I'm going to start off and say this is my first time using a service like this. The first problem is time. They take their time with this. My package was in packing for almost 2 weeks. Sure, that's understandable, I'm not the only customer. Also, one of my items is pretty big. But then, I get the shipping cost after they have packed my items. The shipping price is more expensive than the items themselves. The reason I even used this service is because buying the items already in the U.S. would be way more expensive! At this point, I might aswell just buy those instead of buying it through Zenmarket. 6,600 Yen for shipping items worth 4,830 Yen in total? This outrageous. I see a lot of people talking about how it's good for Yahoo! Auctions and whatnot, and while I can't speak for those, I can certainly speak for Amazon items. This is a terrible service. Unfortunately, I will simply have to take this loss and pay up. I learned from my mistake. Lots of people recommend Buyee, so I guess go there instead of this awful website. 2/10. Only put 2/10 instead of 0/10 because item prices are pretty low.