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Zenhotels Reviews Summary
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Zenhotels is user friendly website with highly responsive customer support. I was able to book online and immediately got confirmation to my mail, customer support manager asked all my questions about breakfast at the hotel. Next day I contacted the hotel itself and faced no problems with the confirmation of the booking. I am very satisfied with the quality of service provided, thank you.
Zen hotels is really cool, they have a mobile app on Android and iPhone. I went for a conference in Paris, and Zen hotels are just overall golden. Payment is also very easy, you can pay with any of your cards.
Easy to use, this website is supportive. I contacted the hotel and confirmed booking. Great experience indeed. Highly recommended
Resolving any problems quickly, I really liked this website. Easy to book and contact the right hotel. No complaints what so ever.
Zenhotels.com is user friendly with highly responsive customer support. I have used this website several times and I have never for once encountered any problem. Highly recommended!
ZenHotel have an amazing website, i was able to book online and immediately, i received a confirmation mail. ZenHotel offered me an amazing experience, i am so satisfied with the quality of service provided, thank you.
When I contacted the hotel to check my booking, everything had already been arranged. I have no complaints whatsoever. Will definitely use again!
Is it okay to say I love their website? It was easy booking and it all felt cozy and homey at the hotel.
It was an outstanding experience booking a hotel with Zenhotels, I contacted the hotel to check my booking and it was perfect.
You guys are amazing. I am grateful to you for booking me the perfect hotel IN NO TIME! It is a fabulous experience!
Their dedicated customer service team ensured that my family and I got the hotel that we wanted. They made my work easier by recommending excellent hotels that were within my budget. I would highly recommend this website!
Really this website(ZenHotels.com) is my favorite. The booking system here was very easy. I used this website to book the hotel many times. And after contacting the hotel, everything was okay to check the booking. I have no complaints and there was no problem later. They customer care was very helpful. I would highly recommend them. Thanks
Zenhotels made my holidays more exciting. Outclass customer services and response from their customer support staff. Highly recommended!
I always have a hard time looking for hotels because there are so many things to take into consideration so I decided to try out zenhotels to see what I can find. It was really easy because the site was easy to navigate and I could find hotels easily according to my needs and the days I was staying. The hotels were the same as they were advertised and I had a pleasant experience!
Paid the full amount but booking at the Hotel not done. Got to know before visit from the Hotel. Still awating for positive response. Just leaving for the Holiday within 2 Days.
I paid the full amount still the hotel not booked. Seeing all the reviews of people's bad experience with Zenhotels tried to contact hotel and got to know my room not booked. Lucky that I got to know this before my visit. Still trying to contact the customer care representative but still no response.
Dear Sanchit!
Please accept our sincere apologies for such long expectation of the reply.
We confirmed your booking with the hotel. For now we are waiting for the written confirmation from the hotel.
We hope that your will enjoy the stay.
If there are any other issues that need to be addressed, now or in the future, please don't hesitate to contact us.
Zenhotels.com team
I had a few issues with booking the hotel for my trip. I used this platform, they quickly resolved the issues. I am enjoying my vacation in the best hotel provided by them now.
Credible and very convenience site! The customer care team was prompt to reply and made my summer vacation awesome. I had the best experience in all the reservations they booked for me.
It's a terrible business! They cancelled my booking 5 days before I was meant to go and informed me by email. The customer service number didn't work, when I managed to find another number online I could barley hear the person on the phone. I was trying to find out why they cancelled my booking, but she hung up as I was mid sentence
Super easy to book and amazing hotels. The place was comfortable and met the characteristics stated on the site.
From the business
ZenHotels.com is an innovative hotel booking service operating in 220+ markets owned and managed by Emerging Travel Inc team.
Our mission is to help people enjoy travel in all its beauty. An excellent product, attractive pricing and outstanding customer service allows ZenHotels to provide the greatest user experience to its customers.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Sanchit!
Please accept our sincere apologies for such long expectation of the reply.
We confirmed your booking with the hotel. For now we are waiting for the written confirmation from the hotel.
We hope that your will enjoy the stay.
If there are any other issues that need to be addressed, now or in the future, please don't hesitate to contact us.
Zenhotels.com team