website thubmnail of ZCrave
How would you rate ZCrave?
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Florida
1 review
0 helpful votes
Follow Asaf E.
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Zcrave is great
August 6, 2018

Highly enjoyable, great feedback and great experience. Quick customer service, great selection of clothes

Date of experience: August 4, 2018
Pakistan
1 review
3 helpful votes
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Not good
December 25, 2019

I can't like this because it can get fakes reviews mean it can pay and I reviews this but no give me pay

Date of experience: December 23, 2019
Pennsylvania
1 review
0 helpful votes
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Pretty dresses
July 27, 2018

The dress was beautiful the service was great. Would use them again. Also the shipping time was fast.

Date of experience: July 27, 2018
Florida
1 review
0 helpful votes
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Good service
January 8, 2019

I revived my item with fast shipping, good customer service, would recommend and buy again in the future.

Date of experience: January 7, 2019
India
1 review
0 helpful votes
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Nice experience
December 17, 2019

Excellent service from front desk to delivery. Highly competitive prices. Completely satisfied. Will

Date of experience: December 17, 2019
Canada
1 review
6 helpful votes
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Scam
June 22, 2018

I ordered a dress and it looks nothing like the photo they advertised! Im never buying anything from them again.

Date of experience: June 22, 2018
India
2 reviews
0 helpful votes
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Amazing
December 28, 2020

Zcrave delivered my order right, a little late because of the holidays.
Quality is very good.
Highly recommended

Date of experience: December 27, 2020
India
1 review
0 helpful votes
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Excellent
January 27, 2021

I will highly recommend this platform to everyone because it helped me on right time for selecting from great variety of items.

Date of experience: January 26, 2021
India
2 reviews
0 helpful votes
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A few small problem but everything went smooth. Thank you sara for helping and $30 gift card. I always shop here.

Date of experience: January 1, 2021
India
1 review
0 helpful votes
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Elegant outfits.
January 28, 2021

Everyone could get elegant outfits. The store has exclusive models we can buy for special occasions from here and product delivery is really fast.

Date of experience: January 28, 2021
Texas
1 review
6 helpful votes
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So I was looking for deals for a designer dress and that's how I found zCrave. It is a bit cheaper than the other sites I have seen so I placed the order. The shipping took forever and when I got the items there are no brand name and no logos. It doesn't look like the website picture either- completely knockoff from the designer dress. When I relooked at the website description, I realized that it never say that it is from that designer, although the picture and description are exactly the same!
I was really angry so I reached out to customer service to ask for refund. Guess what? Of course they don't accept returns because I bought the items "on sale" and they told me that the return policy is stated on their website, which is true... but here is the thing - there is no ONE SINGLE ITEM that is not on sale on ZCrave... so that means THEY DON'T ACCEPT RETURN AND WON'T REFUND YOUR MONEY... even if "all they care about is customer satisfaction"... BULL$#*!! SUCH A BIG FAT LIAR! STAY AWAY FROM IT.

Date of experience: December 20, 2018
Israel
1 review
0 helpful votes
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I bought a colorful dress for less then 30$, amazing price. Shipping was very fast.
I loved what I bought,. Thank you ZCRAVE

Date of experience: August 30, 2018
India
1 review
2 helpful votes
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Bought the dress from W22 collection, it was delivered today and I loved it.
Good material quality and great fit
Loved the service!

Date of experience: May 5, 2022
Texas
0 reviews
0 helpful votes
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Thank you!
January 16, 2022

Great website for shippoing with many options. Best website for shipping. There are many options this shippoing. Thank you!

Date of experience: January 16, 2022
Colorado
1 review
7 helpful votes
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FRAUD! BEWARE
January 31, 2019

SCARY! If you see this because you are questioning the company after you purchased call you CC or VISA company right now and cancel the purchase and report this website is a scam immediately.
I had ordered 3 Aritiza sweater's. Days later they wrote me that they only have one out of the three colors I ordered in stock and one other color as an option. They offered that I could pick out other merchandise instead and did not offer a refund for the ones they didn't have. That was a huge red-flag. I responded that that was actually fraud they sold something that they didn't have and are not offering me a refund rather they are only offering exchange. They didn't writeback. I called my Father who's a Lawyer in NY (which I've never had to do ever, and I'm an avid online shopper) and said something's fishy about this company and had him reach out directly and left them a voice message. I also wrote them myself that I would compromise and except the two Artizia colors they did have and to refund me for the third. They finally responded days later that they would do just that ( probably only after receiving his voice message. And no they never called him back.) Then days went by again and I never received an email regarding shipping. It's now thirteen days since I ordered it. Today I disputed the charge with AMEX after reading all the other reviews I'm confident that if the items ever did arrive they actually wouldn't be Artizia but a horrible fraudulent copy. I advice everyone to not buy from here unless you have a father as a lawyer to go after them and feel like arguing. Also I too wrote a bad review on their instagram that they deleted.

Date of experience: January 31, 2019
India
1 review
0 helpful votes
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Nice clothes
February 4, 2021

I love the dress - the quality is awesome - Value for money - Fits as expected - I strongly recommend this site

Date of experience: February 3, 2021
Australia
1 review
4 helpful votes
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Terrible quality
Terrible customer service
Untrustworthy,
These are made in China not US so don't pay for US quality as it isn't

Date of experience: September 27, 2018
Canada
1 review
3 helpful votes
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Poor
December 25, 2019

Absolutely poor service. Bad very bad. Don't satisfied over all...,..

Date of experience: December 23, 2019
New York
1 review
0 helpful votes
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Love Z crave! Trendy fun clothes, well made, and good prices. I always feel great in their outfits.

Date of experience: April 19, 2022
GB
1 review
0 helpful votes
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Always helpful person
December 16, 2019

We're definitely returning to shop there soon. Plus the customer service was very nice!...

Date of experience: December 14, 2019

Overview

ZCrave has a rating of 2.6 stars from 221 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ZCrave most frequently mention customer service, store credit and return policy. ZCrave ranks 12th among Designer Clothes sites.

service
63
value
61
shipping
61
returns
58
quality
59