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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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I ordered photo cards and the quality was exceptional and exceeded my expectations,
Some of the backsides of the invites were upside down. However the quality and accuracy was lovely and I was excited to receive these!
Photo ornament of home for friends moving out of state. Loved that able to customize back as well. Quickly made and delivered.
I ordered very cute invitations from Zazzle and they came in as cute as I had hoped. I thought I would have gotten them a little bit faster but i got them and have sent them out. I am very happy with my purchase!
The site was easy to use, gave lots of great options and my product came as expected!
I've used them before. I'm a returning customer. I'm always happy with the end product, when I use Zazzle. Easy and user friendly way to get perfect invitations or announcements for any occasion.
Quick delivery, good quality. Well worth the price of the shirts.
I love our stamp! It is absolutely perfect, and so easy to use.
I love the colors on my new address labels! They are so vivid and the text is nice size and clear. Everything is exactly as ordered and can quickly.
This item more than served my purpose to recognize a leader in a meaningful way upon his retirement. All specifications were correct, and the item was beautiful.
Items arrived on time and are beautiful. Very nice quality invitations.
Zazzle was amazing! Easy to use website to make amazing designs come to life with an also being able to make them unique for our event. Shipping was fast! Almost with amazing print quality!
The experience was different and the customer support did not respond as to what would be done to correct the issue and how my next order would be compensated.
I ordered custom thank you labels and they are beautiful. The custom options were great, and they turned out beautiful. I can't wait to use them!
Perfect for my sisters baby shower! The order came in quickly and was also custom so was very pleased
It was so easy to customize the cards I ordered and they came out looking great! The also cards came in very quickly. I would definitely recommend!
The invitation templates on Zazzle made it SO easy to pick exactly what I want and still have the freedom to edit how I needed. Thank you for making it an easy and painless process!
I ordered this card for a very special 102nd birthday. I was happy with the personalization and the card arrived exactly as shown on the website. The quality was not as good as I had hoped for, but the card only cost $3.17. The shipping envelope was rigid cardboard and just a little larger than the card. I was charged $23.00 for the shipping and it arrived two days later than promised so I did not have the card in time for the birthday.
They were exactly what I ordered. Even the photograph was perfect.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.