Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
All products were amazing quality and arrived in a timely manner
The shirt is nice. A great way to remember my father. Thank you.
I was going back and forth between so many designs I'm so happy I chose these. They look amazing!
The prices of creating my memorial foam board was easy, the delivery was very fast and the board came out exactly as I had wanted, bright and beautiful!
Pretty easy to order once we found the picture and prayer card to use. Delivery really brought up the cost to guarantee arrival in time. Quality was exceptional! Very pleased with my Mom's Memorial prayer card.💜🕊 Thank you!
Everything was absolutely perfect. Only reason for 4 stars, is I added 2 flags to the image and it was only printed on one side.
The delivery was fast and it came better than expected. We're very happy with our purchase in the price.
Received my invitations quickly and they were perfect! My son loved them.
Exactly as ordered and came quickly. Easy to customize. Easy to order.
Shopping on Zazzle was easy and effortless. It took roughly a week to get my product and I am satisfied with my purchase.
Easy online order for personalized cocktail napkins. They arrived quickly and were totally cute. Great quality!
Placed my order and by the time I realized it, I already had it home.
Invitations came quicker than expected and looked amazing!
Adding taxes and shipping, each card is over $5 a piece. I Expected a clear, vibrant image.
Arrived quickly and exactly as described! Beautiful product.
The labels were not perforated which makes it difficult to cut and still look professional. The sharpie pen permanent marker smears and looks horrible. I would not order these again. Sorry!
Hi Nancy,
I'm really sorry to hear about the issues with your recently placed labels order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.
Kindest regards,
Jordan
Came exactly as I designed on the website. And came earlier than the date given!
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.
Hi Mickey,
I'm really sorry to hear about the quality issues with your recently placed card order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.
Kindest regards,
Jordan