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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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It was easy to design my banner. It was great that it would give any potential problems with the design such as a risk of pixelated images depending on the size. Overall it was easy to use and order the banner. The banner came in quick even though it was delayed one day due to inclimate weather. The tracking updated with this delay. The banner was beautiful when it arrived.
I needed the cards. Found Zazzle on line, liked the photo on the outside and thought the verse inside was excellent. The service was, as I said above flawless.
Prints arrived on time, and the quality was okay, but 20% of them had a black smudge ove4 the print and were not usable.
The quality of the invitations were exactly what I was looking for! They look amazing. Very pleased! Thank you!
It was very easy, good selections, I like I was able to modify my choice of colors, thank you 😊
Very easy to customize the card how I wanted. Submitted my order. My order came in quickly and in good condition. Definitely would order again!
I was searching for the cup I bought, you guys had it...and it came fast...and I love the cup.Merry Christmas 🎄
I love how I could preview the card before I made the order and could customize ANY part I wanted. The shipping was accurate and kept me informed every step of the way. Will definitely be coming back!
Great template options for baby shower thank you/announcement cards. Easy to edit and upload pictures. Prices were comparable to other site
I couldn't be more satisfied with my experience. The hardest part of the whole thing was choosing what custom product to order! There are so many options I can't imagine anyone not being able to find something perfect.
My order through zazzle was handled professionally and very prompt. The efforts of the people at zazzle are very much appreciated.
Feels great it was great it was great it was great it was great it was great it was great it was great
Great experience. The card is very thick and good quality. Great experience. The card is very thick and good quality. Great experience. The card is very thick and good quality.
It was super easy and the overall experience was wonderful. Thank you
I ordered a specific card because of the cover art. When the cards arrived the cover art was out of focus as if the copier that was used was not set up correctly. Very disappointed with the product. I am trying to get a refund on my purchase but so far no response from the company.
Shipped quickly and the quality was incredible! So happy with my purchase!
All was nice.Except the edges were cut slanted and not straight edged. Otherwise the cards came out beautifully.
Items arrived beautifully and on time. We really liked the invitations
Thank you!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Steve,
I'm really sorry to hear about the issues with your recently placed card order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.
Kindest regards,
Jordan