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ZazzleReviews 12,550

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+340
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 6 days

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Washington
1 review
0 helpful votes
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Very cute!
December 30, 2024

Very cute, really good quality I did have to order more because I put the wrong year accidentally!

Date of experience: December 20, 2024
Tennessee
1 review
0 helpful votes
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Cards and labels
December 30, 2024

Perfect experience! Easy to order with expedited shipping. My order arrived even sooner than promised and it was all beautiful and amazing quality. Could not be happier!

Date of experience: December 20, 2024
Costa Rica
1 review
0 helpful votes
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Christmas postcard
December 29, 2024

Love how they turned out! Great quality and affordable. Shipped on time.

Date of experience: December 19, 2024
California
1 review
0 helpful votes
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Solid website and fast delivery
December 29, 2024

Very positive experience. I will purchase from this company again.

Date of experience: December 19, 2024
New Jersey
1 review
0 helpful votes
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Satisfied Customer
December 29, 2024

I ordered holiday photo cards and photo ornaments. Both were delivered in a timely fashion. The quality of both was excellent. I would order from Zazzle again.

Date of experience: December 19, 2024
California
1 review
0 helpful votes
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The font size
December 28, 2024

It was hard to increase the font and keep it to the desired size, it kept resetting back to small, and when the cards were ordered it is small and hard to read the greeting on the back of the card.

Date of experience: December 18, 2024
Arizona
1 review
0 helpful votes
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Baby Shower Invitations
December 28, 2024

Website fairly easy to use. Product was amazing! So many cute options.

Date of experience: December 18, 2024
South Carolina
1 review
0 helpful votes
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Just what I needed!
December 28, 2024

I needed a larger version of my business card which is square and wanted a nice Christmas message on the back for client gifts. This was perfect! Turned out beautifully and got to me quickly.

Date of experience: December 18, 2024
North Carolina
2 reviews
0 helpful votes
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CARDS
December 28, 2024

Everything was great, service, content, was just as I ordered them.

Date of experience: December 18, 2024
Virginia
1 review
0 helpful votes
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Thank you
December 28, 2024

Will order a bigger size because the dates are pretty tiny but love the turn out

Date of experience: December 18, 2024
Wisconsin
1 review
0 helpful votes
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Cute mug
December 28, 2024

I custom ordered a hot cocoa mug and it came quickly and in great shape

Date of experience: December 18, 2024
Ohio
1 review
0 helpful votes
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Airline tickets
December 28, 2024

For Christmas I bought airline tickets to Boston for my 3 boys to see the Guardians Vs the Redsox. Since you no longer get physical tickets, I designed them with Zazzle so they have a gift to open. The quality is great, better then I ever expected.

Date of experience: December 18, 2024
New York
1 review
0 helpful votes
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Shipping faster than anticipated
December 28, 2024

Shipped faster than anticipated. I wanted to do the envelope addressing and shipping but was unable figure our how to do it from ios Contacts app.

Date of experience: December 18, 2024
California
1 review
0 helpful votes
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Good quality, arrived as promised
December 28, 2024

Easy and fast, fast and easy. Would use again for sure. Recommend to all.

Date of experience: December 18, 2024
New York
1 review
0 helpful votes
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GAR Postcards
December 28, 2024

All good, product as described, arrived in one piece. Survey requirement of 50 characters is only problem I had.

Date of experience: December 18, 2024
New York
1 review
0 helpful votes
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Personalized cards
December 28, 2024

Good quality looks great and came on time easy ordering and great selection

Date of experience: December 18, 2024
Maryland
1 review
0 helpful votes
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It was an easy process
December 28, 2024

I had difficulty deciphering where the complete card could be viewed. Maybe adding a message that says, this is where you can see your card, would be helpful. I had to cancel and reorder. But once I figured it out, I was happy. They came out beautiful!

Date of experience: December 18, 2024
North Carolina
1 review
0 helpful votes
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5 stars
December 28, 2024

Delivered within time frame. Great quality, abundant selections.

Date of experience: December 18, 2024
Virginia
1 review
0 helpful votes
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Well done.
December 28, 2024

Great quality. We designed an airline ticket as a Christmas present for kiddos. Arrived on time and looked fabulous

Date of experience: December 18, 2024
Texas
1 review
0 helpful votes
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Just perfect
December 28, 2024

My customized mug was just perfect. I loved it. Package was on time.

Date of experience: December 18, 2024