website thubmnail of ZCrave
How would you rate ZCrave?
grey star
grey star
grey star
grey star
grey star
India
1 review
0 helpful votes
Follow Lebiyo R.
Unfollow Lebiyo R.
Send Message
Share Review
Report Review

Best zcrarve
February 4, 2021

I bought it for my sister, she loves the fabric. As reviewed by her, " it fits me like a glove, the fabric is very soft on the skin, the size chart is pretty accurate and definitely can be referred to before buying. I will highly recommend this site

Date of experience: February 3, 2021
GB
1 review
3 helpful votes
Follow Sharlene J.
Unfollow Sharlene J.
Send Message
Share Review
Report Review

SCAM Alert!
August 31, 2019

This company is a scam. I ordered 2 items that never arrived. When I wrote to customer service they sent me a fake routing number (as confirmed by the post office). I confronted them via email at which time they told me it had been delivered (again a lie as my daughter had been home all day waiting for the delivery). The positive reviews are likely fake and generated by the company. Don't fall for it!

Date of experience: August 31, 2019
Pakistan
1 review
1 helpful vote
Follow Barbara S.
Unfollow Barbara S.
Send Message
Share Review
Report Review

Good Products
December 6, 2019

I love the selections provided on zcrave. One thing I recommend is that you  pay for  genuine products here as the quality of the products is damn high. Anytime I had an issue their support team was quick to respond and help. Overall great selection and great service! Definite store for shopping!

Date of experience: December 6, 2019
India
1 review
4 helpful votes
Follow Mark W.
Unfollow Mark W.
Send Message
Share Review
Report Review

Nice product...
December 7, 2019

Zcrave has an amazing selection of quality clothing and shoes bags etc at insanely discounted prices! They always stay on top of the latest trends, and sell clothes that fit the season. Zcrave has a wide variety of sizes, so you can always find something super cute that is a perfect fit. What else do you want just have a go there and enjoy your shopping!

Date of experience: December 6, 2019
India
1 review
0 helpful votes
Follow Robert W.
Unfollow Robert W.
Send Message
Share Review
Report Review

Amazing Experience
December 19, 2019

I'll definitely be back. I liked the selection a lot and the pieces I got are new favorites. They have a chart of sizes in case you lose your size or forget. They are always ready to help out at will.

Date of experience: December 18, 2019
GB
1 review
0 helpful votes
Follow Ms M.
Unfollow Ms M.
Send Message
Share Review
Report Review

Great customer service
December 16, 2019

Great customer service, always helpful in person and quick to reply via phone, text, or fb messenger. They are also wonderful to work with if you have vintage style clothes you want to sell in consignment.

Date of experience: December 14, 2019
New Jersey
1 review
5 helpful votes
Follow Bristo B.
Unfollow Bristo B.
Send Message
Share Review
Report Review

Satisfied
November 28, 2019

I have placed a few orders and been pleased with everything I received. The clothes are great quality and fit great when you pay attention to the size charts. Even when I had a shipping issue, zcrave made every effort in a timely manner to fix it. It ended up being a delay on our local postal service, but zcrave was willing to step up to assist. Thanks for such great support!

Date of experience: November 27, 2019
California
1 review
0 helpful votes
Follow Cornell F.
Unfollow Cornell F.
Send Message
Share Review
Report Review

I must say they are best in the business. The product I ordered not only arrived early but looked amazing and fit exactly the way I wanted! Even better, I've gotten some amazing compliments everytime I wear it. Zcrave you absolutely made my day!

Date of experience: December 8, 2019
Colorado
1 review
10 helpful votes
Follow Ashley P.
Unfollow Ashley P.
Send Message
Share Review
Report Review

SCAM!
January 21, 2019

SCAM! Don't buy from here! They tell you can't return anything that is discounted on their site and absolutely everything is discounted so no returns! And their clothing is completely mis-sized. I wear a medium with everyone and an XL didn't even fit me! I lost $300 with them and they won't respond. And I wrote a negative review on each dress I purchased and they deleted it from online. I was trying to warn others! Terrible company!

Date of experience: January 21, 2019
India
1 review
0 helpful votes
Follow Ruth L.
Unfollow Ruth L.
Send Message
Share Review
Report Review

I've been shopping several UK retail websites as I am so disappointed with the fashion offered in the US for Plus Sizes. I was so happy to have stumbled upon Yours, the quality is great! The styling is really updated! Love your site!

Date of experience: February 12, 2021
Singapore
1 review
6 helpful votes
Follow Jackon k.
Unfollow Jackon k.
Send Message
Share Review
Report Review

Loved It
November 26, 2019

I wish I would have found zcrave sooner. I am an avid online shopper but never have I come across such amazing deals, exceptional customer service, fast delivery, great prices, and super cute clothing all in one experience. I adore zcrave. The clothes I ordered fit perfect and shipping was incredibly fast. I reached out to customer service with regard to a small issue I had with one of my items and I was floored at the turn around rate. I have never had customer service respond to me in less than 24 hours from any other company. They are exceptional and care about their customers. I am now a zcrave customer forever!

