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ZazzleReviews 12,552

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+340
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 6 days

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Florida
1 review
0 helpful votes
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My Favorite Cup
December 28, 2024

I purchased this some years ago and absolutely loved it. I purchased this one to have an extra. The older one is still in very good shape. These are very good quality travel cups, the picture doesn't fade on chip. No metal taste to beverages, easy to clean. A great, high quality travel cup at an affordable price.

Date of experience: December 17, 2024
Minnesota
1 review
0 helpful votes
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Great
December 27, 2024

Easy to find items, well designed website, and excellent communication ideas kept informed of what was happening the entire transaction.

Date of experience: December 17, 2024
New York
1 review
0 helpful votes
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Awesome
December 27, 2024

Great I received my order in a timely manner. And everything looks great

Date of experience: December 17, 2024
Minnesota
1 review
0 helpful votes
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My husband and I just had our Christmas photos taken and since we used Zazzle for our wedding invites 5 years ago, I figured to come back and see what Christmas card options there were.
We loved how they turned out and got them within a week!

Thank you Zazzle!

Date of experience: December 17, 2024
New York
1 review
0 helpful votes
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Item is adorable!
December 27, 2024

Easy to follow with tons of options to make a beautiful product. Everyone loved it...
Shipping was fast.

Date of experience: December 17, 2024
New Jersey
1 review
0 helpful votes
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Great Service!
December 27, 2024

The ease of picking the invitations I wanted and the affordable price was a plus. And I also received them ahead of time which was wonderful. I will most definitely be recommending Zazzle to everyone I know.

Date of experience: December 17, 2024
Texas
1 review
0 helpful votes
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Baptism cards
December 27, 2024

Beautiful cards and easy to order. I'm a happy customer. I will purchase again in the future.

Date of experience: December 17, 2024
New Jersey
1 review
0 helpful votes
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Happy with product!
December 27, 2024

I ordered Minnie Mouse playing cards and they came in a timely fashion and are adorable! Thanks!

Date of experience: December 17, 2024
Florida
1 review
0 helpful votes
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Great experience
December 27, 2024

Ordering was easy, shipping was fast. Will use again. Product was perfect when it arrived.

Date of experience: December 17, 2024
Kentucky
1 review
0 helpful votes
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Fast & Easy!
December 27, 2024

Using Zazzle was easy and shipped quick! Perfect holiday Christmas card to send to our friends and family!

Date of experience: December 17, 2024
Iowa
1 review
0 helpful votes
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Looked a bit different online
December 27, 2024

I was very excited for the great sale for Christmas cards. I liked the simple design and the easiness of editing. They were delivered a few days earlier than estimated, fabulous! However, the color of the print is a much darker shade of green, basically looks black in artificial light, then how it looked online. Also, the pictures aren't clear. At a distance they look great but in reality when are not in focus like they should be. They also looked perfect online. I'm not sure if it was the card stock used or the printer. The pictures I used are all professional and I only cropped a little bit on two of the four photos to make them equal size.
It being this close to Christmas, I don't have time to return and order new. They will still absolutely do the trick and be enjoyed by friends and family. Just wish the green was greener and the photos were clearer.

Date of experience: December 17, 2024
New Jersey
1 review
0 helpful votes
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NO L pins
December 27, 2024

Well be only typing i can think of is the red around the buttons is more on the brown spectrum, it bothers me. Other than that, it was good.

Date of experience: December 17, 2024
Illinois
1 review
0 helpful votes
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Received quickly
December 27, 2024

Received quickly, good quality product, easy ordering. 👌

Date of experience: December 17, 2024
New York
1 review
0 helpful votes
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Perfectly themed invitation
December 27, 2024

Was exactly what I was looking for, my son loved this design. Easy to edit and upload a photo for personalization.

Date of experience: December 17, 2024
Connecticut
1 review
0 helpful votes
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Terrible quality of photos
December 27, 2024

Pictures were blurry/pixilated on the cards I had ordered o the point where I will not send them out to anyone. The pictures were taken professionally so it is not an issue with them looking like that before

Date of experience: December 17, 2024
Zazzle S. Zazzle Rep
10 months ago

Hi Sonia,

I'm really sorry to hear about the blurry issues with your recently placed card order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.

Kindest regards,

Jordan

California
1 review
0 helpful votes
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Great experience
December 27, 2024

Items as described fast delivery and very good quality would definitely use again. Thank you

Date of experience: December 17, 2024
Pennsylvania
1 review
0 helpful votes
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The card that I found and ordered was okay but, the selection was was limited. The selection from other vendors was also limited. I picked your card as the best of the limited.

Date of experience: December 17, 2024
California
1 review
0 helpful votes
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Zazzle Experience
December 27, 2024

Bought 2 SDSU Aztec cups for my alumni friends. The cups are perfect, the price was very reasonable and the delivery was fast. A great experience with Zazzle.

Date of experience: December 17, 2024
California
1 review
0 helpful votes
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Perfect postcard save the dates!
December 27, 2024

Elegant and chic floral save the date perfect in size. Shipped quickly and easy template to use.

Date of experience: December 17, 2024
Florida
1 review
0 helpful votes
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Excellent!
December 27, 2024

Excellent! Perfectly easy website, beautiful printing, delivered on time in perfect condition! 5!

Date of experience: December 17, 2024