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ZazzleReviews 12,548

4.5

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+340
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 6 days

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West Virginia
1 review
0 helpful votes
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Party invites were beautiful!
February 16, 2025

Very helpful with a lot of options, probably will order from them again, going to tell my friends all about it.

Date of experience: February 6, 2025
Nevada
1 review
0 helpful votes
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I only gave this 2 stars because although the invitations turned out really nicely, I felt deceived by the shipping date. On the product page, it tells you that you can have them as soon as a certain date, well after spending a long time working on them and getting them just the way I wanted, I went to check out and I found out that that shipping date was for the most expensive shipping. I had to go ahead with the purchase because I needed the invites soon and didn't have time to find another company and make them again. I ended up paying more in shipping than I did for the invites, which was very frustrating. I would definitely use them again because I like the invites, but I will make sure I leave myself plenty of time to get them done without having to pay the crazy expensive skipping fee.

Date of experience: February 4, 2025
Mississippi
1 review
0 helpful votes
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Easy and Great!
February 14, 2025

Great service. Easy to use and navigate. Like the fill of site. The design portion is straight forward.

Date of experience: February 4, 2025
New York
1 review
0 helpful votes
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Well pleased.
February 14, 2025

I am very pleased with my first experience on Zazzle and the item was as shown.

Date of experience: February 4, 2025
Tennessee
1 review
0 helpful votes
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Maybe I messed up?
February 14, 2025

Ordering process and experience was great. I must have not saved something because my design was centered on the cups vs to the side like normal on a coffee cup.

Date of experience: February 4, 2025
Illinois
1 review
0 helpful votes
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Very nice
February 14, 2025

I am very pleased with my invitations. They look very nice! Will use again

Date of experience: February 4, 2025
New Jersey
1 review
0 helpful votes
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Very Pretty!
February 14, 2025

I love how my address labels came out! I love the vintage look and am very pleased!

Date of experience: February 4, 2025
South Carolina
1 review
0 helpful votes
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Custom Valentine's card
February 14, 2025

Designing a custom Valentine's card was very straightforward, easy to make it look professional yet personalized.

Date of experience: February 4, 2025
Virginia
1 review
0 helpful votes
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As requested
February 14, 2025

Custom designed shirt great quality, very pleased with how turned out

Date of experience: February 4, 2025
Washington
1 review
0 helpful votes
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Wonderful baby gift
February 14, 2025

A wonderful gift for a baby boy named for St Blaise.
Thankyou.

Date of experience: February 4, 2025
Arizona
1 review
0 helpful votes
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Two charges
February 14, 2025

I thought I was paying 13$ for the 1.50 invitation and 11$ for the digital download so I'm confused why there was a second charge for 7$. 😕

Date of experience: February 4, 2025
Missouri
1 review
0 helpful votes
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It was super easy to design my invitations and they are better than what I was expecting.

Date of experience: February 4, 2025
Wisconsin
1 review
0 helpful votes
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Amazing products, fast shipping!
February 14, 2025

Zazzle has an awesome selection of products. I was surprised at how quickly our invitations shipped, as well as a couple other must-have items! We'll definitely be using them again & recommending to others.

Date of experience: February 4, 2025
Pennsylvania
1 review
0 helpful votes
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Self Stamper
February 13, 2025

These are just as described and are exactly what I was looking for. They are a wonderful product

Date of experience: February 3, 2025
Kentucky
1 review
0 helpful votes
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Good service
February 13, 2025

Easy to navigate and personalize product was perfect. Got the deliver as promised by date.

Date of experience: February 3, 2025
Pennsylvania
1 review
0 helpful votes
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Retirement invitations
February 13, 2025

Very straightforward. No issues. Invitations looked very professional.

Date of experience: February 3, 2025
Minnesota
1 review
0 helpful votes
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Napkins
February 11, 2025

We ordered napkins for the wedding reception with dog's face. Great quality!

Date of experience: February 1, 2025
California
1 review
0 helpful votes
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Super fast shipping!
February 11, 2025

Awesome seller.
The print is top notch.
Sizing is standard sizing so no guess work there.
Shipment was super fast from thr East Coast to the West Coast within a few days!

Date of experience: February 1, 2025
New Jersey
1 review
0 helpful votes
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Love my stamp
February 10, 2025

I am so happy with my stamp! It came out exactly as it was pictured and I'm thrilled.

Date of experience: January 31, 2025
Pennsylvania
1 review
0 helpful votes
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Great transaction
February 10, 2025

Everything was great. Shirt was just as described. Granddaughter loved it.

Date of experience: January 31, 2025