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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Very cute, really good quality I did have to order more because I put the wrong year accidentally!
Perfect experience! Easy to order with expedited shipping. My order arrived even sooner than promised and it was all beautiful and amazing quality. Could not be happier!
Love how they turned out! Great quality and affordable. Shipped on time.
Very positive experience. I will purchase from this company again.
I ordered holiday photo cards and photo ornaments. Both were delivered in a timely fashion. The quality of both was excellent. I would order from Zazzle again.
It was hard to increase the font and keep it to the desired size, it kept resetting back to small, and when the cards were ordered it is small and hard to read the greeting on the back of the card.
Website fairly easy to use. Product was amazing! So many cute options.
I needed a larger version of my business card which is square and wanted a nice Christmas message on the back for client gifts. This was perfect! Turned out beautifully and got to me quickly.
For Christmas I bought airline tickets to Boston for my 3 boys to see the Guardians Vs the Redsox. Since you no longer get physical tickets, I designed them with Zazzle so they have a gift to open. The quality is great, better then I ever expected.
Shipped faster than anticipated. I wanted to do the envelope addressing and shipping but was unable figure our how to do it from ios Contacts app.
Easy and fast, fast and easy. Would use again for sure. Recommend to all.
All good, product as described, arrived in one piece. Survey requirement of 50 characters is only problem I had.
Good quality looks great and came on time easy ordering and great selection
I had difficulty deciphering where the complete card could be viewed. Maybe adding a message that says, this is where you can see your card, would be helpful. I had to cancel and reorder. But once I figured it out, I was happy. They came out beautiful!
Delivered within time frame. Great quality, abundant selections.
Great quality. We designed an airline ticket as a Christmas present for kiddos. Arrived on time and looked fabulous
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.