business logo of Zazzle

ZazzleReviews 12,563

4.6

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+340
How would you rate Zazzle?
grey star
grey star
grey star
grey star
grey star

Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 6 days

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Christina V.
Unfollow Christina V.
Share Review
Report Review

Excellent!
December 27, 2024

Excellent! Perfectly easy website, beautiful printing, delivered on time in perfect condition! 5!

Date of experience: December 17, 2024
Illinois
1 review
0 helpful votes
Follow Kip L.
Unfollow Kip L.
Share Review
Report Review

Fun card selection
December 27, 2024

Zazzle has a larger variety of fun cards to choose from, great quality, and quick turnaround time.

Date of experience: December 17, 2024
Connecticut
1 review
0 helpful votes
Follow Mary S.
Unfollow Mary S.
Share Review
Report Review

Super happy with my purchase!
December 27, 2024

Item was exactly as described and delivered a day EARLIER (😊) than the expected delivery date. Happy-Happy-Happy! Will definitely purchase from here again!

Date of experience: December 17, 2024
Wisconsin
1 review
0 helpful votes
Follow Nikki P.
Unfollow Nikki P.
Share Review
Report Review

Looks great and received quickly
December 27, 2024

Fast, easy to design looks great and received it very fast!

Date of experience: December 17, 2024
Washington
1 review
0 helpful votes
Follow Robert B.
Unfollow Robert B.
Share Review
Report Review

Custom mug
December 27, 2024

Product was delivered on time and eas exactly what I ordered.

Date of experience: December 17, 2024
Idaho
2 reviews
0 helpful votes
Follow Helen C.
Unfollow Helen C.
Share Review
Report Review

Cards are perfect.
December 27, 2024

The website part of customizing my cards was a bit fussy. But got it sorted out, pretty much, and I'm happy with the cards. Shipping was quick.

Date of experience: December 17, 2024
North Carolina
1 review
0 helpful votes
Follow Sarah C.
Unfollow Sarah C.
Share Review
Report Review

Great quality, great experience
December 27, 2024

Love working with Zazzle! My Christmas cards are beautiful, exactly what I wanted, and great quality! Shipping was on time too!

Date of experience: December 17, 2024
North Carolina
2 reviews
0 helpful votes
Follow Ellen G.
Unfollow Ellen G.
Share Review
Report Review

Awesome product
December 27, 2024

Quick and easy website! I love your products. Thank you!

Date of experience: December 17, 2024
Illinois
1 review
0 helpful votes
Follow K S.
Unfollow K S.
Share Review
Report Review

Fast Shipping
December 27, 2024

I was pleasantly surprised with how fast was delivered. Card looks great!

Date of experience: December 17, 2024
California
1 review
0 helpful votes
Follow Martha P.
Unfollow Martha P.
Share Review
Report Review

Nice cards
December 27, 2024

Great experience and the cards look so nice. Good selection of cards. Easy to create.

Date of experience: December 17, 2024
California
1 review
0 helpful votes
Follow James L.
Unfollow James L.
Share Review
Report Review

Christmas business cards
December 26, 2024

Came out perfectly, fast delivery fare price. I have used other companies before and I was very dissatisfied. They were more costly and shipping was wrong. Zazzle has given what I ordered and delivered on the right date.

Date of experience: December 16, 2024
Arizona
1 review
0 helpful votes
Follow Deborah S.
Unfollow Deborah S.
Share Review
Report Review

Nice product
December 24, 2024

Looks nice, a little on the pricey side, but like the nice sturdy backing, and the array of size options.

Date of experience: December 14, 2024
New York
1 review
0 helpful votes
Follow Michelle A.
Unfollow Michelle A.
Share Review
Report Review

Great service
December 24, 2024

I received my order sooner than expected and the quality was amazing! Would definitely order again

Date of experience: December 14, 2024
Florida
1 review
0 helpful votes
Follow Alice S.
Unfollow Alice S.
Share Review
Report Review

Love my pause buttons
December 24, 2024

I give these buttons out to everyone in an effort to make them smile 😃

Date of experience: December 14, 2024
South Carolina
1 review
0 helpful votes
Follow Kim D.
Unfollow Kim D.
Share Review
Report Review

Rehearsal sign
December 24, 2024

Ordered "Night Before" sign. Sign was exactly what ordered for size and font. Good product.I would definitely order again from Zazzle!

Date of experience: December 14, 2024
California
1 review
0 helpful votes
Follow Sylvia V.
Unfollow Sylvia V.
Share Review
Report Review

Great invite!
December 23, 2024

My order was done exactly how I designed and delivered on time.

Date of experience: December 13, 2024
California
1 review
0 helpful votes
Follow Patrice S.
Unfollow Patrice S.
Share Review
Report Review

Happy with my. Order.
December 23, 2024

My order arrived earlier than expected and it was exactly as ordered.

Date of experience: December 13, 2024
Connecticut
1 review
0 helpful votes
Follow Gerald M.
Unfollow Gerald M.
Share Review
Report Review

Excellent print quality and service
December 23, 2024

Cards were beautiful and printed on great paper stock. Couldnt be happier with the results!

Date of experience: December 7, 2024
New York
1 review
0 helpful votes
Follow Doug F.
Unfollow Doug F.
Share Review
Report Review

Excellent
December 23, 2024

Zazzle, did an excellent Job Getting my Christmas Cards Printed, Shipped and received on Time! Reccomeded!

Date of experience: December 13, 2024
North Carolina
1 review
0 helpful votes
Follow Lily H.
Unfollow Lily H.
Share Review
Report Review

Great
December 23, 2024

I always get my Christmas cards from Zazzle. They're super easy to work with and I love that I can customize the designs.

Date of experience: December 13, 2024