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ZazzleReviews 12,548

4.5

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+340
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 6 days

We monitor reviews for authenticity

Rhode Island
1 review
0 helpful votes
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Invitations
February 3, 2025

Beautiful invitations for my daughter's bridal brunch and prompt delivery too!

Date of experience: January 24, 2025
Kansas
1 review
0 helpful votes
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Smooth
February 3, 2025

Everything went very smoothly, picked out a design I like, tweaked it a little bit, ordered, and it came in on the day it said it was expected

Date of experience: January 24, 2025
Alabama
1 review
0 helpful votes
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Beautiful Bridal luncheon invitation.
February 3, 2025

It was my first order. It was very easy to maneuver the site and change the content for exactly what I needed. Received them and was very satisfied. The invitations are perfect.

Date of experience: January 24, 2025
North Carolina
1 review
0 helpful votes
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I love my t-shirt with our bitmojis. Caleb and I had a 475 day streak. The shirt helps me remember that.

Date of experience: January 22, 2025
Arkansas
1 review
0 helpful votes
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Slow delivery
January 31, 2025

The product was beautiful and as expected. We chose expedited shipping because we needed it ASAP. Should have been here in 2-4 business days. We received it in 8.

Date of experience: January 10, 2025
Massachusetts
1 review
0 helpful votes
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Embosser
January 31, 2025

It was an amazing product thank you!

Perfect for wedding

Date of experience: January 21, 2025
Maryland
1 review
0 helpful votes
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Turned out good!
January 31, 2025

Quick and easy to make! The cards were God quality and I loved them.

Date of experience: January 21, 2025
Pennsylvania
1 review
0 helpful votes
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Good shirt
January 30, 2025

Good experience. Love the shirt. Came in no time. Everyone loved it

Date of experience: January 20, 2025
California
1 review
0 helpful votes
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Cheerie Delivery
January 30, 2025

Your delivery of a calendar arrived on time by a very nice, cheerie person. Thank you.

Date of experience: January 20, 2025
Florida
1 review
0 helpful votes
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Rehearsal Dinner
January 30, 2025

Ordered rehearsal dinner invitations and came out great good quality and design.

Date of experience: January 20, 2025
Louisiana
1 review
0 helpful votes
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Nice product
January 30, 2025

The product was fine; the delivery not as much. I paid extra for faster shipping to arrive by 1/9. Invitations did not arrive until late 1/10. May not be Zazzle's fault but disappointing

Date of experience: January 20, 2025
New York
1 review
0 helpful votes
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Fast ordering on line and delivered on time. Good price. Exactly what I was seeking.

Date of experience: January 20, 2025
Texas
1 review
0 helpful votes
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Highly recommend
January 30, 2025

Quick delivery. Shirt turned out great! My husband loved it

Date of experience: January 20, 2025
Maine
1 review
0 helpful votes
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Baby Shower Invitations
January 30, 2025

The invites were adorable, great quality, and arrived in a timely fashion.

Date of experience: January 20, 2025
New Jersey
1 review
0 helpful votes
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Excellent quality and fast shipping
January 30, 2025

Very very nice quality. Was happy with the results. Thank you!

Date of experience: January 20, 2025
California
1 review
0 helpful votes
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Awesome shirt
January 30, 2025

Thank you guys I loved my new long shirt, and loved how it turned out!

Date of experience: January 20, 2025
Pennsylvania
1 review
0 helpful votes
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Shower Invitations
January 30, 2025

The baby shower invitations look great. They came very quickly even with regular shipping. I would definitely use this site again in the future. Thank you!

Date of experience: January 10, 2025
Minnesota
1 review
0 helpful votes
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Good
January 30, 2025

Got product on time and looked amazing and they turned out great

Date of experience: January 20, 2025
Pennsylvania
1 review
0 helpful votes
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Quality from Start to Finish
January 30, 2025

The oder experience was quite easy. The customization tools are easy to use and preview. The delivery was timely and the quality of the product was spot on., Overall, Zazzle sparkles!

Date of experience: January 20, 2025
Arizona
1 review
0 helpful votes
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Baby invitations
January 29, 2025

Happy with the shopping experience. However the invitations I ordered have the information smooshed on the bottom. Computer generated and print was not spaced evenly. Not happy with result but too late to order again.

Date of experience: January 19, 2025
Zazzle S. Zazzle Rep
9 months ago

Hello Melinda,

I am very sorry to hear your invitations were received damaged. Please send us an email at social@zazzle.com and we would be happy to take a look into this for you!

Thanks