Highly enjoyable, great feedback and great experience. Quick customer service, great selection of clothes
The dress was beautiful the service was great. Would use them again. Also the shipping time was fast.
I revived my item with fast shipping, good customer service, would recommend and buy again in the future.
Excellent service from front desk to delivery. Highly competitive prices. Completely satisfied. Will
I ordered a dress and it looks nothing like the photo they advertised! Im never buying anything from them again.
A few small problem but everything went smooth. Thank you sara for helping and $30 gift card. I always shop here.
Everyone could get elegant outfits. The store has exclusive models we can buy for special occasions from here and product delivery is really fast.
So I was looking for deals for a designer dress and that's how I found zCrave. It is a bit cheaper than the other sites I have seen so I placed the order. The shipping took forever and when I got the items there are no brand name and no logos. It doesn't look like the website picture either- completely knockoff from the designer dress. When I relooked at the website description, I realized that it never say that it is from that designer, although the picture and description are exactly the same!
I was really angry so I reached out to customer service to ask for refund. Guess what? Of course they don't accept returns because I bought the items "on sale" and they told me that the return policy is stated on their website, which is true... but here is the thing - there is no ONE SINGLE ITEM that is not on sale on ZCrave... so that means THEY DON'T ACCEPT RETURN AND WON'T REFUND YOUR MONEY... even if "all they care about is customer satisfaction"... BULL$#*!! SUCH A BIG FAT LIAR! STAY AWAY FROM IT.
I bought a colorful dress for less then 30$, amazing price. Shipping was very fast.
I loved what I bought,. Thank you ZCRAVE
Bought the dress from W22 collection, it was delivered today and I loved it.
Good material quality and great fit
Loved the service!
Great website for shippoing with many options. Best website for shipping. There are many options this shippoing. Thank you!
SCARY! If you see this because you are questioning the company after you purchased call you CC or VISA company right now and cancel the purchase and report this website is a scam immediately.
I had ordered 3 Aritiza sweater's. Days later they wrote me that they only have one out of the three colors I ordered in stock and one other color as an option. They offered that I could pick out other merchandise instead and did not offer a refund for the ones they didn't have. That was a huge red-flag. I responded that that was actually fraud they sold something that they didn't have and are not offering me a refund rather they are only offering exchange. They didn't writeback. I called my Father who's a Lawyer in NY (which I've never had to do ever, and I'm an avid online shopper) and said something's fishy about this company and had him reach out directly and left them a voice message. I also wrote them myself that I would compromise and except the two Artizia colors they did have and to refund me for the third. They finally responded days later that they would do just that ( probably only after receiving his voice message. And no they never called him back.) Then days went by again and I never received an email regarding shipping. It's now thirteen days since I ordered it. Today I disputed the charge with AMEX after reading all the other reviews I'm confident that if the items ever did arrive they actually wouldn't be Artizia but a horrible fraudulent copy. I advice everyone to not buy from here unless you have a father as a lawyer to go after them and feel like arguing. Also I too wrote a bad review on their instagram that they deleted.
I love the dress - the quality is awesome - Value for money - Fits as expected - I strongly recommend this site
Terrible quality
Terrible customer service
Untrustworthy,
These are made in China not US so don't pay for US quality as it isn't
Absolutely poor service. Bad very bad. Don't satisfied over all...,..
Love Z crave! Trendy fun clothes, well made, and good prices. I always feel great in their outfits.
We're definitely returning to shop there soon. Plus the customer service was very nice!...
Answer: SCAM! Don't buy from here! They tell you can't return anything that is discounted on their site and absolutely everything is discounted so no returns! And their clothing is completely mis-sized. I wear a medium with everyone and an XL didn't even fit me! I lost $300 with them and they won't respond. And I wrote a negative review on each dress I purchased and they deleted it from online. I was trying to warn others! Terrible company! You won't be able to get in touch with them!
Answer: Seems like a scam to me- I ordered $110 worth of merchandise I never received and they will not reply to my emails
Answer: Quebec Canada Montreal is my location. They have not shipped my item after two months
ZCrave has a rating of 2.6 stars from 221 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ZCrave most frequently mention customer service, store credit and return policy. ZCrave ranks 12th among Designer Clothes sites.