Date of experience: November 26, 2019
California
1 review
1 helpful vote
Follow Mark D.
Unfollow Mark D.
Send Message
Share Review
Report Review

Good Condition Products
November 20, 2019

I must say that so far I got all the items delivered to me in perfect conditions. I tried different items from the site, from clothes and shoes to jackets, accessories and even a few tops and they all amazed me with the quality, especially considering the price we pay for them. It has nice, trendy and affordable pieces that always get me compliments! Definitely recommend...

Date of experience: November 20, 2019
India
1 review
0 helpful votes
Follow James W.
Unfollow James W.
Send Message
Share Review
Report Review

Very good experience..
December 7, 2019

A week ago I ordered few dresses from zcrave and I was very pleased with my entire experience. I got some very cute clothes at an amazing price. Shipping times were very decent. My items were well made and look exactly how they displayed it!

Date of experience: December 6, 2019
Canada
1 review
4 helpful votes
Follow Soly t.
Unfollow Soly t.
Send Message
Share Review
Report Review

TOTAL SCAM DO NOT BUY
January 4, 2019

I ordered a dress over 2 months ago and I tried reaching out to customer service and they ignore my emails and they tracking number is fake.

They won't answer me by now and won't return my money. Please don't let these people continue steeling.!? DO NOT BUY

Date of experience: January 4, 2019
Florida
1 review
8 helpful votes
Follow Les L.
Unfollow Les L.
Send Message
Share Review
Report Review

Worst night mare!
August 9, 2018

This company should go out of business immediately. Poorly run, zero customer support and bad quality merchandise with rip off price.
I saw their online ad on instagram and clicked on it, I noticed they are charging over $100-200 a dress and I thought it would be good quality. WRONG!
1, I paid $100 extra for shipping and took forever to send to me because it's from China!
2,2 items are wrong size and 1 item was missing in the shipment. So 3 mistakes in 1 shipment? I mean COME ON!
3 I contacted them numerous times, No one ever pick up ANY Calls even if you leave messages. The chat function on their their website is there for show only. It's a $#*!ing joke, cuz no one will ever chat with you! Finally after 3 weeks someone replied me and they said I have never ordered the "missing item". I provided my credit card amount but no reply from them!
This is an evil company with no integrity!

Date of experience: August 9, 2018
BA
1 review
4 helpful votes
Follow S D.
Unfollow S D.
Send Message
Share Review
Report Review

Do not order from this site, i was very disapointed. Clothing and accessories look nothing like in the pictures, materials are cheap, everything is from China, zcrave just resells is for expensive prices. Never again!

Date of experience: July 5, 2021
Pakistan
1 review
0 helpful votes
Follow Peter p.
Unfollow Peter p.
Send Message
Share Review
Report Review

Excelent verity
December 14, 2019

Environmentally sound by getting second hand, but still getting stylish wardrobe. Often found brands I like, like. Threads4Thought, Eileen Fisher, Everlane, along with more traditional stuff. Plus the prices are fair enough and affordable for the customers. Genuinely recommend them!

Date of experience: December 14, 2019
Virginia
1 review
8 helpful votes
Follow Andrea Q.
Unfollow Andrea Q.
Send Message
Share Review
Report Review

Do not waist money or time on this European price/ China quality clothing line.
More than a month after my order was placed and I still without the package. When I send and email to "customer service" always is an excuse please read the last one, just FYI they keep repeating the same thing since November, now they blame the holidays
Hello,

I apologize for the inconvenience. Please know that we shipped the package on time however the delay is from shipping company because of the holidays and high shipping season. Your package is on it's way to you and will be delivered very soon. Please allow us some time and I will personally follow this case.

Once again, we sincerely apologize for the inconvenience.

Thanks!
Best regards,
ZCRAVE Customer Care

*******@zcrave.com // zcrave.com

Date of experience: January 2, 2020
Wisconsin
1 review
0 helpful votes
Follow Xiaohui W.
Unfollow Xiaohui W.
Send Message
Share Review
Report Review

I love this shoe so much, it made in China, looks very gorgeous and classic. We can see how technology Chinese are to made those beautiful shoes.
We want to complain a little bit of the quality of the product which is the material was not too good quality and I know that American companies offer those materials to Chinese companies and Chinese company help make those shoes and they are just offer labor. So there is no any issue related Chinese people who made this product, its all about Which country offer the material. I hope next time American can buy good quality material and let Chinese people making.

Date of experience: May 15, 2022
Florida
1 review
4 helpful votes
Follow Natasha A.
Unfollow Natasha A.
Send Message
Share Review
Report Review

Fraud at its Finest!
November 6, 2018

First of all it took almost a month to revive and it did not come from New Jersey as they lie about where their whatehiuse is; it's from China. They steal pictures from runways and try to remake them. EPIC FAIL! They've invested quite a few in their web page but it's a total fraud. I'm writing this review now and should wait until I get home to take photos but I'm too anxious. I'll post again later

Date of experience: November 6, 2018

Overview

ZCrave has a rating of 2.6 stars from 221 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ZCrave most frequently mention customer service, store credit and return policy. ZCrave ranks 12th among Designer Clothes sites.

service
63
value
61
shipping
61
returns
58
quality
59