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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Easy to customize and order. Very fast shipping. Great quality. Beautiful
The site was easy to use and easy to check out. There are a lot of chooses of card craft supplies.
My order came fast and was beautiful. My wedding invitations were very nice and the price was amazing. Definitely ordering from here again.
Many products On-line to choose from. My selection this time was different than previous orders. Product and Serice great.
Really good experience, good quality, and faster on shipment.
I have a huge dinner every year, these invites were perfect. Better than expected when they arrived.
It was my first time ordering and I'm very happy with my order. The birthday invitations are beautiful! Ordering was easy and communication was great throughout the process.
My experience was great. Will use Zazzle again and again. Cool stuff.
Easy to navigate website to customize card. Pleased with experience.
Super easy to customize. Fast shipping! So excited to use them for my daughter's shower!
Invitations came perfectly as ordered. Fast easy ordering and selection is great
Just as I ordered! Came earlier than expected. Loved them! Absolutely perfect!
I designed custom drink napkins for my wedding, coming up in May, and they came out more perfect than I could ever ask for, and the price… Even better!
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.