Zenmarket.jp has a consumer rating of 2 stars from 3 reviews indicating that most consumers are generally dissatisfied with their purchases. Zenmarket.jp also ranks 219th among Discount Asian Products sites. The most common issues with Zenmarket.jp are around customer service, which is not as good as expected by some customers.
I like the site because I can buy Japanese products, but they sometimes do have a surprise charges with shipping. I recommend paying for shipping with SAL; it does take 3 weeks to get here, but it is much cheaper.See positive reviews
Don't use this service. They will trick you. I purchased some items and waited for the package for 2 weeks. However, they said they can't ship them to the US though they didn't mention it when I purchased. The cancellation fee was double my payment, which I think illegal, but they didn't change the policy. Finally, they suggested disposing of all items!!!!! Who can accept this? This is a real story I experienced in June 2020.See critical reviews
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