business logo of Zazzle

ZazzleReviews 11,492

3.7

About the Business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
+340
How would you rate Zazzle?
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 4 days
Kentucky
1 review
0 helpful votes
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EKRC product review
July 26, 2024

All products were amazing quality and arrived in a timely manner

Date of experience: July 16, 2024
California
1 review
0 helpful votes
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Good quality
July 26, 2024

The shirt is nice. A great way to remember my father. Thank you.

Date of experience: July 16, 2024
New York
1 review
0 helpful votes
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Amazing cards
July 26, 2024

I was going back and forth between so many designs I'm so happy I chose these. They look amazing!

Date of experience: July 16, 2024
Virginia
1 review
0 helpful votes
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Memorial Foam Board
July 26, 2024

The prices of creating my memorial foam board was easy, the delivery was very fast and the board came out exactly as I had wanted, bright and beautiful!

Date of experience: July 16, 2024
Missouri
1 review
0 helpful votes
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.
July 25, 2024

………………………………………………………………………………………………………………………………..

Date of experience: July 15, 2024
Arizona
1 review
0 helpful votes
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Mom's Heartfelt Memorial Prayer Card
July 24, 2024

Pretty easy to order once we found the picture and prayer card to use. Delivery really brought up the cost to guarantee arrival in time. Quality was exceptional! Very pleased with my Mom's Memorial prayer card.💜🕊 Thank you!

Date of experience: July 14, 2024
Texas
1 review
0 helpful votes
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Perfect. 1 mistake, but possibly my own fault
July 22, 2024

Everything was absolutely perfect. Only reason for 4 stars, is I added 2 flags to the image and it was only printed on one side.

Date of experience: July 12, 2024
Idaho
1 review
0 helpful votes
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Fast delivery and beautiful sign
July 22, 2024

The delivery was fast and it came better than expected. We're very happy with our purchase in the price.

Date of experience: July 12, 2024
Illinois
1 review
0 helpful votes
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Perfection!
July 21, 2024

Received my invitations quickly and they were perfect! My son loved them.

Date of experience: July 11, 2024
Virginia
1 review
0 helpful votes
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Fast and Pretty!
July 21, 2024

Exactly as ordered and came quickly. Easy to customize. Easy to order.

Date of experience: July 11, 2024
Michigan
2 reviews
0 helpful votes
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Effortless Shopping Experience!
July 21, 2024

Shopping on Zazzle was easy and effortless. It took roughly a week to get my product and I am satisfied with my purchase.

Date of experience: July 11, 2024
Texas
1 review
0 helpful votes
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Easy online order for personalized cocktail napkins. They arrived quickly and were totally cute. Great quality!

Date of experience: July 10, 2024
Texas
1 review
0 helpful votes
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😁 very excited when it arrived early
July 20, 2024

Placed my order and by the time I realized it, I already had it home.

Date of experience: July 10, 2024
Oregon
1 review
0 helpful votes
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Quick and Beautiful
July 20, 2024

Invitations came quicker than expected and looked amazing!

Date of experience: July 10, 2024
Oklahoma
1 review
0 helpful votes
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Adding taxes and shipping, each card is over $5 a piece. I Expected a clear, vibrant image.

Zazzle attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 10, 2024
Zazzle S. Zazzle Rep
12 months ago

Hi Mickey,

I'm really sorry to hear about the quality issues with your recently placed card order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.

Kindest regards,

Jordan

Virginia
1 review
0 helpful votes
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Order did not specify the customization had to be separate.

Date of experience: July 10, 2024
California
1 review
0 helpful votes
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Awesome product!
July 20, 2024

Arrived quickly and exactly as described! Beautiful product.

Date of experience: July 10, 2024
Arizona
1 review
0 helpful votes
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Labels
July 20, 2024

The labels were not perforated which makes it difficult to cut and still look professional. The sharpie pen permanent marker smears and looks horrible. I would not order these again. Sorry!

Zazzle attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 10, 2024
Zazzle S. Zazzle Rep
12 months ago

Hi Nancy,

I'm really sorry to hear about the issues with your recently placed labels order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.

Kindest regards,

Jordan

Washington
1 review
0 helpful votes
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Great!
July 20, 2024

Came exactly as I designed on the website. And came earlier than the date given!

Date of experience: July 10, 2024
Ohio
1 review
0 helpful votes
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Beautiful
July 20, 2024

I love my business cards; they are so beautiful. I recommend this site

Date of experience: July 10, 2024