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ZazzleReviews 12,548

4.5

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+340
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 6 days

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Texas
1 review
0 helpful votes
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So much prettier in person!
February 10, 2025

I had never ordered from Zazzle before, so I didn't know what to expect. When my order arrived in the mail I was absolutely stunned by the beauty and quality of my invitations! I was so excited to send them out. I will definitely be using Zazzle for any future custom orders:-)

Date of experience: January 24, 2025
Virginia
1 review
0 helpful votes
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Excellent
February 10, 2025

The process was super easy and fast. The announcements I had made look fantastic. The delivery was on time.

Date of experience: January 31, 2025
Maryland
1 review
0 helpful votes
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Excellent Service
February 10, 2025

The wedding invitations they had were great! They were customizable and easy to work with. I recommend Zazzle.

Date of experience: January 31, 2025
Georgia
1 review
1 helpful vote
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Great product!
February 10, 2025

I ordered these contact cards for my daughter and was able to find a card that fit her personality to a tee. I really liked that I was able to have full customization control as well. 10/10 will recommend zazzle to people!

Date of experience: January 31, 2025
Ohio
1 review
0 helpful votes
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Hi, you have a great product but I don't like being emailed (twice now) to confirm I received the product and pressured to leave a detailed review. Not sure I'll be shopping with you again, unfortunately.

Date of experience: January 31, 2025
Illinois
1 review
0 helpful votes
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They're nice
February 10, 2025

They are nice cards. I don't really wanna write 30 words so here you go

Date of experience: January 31, 2025
Ohio
1 review
0 helpful votes
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Love them
February 10, 2025

Very easy & stress free...love the design & will be ordering again

Date of experience: January 31, 2025
North Carolina
1 review
0 helpful votes
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Save the dates
February 9, 2025

Everything came out absolutely perfect! Just as pictured :)

Date of experience: January 30, 2025
Texas
1 review
0 helpful votes
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Collage
February 8, 2025

The pictures came out great, but I thought I was ordering a canvas and it was a hard cardboard that I had to bend and tape to make it look like a canvas.

Date of experience: January 29, 2025
New Jersey
1 review
0 helpful votes
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Great Quality and ease of use
February 8, 2025

I created a logo for a Tee shirt through Adobe Express and the integrated Zazzle option made it fast and easy.

Date of experience: January 29, 2025
Nevada
1 review
0 helpful votes
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Easy creating
February 7, 2025

Zazzle made it easy to create exactly what I wanted, submit the order and had it a week later. Not super expensive either and quality product.

Date of experience: January 28, 2025
Arizona
1 review
0 helpful votes
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Micro size
February 7, 2025

The cards I ordered came with envelopes but are so small I can not mail them. I should have been suspicious of the budget item. They are completely useless to me.

Date of experience: January 28, 2025
Zazzle S. Zazzle Rep
9 months ago

Hi Chris,

I'm really sorry to hear about the sizing issues with your recently placed card and envelopes order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.

Kindest regards,

Jordan

China
1 review
0 helpful votes
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Name Badge
February 7, 2025

I personalized the name tag the print was large enough to read the names. I was very satisfied.

Date of experience: January 28, 2025
Ohio
1 review
0 helpful votes
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Nice invitations
February 7, 2025

The bridal shower invitations were pretty and good quality

Date of experience: January 28, 2025
Pennsylvania
1 review
0 helpful votes
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Love it. Thank you so much.
February 7, 2025

Love it thank you so much. Wasn't expecting to get so many. I thought that they came 25 a box. Highly recommend

Date of experience: January 28, 2025
Pennsylvania
1 review
0 helpful votes
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Awesome product
February 7, 2025

Our thank you cards came out awesome! Love the colors and the quality of the cards.

Date of experience: January 28, 2025
Texas
1 review
0 helpful votes
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Many Options!
February 7, 2025

I ordered a digital copy of our invite and address return labels

Date of experience: January 18, 2025
Arizona
1 review
0 helpful votes
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Beautiful
February 7, 2025

I loved it! It was a custom-made card for Valentine's Day. I will def buy again

Date of experience: January 28, 2025
California
1 review
0 helpful votes
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Love
February 7, 2025

Mug exactly as pictured in the preview with my customization. Such fast delivery

Date of experience: January 28, 2025
California
1 review
0 helpful votes
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Dad's buttons
February 7, 2025

Great job! They came out perfect and were done so quickly. Satisfied again

Date of experience: January 28, 2025