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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Beautiful invitations for my daughter's bridal brunch and prompt delivery too!
It was my first order. It was very easy to maneuver the site and change the content for exactly what I needed. Received them and was very satisfied. The invitations are perfect.
I love my t-shirt with our bitmojis. Caleb and I had a 475 day streak. The shirt helps me remember that.
The product was beautiful and as expected. We chose expedited shipping because we needed it ASAP. Should have been here in 2-4 business days. We received it in 8.
It was an amazing product thank you!
Perfect for wedding
Quick and easy to make! The cards were God quality and I loved them.
Good experience. Love the shirt. Came in no time. Everyone loved it
Your delivery of a calendar arrived on time by a very nice, cheerie person. Thank you.
Ordered rehearsal dinner invitations and came out great good quality and design.
The product was fine; the delivery not as much. I paid extra for faster shipping to arrive by 1/9. Invitations did not arrive until late 1/10. May not be Zazzle's fault but disappointing
Fast ordering on line and delivered on time. Good price. Exactly what I was seeking.
Quick delivery. Shirt turned out great! My husband loved it
The invites were adorable, great quality, and arrived in a timely fashion.
Very very nice quality. Was happy with the results. Thank you!
The baby shower invitations look great. They came very quickly even with regular shipping. I would definitely use this site again in the future. Thank you!
Got product on time and looked amazing and they turned out great
The oder experience was quite easy. The customization tools are easy to use and preview. The delivery was timely and the quality of the product was spot on., Overall, Zazzle sparkles!
Happy with the shopping experience. However the invitations I ordered have the information smooshed on the bottom. Computer generated and print was not spaced evenly. Not happy with result but too late to order again.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.
Hello Melinda,
I am very sorry to hear your invitations were received damaged. Please send us an email at social@zazzle.com and we would be happy to take a look into this for you!
Thanks