say their algorithm doesn't update for two months and its prime selling season. I found many other consumers on consumer websites complain about absurb low evaluations that they won't fix that make them eventually list with a real agent. Others claim agents are getting into Zillow and changing values. Our home had many amenties not listed on Zillow including a new pole barn that cost 25K, and 10 acres but it doesn't matter. List your home on Zillow for Free and your value will fall to the ground, especially if you talk to one of their Zillow agents first. DO NOT USE Trulia or Zillow. Its a headache and a huge scam. I can't believe the Attorney General of the US has not stopped their use of their unethical zestimates.

Date of experience: May 3, 2016
New Jersey
39 reviews
76 helpful votes
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Zillow is Great
August 8, 2018

Zillow is really easy to use, and I like to use it for fun to look up some of the prices of houses, apartments, etc in my neighborhood. Great for when I am curious about real estate.

Date of experience: August 7, 2018
California
2 reviews
5 helpful votes
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I just wanted to view the property details, and I get a popup that says "sign in or register" to view details. Are you joking? Won't be using Zillow anymore.

Date of experience: September 10, 2017

Overview

Zillow has a rating of 1.7 stars from 582 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Zillow most frequently mention real estate, customer service and home value. Zillow ranks 1206th among Real Estate sites.

service
92
value
89
quality
88
+36