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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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I was trying to have my 50th wedding anniversary invitations with gold foil. I couldn't get the ones I liked
To work. I could not get from A to B. Very frustrating!
The ones I finally ordered are nice, but not showy. I felt I had to settle with the invites I ordered.
It also wasn't easy to navigate the site for instructions on how to style, size or color the invitations.
I am glad I read the reviews and upgraded the paper and envelopes to a nicer paper.
Process was easy and they got me a proof quickly. Th whole process only took about a week.
The wedding invitations are beautiful and arrived on time. I am very happy I ordered through Zazzle!
My order came in earlier than expected and the quality was great. I would 100% recommend and will be purchasing again!
It was easy to design an invite and great to be able to get addressed envelopes included.
Easy super clean i really like how i was able to do it so quickly
Order was quick and delivery was fast and as advertised. Thanks
It was great to design and see a preview before I ordered these
Zazzle was very easy to manage and our delivery came in a very timely manner!
It was exactly what I ordered and was very pleased with the finish product
Nothing really to say, everything was right where i needed.
Good experience, everything came as expected, and in good time.
I had a really difficult time in printing a simple label which need much help in understanding the instructions given to do this project, but I was able to get it done and it turned out OK except the
Size of the text could have been larger for which that was a problem with my understanding.
It was easy to use the site to set up the proof and then customize the text. I'll definitely use Zazzle the next time I need to create cards.
My experience was very positive. I will purchase again. Delivery timing was spot on.
Very pleasant experience! It was easy to order and my goods were delivered within the estimated time frame.
They were absolutely perfect. We will be buying the thank you cards after the event.
So easy to edit and make personal! Love this for a coffee theme bridal shower
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.