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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Very helpful with a lot of options, probably will order from them again, going to tell my friends all about it.
I only gave this 2 stars because although the invitations turned out really nicely, I felt deceived by the shipping date. On the product page, it tells you that you can have them as soon as a certain date, well after spending a long time working on them and getting them just the way I wanted, I went to check out and I found out that that shipping date was for the most expensive shipping. I had to go ahead with the purchase because I needed the invites soon and didn't have time to find another company and make them again. I ended up paying more in shipping than I did for the invites, which was very frustrating. I would definitely use them again because I like the invites, but I will make sure I leave myself plenty of time to get them done without having to pay the crazy expensive skipping fee.
Great service. Easy to use and navigate. Like the fill of site. The design portion is straight forward.
I am very pleased with my first experience on Zazzle and the item was as shown.
Ordering process and experience was great. I must have not saved something because my design was centered on the cups vs to the side like normal on a coffee cup.
I love how my address labels came out! I love the vintage look and am very pleased!
Designing a custom Valentine's card was very straightforward, easy to make it look professional yet personalized.
A wonderful gift for a baby boy named for St Blaise.
Thankyou.
I thought I was paying 13$ for the 1.50 invitation and 11$ for the digital download so I'm confused why there was a second charge for 7$. 😕
It was super easy to design my invitations and they are better than what I was expecting.
Zazzle has an awesome selection of products. I was surprised at how quickly our invitations shipped, as well as a couple other must-have items! We'll definitely be using them again & recommending to others.
These are just as described and are exactly what I was looking for. They are a wonderful product
Easy to navigate and personalize product was perfect. Got the deliver as promised by date.
Very straightforward. No issues. Invitations looked very professional.
We ordered napkins for the wedding reception with dog's face. Great quality!
Awesome seller.
The print is top notch.
Sizing is standard sizing so no guess work there.
Shipment was super fast from thr East Coast to the West Coast within a few days!
I am so happy with my stamp! It came out exactly as it was pictured and I'm thrilled.
Everything was great. Shirt was just as described. Granddaughter loved it.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.